Z.com Review 2025. Is z.com good web hosting in Japan?

57 user reviews; 44 support responses; 2 testimonials; 8 products, 2 promotions, 3 social accounts, Semrush #425950; 📆 listed 2016 (#24314)

👪 Most Recent Customer Reviews

📅 Feb 17, 2023

-anonymous- (-hidden-) / projectvs.com

😠 Z.com Hosting services Sucks! Way you ask ?
1. Slow speed internet on server.
2. they don't care about your account. One time I got Suspended for phising? I'm doing a "Myblog service website" they not even ask me for what is my job or doing website.
3. Random errors on website. Sometimes Wordpress get a random error for some reason.
Finally the support team take time to response. I only been hosting for 1month giving me this type headache.

Suggestion Don't use Hosting. Cheap and every poor handling costumer!

📅 Mar 21, 2022

-anonymous- (-no email-)

😠 Even if you already paid it via GCash. It's still on pending status. You need to agent to fix it. But the agent is available only on Monday to Friday. Bad service.

📅 Mar 3, 2022

-anonymous- (erraticangels@g...) / blackaprons.com

😁 The assistance is fast and very reliable I will recommend this to my friends. I was able to be assisted with my queries and that is a good thing. I had issues at first but they do have fast replies nand no waiting time in the queue.

🗨 Thank you for recommending us to your friends—we truly appreciate your support. Resolving your queries promptly and effectively is our priority, and we're glad we could assist you with any issues you encountered.
✍️ Customer Service (Z.com Asia, Inc. - , 📅 May 24, 2024).

MORE REVIEWS

📄 Editorial Review

🔃 Z.com is part of GMO Internet Group
🔧 Services: Web HostingDomain Registration ICANN registrar Own datacenter
⇔ Redirected domains: gmo.jp cnode.io runsystem.net pangalan.com
Z (the global brand of GMO Internet Group) targets Asia-Pacific with beginner-friendly, low-cost shared hosting and domain services. As part of a long-standing Japanese Internet conglomerate, they lean on brand trust, scale, and a simple value proposition: get online quickly with cPanel hosting, a free domain on annual plans, and an AI website builder (MiraWEB) that can spin up a site in minutes. Plans highlight WordPress optimization, automated daily backups, SSL, business email options (Titan or Google Workspace), and unmetered bandwidth.

That focus comes with trade-offs. Their hosting catalog in many locales is narrow (shared/cPanel and WordPress hosting; no VPS or dedicated in typical retail flows). Feature allotments are sensible but not "unlimited" across the board (e.g., unlimited websites only on higher tiers). For customers who just need a straightforward website or blog with a recognized brand behind it, they fit well; for complex stacks or granular SLAs, they are less compelling unless you move into regional cloud offerings.

💰 Price & Cost

Plans are affordable with monthly billing options; entry promos can start around the low- $3/month range, and annual plans include a free .com domain (1 year).
Payments vary by country and commonly include credit cards, PayPal, and regional rails such as Dragonpay/GCash.
Money-back guarantee: 30-day refund window on web hosting. In some regions this applies to annual terms and the free domain cost may be deducted from refunds. Confirm the local terms before purchase.

🏢 Data Center

Z positions web-hosting accounts primarily in Japan (Tokyo) for several APAC storefronts; location changes typically aren’t supported on shared plans. Depending on locale/product, some cloud/enterprise services list additional regions (e.g., Tokyo, Singapore, United States). Prospective buyers who care about data residency or latency should verify the exact region at checkout.

✍️ Customer Support

Support is provided via live chat and tickets/email through the client area; availability windows can vary by country site. Some cloud regions publish a 24/7 hotline while shared-hosting portals often emphasize chat + tickets and a searchable help center/FAQ.

🔨 Control Panel

Shared hosting uses cPanel (with WordPress Toolkit where available). Cloud services—when offered—are operated through Z.com’s Cloud Control Panel (separate from cPanel). The stack is designed to be familiar for newcomers while still covering essentials like SSL, backups, email, and DNS.

🎯 Conclusion

Z’s strengths are brand backing (GMO Internet Group), simple shared hosting, free domain on annual plans, unmetered bandwidth, cPanel, and an AI website builder that makes launch quick. Pricing is clear and the 30-day money-back adds reassurance. Downsides include a limited hosting catalog (shared-only in many markets), a 99.9% uptime target without a detailed credit-back SLA on shared, region-specific policies, and limited ability to choose/alter data-center location on entry plans.

Overall, they are easy to recommend for individuals and small businesses that want an inexpensive, straightforward way to get online; power users needing VPS/dedicated resources or strict SLAs should look at alternative providers or Z’s regional cloud offerings.

🌏 Server locations:

Tokyo

📢 Special pages

Website research for Z.com on September 4, 2025 by WebHostingTop

🎁 Promotions

Get a FREE Domain with Any Web Hosting Plan - Plans start at just USD 2.31/month.

Use coupon code WHTOP5 to enjoy an additional 5% OFF on all web hosting plans at Z.com - 🔖 No time limit

Use coupon code WHTOP5 at checkout to enjoy an extra 5% OFF on all web hosting plans.

Don’t miss out—grab this limited-time deal and power up your online presence today! - 🔖 No time limit

Visit website z.com

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How much is 4 + 3 ?	Respond with 7

Plans📤 Z.com Website Products

🔧 Shared - 💻 Linux	Keep mouse over features!	💰Price	💿 Disk space	📶 Transfer	📆 Updated	🆓 Free domain / 🔌 Allowed
Single Web Hosting	features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer 🔨 Control Panel : CPanel 🔧 Category : Backup, Wordpress ✍️ Support Options : Help Desk, Live Chat Other features : Free 1-Year Domain Name 🔌 Hosted domains : 1 🆓 Free domains : 1 📌 Dedicated IPs : 0 💰 Money-back guarantee : 30 days This hosting plan includes 3 GB of SSD storage, supports one website, and comes with three email accounts and one database. It offers unmetered bandwidth to handle your traffic needs, along with Imunify360 security protection to keep your site [...] 🔗 Plan URL : https://web.z.com/us/hosting/	$2.31/mo.	3 GB SSD	unmetered	Sep 2025	1 / 1
Starter Web Hosting	features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer 🔨 Control Panel : CPanel 🔧 Category : Backup, Wordpress ✍️ Support Options : Help Desk, Live Chat Other features : Free 1-Year Domain Name 🔌 Hosted domains : Unlimited 🆓 Free domains : 1 📌 Dedicated IPs : 0 💰 Money-back guarantee : 30 days This hosting plan offers 10 GB of SSD storage and supports unlimited websites, email accounts, and databases. It includes unmetered bandwidth to accommodate growing traffic, along with Imunify360 security protection to safeguard your online [...] 🔗 Plan URL : https://web.z.com/us/hosting/	$2.95/mo.	10 GB SSD	unmetered	Sep 2025	1 / unlimited
Personal Web Hosting	features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer 🔨 Control Panel : CPanel 🔧 Category : Backup, Wordpress ✍️ Support Options : Help Desk, Live Chat Other features : Free 1-Year Domain Name 🔌 Hosted domains : Unlimited 🆓 Free domains : 1 📌 Dedicated IPs : 0 💰 Money-back guarantee : 30 days This hosting plan provides 50 GB of SSD storage and supports unlimited websites, email accounts, and databases. It features unmetered bandwidth to handle high traffic volumes, along with Imunify360 security protection to ensure your sites remain [...] 🔗 Plan URL : https://web.z.com/us/hosting/	$5.45/mo.	50 GB SSD	unmetered	Sep 2025	1 / unlimited
Business Web Hosting	features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer 🔨 Control Panel : CPanel 🔧 Category : Backup, Wordpress ✍️ Support Options : Help Desk, Live Chat Other features : Free 1-Year Domain Name 🔌 Hosted domains : Unlimited 🆓 Free domains : 1 📌 Dedicated IPs : 0 💰 Money-back guarantee : 30 days This premium hosting plan offers 100 GB of SSD storage with support for unlimited websites, email accounts, and databases. It provides unmetered bandwidth to accommodate even the busiest sites, alongside Imunify360 security protection for [...] 🔗 Plan URL : https://web.z.com/us/hosting/	$9.95/mo.	100 GB SSD	unmetered	Sep 2025	1 / unlimited
🔧 Domains	Keep mouse over features!	💰Price			📆 Updated
.INFO	features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer ✍️ Support Options : Help Desk, Live Chat Price Transfer : $ 32 A .info domain is designed for websites that provide information and resources on various topics. It’s perfect for educational sites, directories, and informational blogs looking to share knowledge with a broad audience. 🔗 Plan URL : https://web.z.com/us/domain/pricelist/	$0.98/yr. ($ 24.24 after first term)			Sep 2025
.ORG	features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer ✍️ Support Options : Help Desk, Live Chat Price Transfer : $ 17 A .org domain is commonly used by non-profit organizations, charities, and community groups. It conveys trust and credibility, making it ideal for organizations focused on social causes and public service 🔗 Plan URL : https://web.z.com/us/domain/pricelist/	$5.38/yr. ($ 12.90 after first term)			Sep 2025
.NET	features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer ✍️ Support Options : Help Desk, Live Chat Price Transfer : $ 18 A .net domain is a versatile top-level domain originally designed for network-related businesses but now widely used by a variety of websites. It’s a great alternative to .com for tech companies, startups, and online communities. 🔗 Plan URL : https://web.z.com/us/domain/pricelist/	$8.17/yr. ($ 13.83 after first term)			Sep 2025
.COM	features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer ✍️ Support Options : Help Desk, Live Chat Price Transfer : $ 7.75 A .com domain is the most popular and widely recognized top-level domain (TLD), ideal for businesses, brands, and personal websites seeking a professional online presence. It’s trusted globally and perfect for establishing credibility and [...] 🔗 Plan URL : https://web.z.com/us/domain/pricelist/	$10.44/yr. ($ 13.31 after first term)			Sep 2025

Contact information is managed by z.com representatives trish.elamparo@z..., info.web.ph@z..., Z.com Asia, Inc. - info.cloud.en@z... [login]

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📊 Web stats

📂 Details for https://web.z.com/us/hosting/
⚑ Targeting:	Indonesia, Malaysia, Philippines, Singapore, United States
📥 Website DNS:	ns1.cf.gmointernet.jp => 162.159.10.130 ( *San Francisco* ) / CloudFlare Inc. - cloudflare.com ns2.cf.gmointernet.jp => 162.159.11.173 ( *San Francisco* ) / CloudFlare Inc. - cloudflare.com MX::mx.z.com => 150.95.52.54 ( *Tokyo* ) / GMO Internet Group Inc. - gmo.jp
🔨 Server Software:	Apache
📌 Website FIRST IP:	104.17.229.10
📍 IP localization:	United States, California, San Francisco - see top providers in United States, California
🔗 ISP Name, URL:	CloudFlare Inc., cloudflare.com
📌 Website Extra IPs:	104.17.228.10 ( San Francisco, California ) CloudFlare Inc. - cloudflare.com

✅ Customer testimonials

I am new in z.com, kaya medyo naninibago ako sa setup, bumili ako ng domain for my wife's business, very accommodating sila specially in technical issues, Thanks z.com

michael cantiga ( mikecantiga@g... ) / miknath.com

z.com is very friendly and good internet web host and domain names provider, they provide the services based on the customers need they are very much helpful in terms of any kind of situations. all my concerns even if it limits their boundaries but still they are happy to find a way or solution just to satisfy their clients. I am very happy their services and I love to stay using z.com forever.!

Joel Calidguid ( joelcalidguid@g... ) / asolcpdo.com

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How much is 4 + 3 ?	Respond with 7

📋 Z.com News / Press release

GMO Internet Group Implements Web Acceleration Engine, WEXAL - GMO Internet Group (z.com) , a leading international provider of Internet infrastructure services listed at the Tokyo Stock Exchange, has introduced a groundbreaking web acceleration engine called WEXAL on their shared web hosting services, ConoHa WING and Onamae.com Rental Server. This move marks the first time WEXAL, developed by Japanese company Prime Strategy (prime-strategy.co.jp), is made available on a shared web hosting server (hjne.ws), expanding its reach beyond virtual private servers (VPS).
The decision to implement WEXAL on shared servers was driven by GMO Internet Group's commitment to providing user-friendly services and staying ahead in the competitive market of shared web [...]

Z.com, global brand of Japan’s Number 1 Internet Group, launches in the Philippines - Brand brings affordable domain and hosting products to Southeast Asia's fastest growing online nation

Z.com, the global brand of Japan's leading internet services company, GMO Internet Group, has now expanded to the Philippines. With the country positioned as one of the fastest-growing online populations in the world, the opening of Z.com brings affordable internet services to the market, such as domain registration, web hosting, VPS / cloud hosting, and SSL Certification.
The brand is backed by the technological expertise of GMO Internet Group, Japan's undisputed market leader in internet services since 1991. In 2014, the group made headlines when it bought the domain “Z.com” for USD [...]

[search all z.com news]

📣 Z.com Social Networks

No official account on Twitter yet

https://www.facebook.com/ZcomPhilippines

https://www.linkedin.com/company/zcomph/

Z.com Blog

https://en.wikipedia.org/wiki/GMO_Internet

Reviews👪 Z.com Customer Ratings

The quick stats of Z.com profile shows a note average of 7.8 out of 10, counting 57 opinions. (few listed on the top of the page)
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How much is 4 + 3 ?	Respond with 7

(38 = 66.67%)
(8 = 14.04%)
(11 = 19.30%)

📅 Mar 1, 2022

Charlotte (vita.julii@g...) / ashyahgrove.com

😁 The agent was very helpful and direct to the point. She was also very patient and her instructions were easy to understand.

🗨 We are delighted to hear about your positive experience with our agent! Providing helpful, patient, and clear assistance is always our goal, and we're thrilled that our agent could meet your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help anytime!
✍️ Customer Service (Z.com Asia, Inc. - , 📅 May 24, 2024).

📅 Feb 8, 2022

-hidden- (-hidden-) / oeuvremiscellanea.com

😁 z.com is a very great provider
Thank you for being such a great host. The agents are nice and acts fast to fix my problem. Hui Sin is very calm and very informative, and delivered prompt answers to my queries.

🗨 Thank you for your kind words about Hui Sin and our agents. Providing prompt and informative assistance is what we strive for, and we're delighted to know that we were able to address your queries quickly and effectively.
✍️ Customer Support (Z.com Asia, Inc. - , 📅 May 24, 2024).

📅 Feb 7, 2022

-anonymous- (bugslayer29@g...) / revery.tech

😃 Good pricing for the service, a minimal issue on the hosting server performance and few email bounces

🗨 We are pleased to hear that you found our pricing competitive and satisfactory. We apologize for any inconvenience caused by the minimal issue with hosting server performance and the email bounces you experienced. Rest assured, our team is actively working to address these issues and ensure a smoother experience for you in the future.
✍️ Customer Support (Z.com Asia, Inc. - , 📅 May 24, 2024).

📅 Jan 31, 2022

-anonymous- (info.jaypeemaglacas@g...) / cavoza.com

😁 Awesome customer support they answered all of my questions, and with the things of webhosting service, I am satisfied,

🗨 Thank you for your kind words! We're delighted to hear that our customer support team was able to address all your questions and provide you with satisfactory service regarding our web hosting offerings.
✍️ Customer Support (Z.com Asia, Inc. - , 📅 May 24, 2024).

📅 Jan 28, 2022

-anonymous- (-hidden-) / runningatom.info

😁 Great support! That's why I always love actual person support as they can think much better and sometimes can see other issues beyond what's reported. :)

🗨 We're thrilled to hear that you had a great experience with our support team! Our goal is to always provide personalized and attentive assistance to address not just the reported issues but also any underlying concerns you may have.
✍️ Customer Support (Z.com Asia, Inc. - , 📅 May 24, 2024).

📅 Jan 26, 2022

-anonymous- (jbsiscar.achieve@g...)

😃 agent has been very helpful, although i experienced a lot of bugs using z.com itself agent has been very helpful, although i experienced a lot of bugs using z.com itself

🗨 Thank you for your feedback! We're glad to hear that our agent was able to assist you effectively. We apologize for any inconvenience caused by the bugs you encountered while using our platform. Rest assured, we're continuously working on improving our system to provide a smoother experience for all our users.
✍️ Customer Support (Z.com Asia, Inc. - , 📅 May 24, 2024).

📅 Jan 25, 2022

-anonymous- (savandalruel@g...) / igtuslance.com

😁 fastest response to my ticket, very good and Highly recommended and very affordable price, friendly support. over all 100%

🗨 Thank you so much for your fantastic feedback! We're thrilled to hear that you had such a positive experience with our service. Providing fast and reliable support at an affordable price is what we strive for.
✍️ Customer Support (Z.com Asia, Inc. - , 📅 May 24, 2024).

📅 Jan 20, 2022

-hidden- (-hidden-) / codingwithteddy.com

😁 Z.com offers a great service with an affordable price and on-time customer support.
All the plans are at a reasonable price.

📅 Jan 14, 2022

Anton Philip Jintalan | jintalanantonphilip@g...

😁 Great responsive support, the live chat is very helpful especially having a responsive support personnel.

📅 Jan 10, 2022

-anonymous- (claveriawater_district@y...) / claveriacagayanwaterdistrict.gov.ph

😁 We can easily update our website with our so much procedures. When it comes to inquiries, Chat support is very supportive who can fastly resolve our problems.

📅 Nov 26, 2021

-anonymous- (-hidden-) / groundedsg.com

😁 Good support, I faced issues when transferring in my domain from Vodien but it was resolved in a timely manner. Hosting is easy to use and I was able to migrate my Wordpress site without issues.

📅 Nov 15, 2021

Chao Hsia (aszx64@y...)

😁 Most worth it out there
Worth to try! Best price with great feature, they have one of most worth plan out there. Also, their CS team are really helpful and friendly, agent are really knowledgeable.

📅 Nov 15, 2021

-hidden- (-hidden-)

😁 Very affordable prices
Very affordable plans and the support is also very good.

The control panel also very easy to navigate after they upgraded to their new interface

📅 May 20, 2021

-anonymous- (mesterharm@g...) / virtualmemorial.asia

😠 Working with z.com was one of the most painful experiences in IT of the last 20 years. It's not only too expensive, but now - as credit card payment AND pay pal are disabled - you pay more for the bank transfer costs as for the domain hosting. Service mostly offline, almost no help from helpdesk. We cancel our contracts and move on.

📅 Nov 27, 2020

-anonymous- (anistream@n...) / notepad.ph

😠 I have already hosting this back year ago enterprise eb hosting with dedicated ip, lot of bugs and with limited cpanel options stmp didn't work everytime i see a bug on cpanel now my hosting get expired without having an email regarding this i contact their support if i can be access or just backup my files they say they can't WOW!
This is not happend on my other hosting provider if can't pay they just turn it off and the cpanel open so i can be download my files included databases!. They need me to pay atleast 1 month subscripton just to backup or download my file! please don't spend money from this hosting provider.

🗨 Thank you for your review.

We have send you an email on 23 November 2020 with regards to your back-up request. However, we have not received any form of reply from yourself. Kindly do reply us in order for us to assist you further.

To add on, we do send out emails to customers to inform them of their service expiry.

We hope this reply is helpful to you. We look forward to hearing from you soon.
✍️ Customer Support (Z.com Asia, Inc. - , 📅 Dec 3, 2020).

📅 Aug 21, 2020

-anonymous- (miawmdx@g...) / arctlsinc.com

😁 from WordPress hosting service to much challenging web hosting a self-taught admin, z.com had helped me a lot to be an advanced web developer. a newbie to advance user-friendly host with dedicated support staff!!

🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at providing the best services to our valued customers.

We are pleased to hear that you had such a good experience with our Customer Support Specialist. We look forward to our working partnership with you for many years to come.

We will continue working hard to improve our services.

Thank you for your continuous support.
✍️ Customer Support (Z.com Asia, Inc. - , 📅 Aug 25, 2020).

📅 Aug 20, 2020

-anonymous- (lidasan.ju@n...) / ndu-lms.net

😁 The customer support is very good. Actually, when my university asked me to look for domain hosting, z.com is not my choice because I did not know it then. But when I opened this site and read its reviews, I automatically switch to this domain hosting and presented it to my administrators. Customer support is a plus point to this site considering that it also offers cheap domain and great features.

📅 Aug 6, 2020

-anonymous- (jhonmidel@g...) / techsupport2.com

😁 You services are totally awesome, i love how you handle your customer. You respond to our query very quickly. Kudos to your team especially your tech support. Keep it up guys.

📅 Aug 3, 2020

-anonymous- (-no email-)

😁 Amazing
They provide great service and amazing price! Customer service is wonderful too! Definitely recommend

📅 Aug 3, 2020

-anonymous- (-no email-)

😁 The experience with Z.com has been excellent. They work fast and the customer service seems to be very prepared to help you in any way possible. If you are looking for a host service, especially in the Asia region, go with Z.com.

🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at providing the best services to our valued customers.

We are pleased to hear that you had such a good experience with our Customer Support Specialist. We look forward to our working partnership with you for many years to come.

We will continue to work hard to improve our services.

Thank you for your continuous support.
✍️ Customer Support (Z.com Asia, Inc. - , 📅 Aug 25, 2020).

📅 Jul 28, 2020

-anonymous- (-hidden-) / o-teach.webstarterz.com

😁 VERY HIGHLY RECOMMENDED WEB HOSTING! FAST AND RELIABLE, EVEN THE CHAT SUPPORT IS VERY ACCOMMODATING NO HASSLE, NO PROBLEM, NO DELAYS AT ALL. MUST TRY AND GOOD FOR ANY WEB CONTENT PRODUCT AND SERVICES.7

🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at providing the best services to our valued customers.

We are pleased to hear that you had such a good experience with our Customer Support Specialist. We look forward to our working partnership with you for many years to come.

Thank you for your continuous support.
✍️ Customer Support (Z.com Asia, Inc. - , 📅 Jul 30, 2020).

📅 Jul 28, 2020

-anonymous- (-hidden-) / trademarkensure.com

😁 Markus and Joseph did did an excellent job. Expert and professional service provided early in the morning.

Z.com is one of the best companies offering web hosting so far. The system that they are using is user-friendly and the support representatives are always willing to help and very responsive.

🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at providing the best services to our valued customers.

We are pleased to hear that you had such a good experience with both Mark and Joseph. We look forward to our working partnership with you for many years to come.

Thank you for your continuous support.
✍️ Customer Support (Z.com Asia, Inc. - , 📅 Jul 30, 2020).

📅 Jul 21, 2020

-anonymous- (iconicmnl@g...) / iconicmnl.com

😃 the support team of z.com are always willing to help and very responsive. z.com is one of the affordable web hosting in the market I just hope they can create more packages that better fit my needs but other than that they are ok

🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at providing the best services to our valued customers.

We are pleased to hear that you had such a good experience with our Customer Support Specialist. We look forward to our working partnership with you for many years to come.

Thank you for your continuous support.
✍️ Customer Support (Z.com Asia, Inc. - , 📅 Jul 30, 2020).

📅 Jul 15, 2020

-anonymous- (jhonmidel@g...) / techsupport2.com

😁 Hi Z.com,

We would like to take this opportuniy to thanks your team for the good services you've provided to us and the price is so affordable. Your tech support is owesome especially to Markus. Kudos!.

Jhon Midel

🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at providing the best services to our valued customers.

We are pleased to hear that you had such a good experience with our Mark, our Customer Support Specialist. We look forward to our working partnership with you for many years to come.

Thank you for your continuous support.
✍️ Customer Support (Z.com Asia, Inc. - , 📅 Jul 30, 2020).

📅 Jun 21, 2020

-anonymous- (-no email-)

😁 Good
Good Customer service support. Good price. Easy to setup. Good Customer service support. Good price. Easy to setup. Good Customer service support. Good price. Easy to setup.

🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at providing the best services to our valued customers.

We are pleased to hear that you had such a good experience with our Customer Support. We look forward to our working partnership with you for many years to come.

Thank you for your continuous support.
✍️ Customer Support (Z.com Asia, Inc. - , 📅 Jul 30, 2020).

📅 Jun 3, 2020

-anonymous- (-hidden-) / amped.ph

😠 I've hosted here less than a year i was shocked that my z.com balance turn out to 0 i did not recieved any messages why this is happend also why they do eat my balance when i did not subscribe with thier or other active services, this is a great services provider and limited resources to thier potiential costumers but the price is horabble.

also here's my other reviews to the z.com's website
domain registry (good) but some domain is overpriced
web hosting (bad) cpanel many bugs, limited
vps (good) i've already run a minecraft server but the vps can't provide fast connections
ssl (good) it's cheap when you use thier services, if you linked off ehh nah not recommended to buy
smtp (bad) sometime the email is coming to spam or junk box

🗨 Dear valued Customer,

Thank you for your valuable feedback.

We will be contacting you via email to discuss further on how we can improve and work on your concerns.
✍️ Customer Support (Z.com Asia, Inc. - , 📅 Jun 11, 2020).

📅 May 27, 2020

-hidden- | -hidden-

😁 z.com is cheap and best
For me z.com is one of the best company offering web hosting. The system that they are using is user-friendly and the support team are always willing to help and very responsive.

🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at providing the best services to our valued customers.

We are pleased to hear that you had such a good experience with our Customer Support. We look forward to our working partnership with you for many years to come.

Thank you for your continuous support.
✍️ Customer Support (Z.com Asia, Inc. - , 📅 Jul 30, 2020).

📅 May 27, 2020

-anonymous- (donnie11.castillo24@g...) / doncastillos.com

😁 Z.com is a better choice
What id like most about z.com aside they offer free domain name, their hosting plan is cheaper than others. Also what is the best is that you have the option to pay thru GCASH. And not to mention their relieable support team. I never regret choosing Z.com that is why i highly recommend them to those who are planning to get started building their web presence.

🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at providing the best services to our valued customers.

We are pleased to hear that you had such a good experience with our Customer Support. We look forward to our working partnership with you for many years to come.

Thank you for your continuous support.
✍️ Customer Support (Z.com Asia, Inc. - , 📅 Jul 30, 2020).

📅 May 22, 2020

-anonymous- (jeromeflores129@g...) / jeromeflores.com

😁 I like the service, all staffs are nice and friendly. The only thing that is hoping to have is for voice support, not only chat. Other than that everything is great. Looking forward to the long term business relationships with Z.com. Thanks!

🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at providing the best services to our valued customers.

We are pleased to hear that you had such a good experience with our Customer Support. We look forward to our working partnership with you for many years to come.

Thank you for your continuous support.
✍️ Customer Support (Z.com Asia, Inc. - , 📅 May 22, 2020).

📅 May 19, 2020

-anonymous- (-hidden-) / dandesignsph.com

😁 I have hosted on different platforms before. I just saw Z.com on my email inbox as an advertisement. Since it was based on my country, I went for it and tried it. As I was setting it up, I encountered a couple of issues and since I am not an expert on this field, I contacted their support. I would ask questions after questions. To be honest, I'm pretty annoyed with myself as I have to ask questions multiple times. To my surprise, no matter how many times I asked for questions, they were very prompt, patient and friendly. Great hosting with superb customer support! I will recommend it to my colleagues.

🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at providing the best services to our valued customers.

We are pleased to hear that you had such a good experience with our Customer Support. We are always here to assist our valued customer to the best of our abilities.

Thank you for your continuous support.
✍️ Customer Support (Z.com Asia, Inc. - , 📅 May 22, 2020).

📅 May 8, 2020

-anonymous- (elmer.rioflorido.esplana@g...) / esplanaonlineph.com

😁 I originally subscribed to brownsoftph.com, my first website in z.com started in 2017 but I stopped it for the meantime and may be re-lunched within this year. I just recently subscribed to this new website esplanaonlineph.com and its is under the development of its content at the moment. I hope to develop these two websites plus other website in the pipeline I will subscribe later under my business web hosting package or another package in z.com.

Congrats to z.com. Continue good work and in providing excellent services to your clients. I hope to grow more with you in the coming days towards a more digitally-inclined world during this pandemic era of Covid-19.. God bless you all.

🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at providing the best services to our valued customers.

We are pleased to hear that you had such a good experience with our Customer Support.

We look forward to working with you in the many years to come as well.

Thank you for your continuous support.
✍️ Customer Support (Z.com Asia, Inc. - , 📅 May 22, 2020).

📅 May 4, 2020

-anonymous- (sherellemartinez1995@g...)

😁 I've been using Z.com's services since 2017 and I must say not only their products/services are user friendly but their customer service is very outstanding.
I've encountered communicating with different customer services for various products
but Z.com has really well trained staffs from their customer service department. They are all hands on, friendly and they are really willing to assist you in all your needs and concerns. I have no plans of migrating to a different hosting provider not only because their services are affordable but Z.com is very passionate with what their doing and I'm very confident that they'll always be there to help me with whatever problems in my account that I may encounter.

📅 May 4, 2020

-anonymous- (suingphoeb@g...) / lumiere-op.com

😁 Joseph and the support team did not just reply the next working day (I sent a message on a Sunday), they actually resolved it themselves. I woke up the next day and everything is working well. Thank you so much!

📅 Apr 29, 2020

-anonymous- (-hidden-)

😁 Service offered are descent but the customer service team is the best I have experienced. You can feel that they care and they have a heart to their job.

📅 Apr 28, 2020

-hidden- (-hidden-) / danexperiences.com

😁 Z.com have a good service featured and good customer service
This is my first time to purchased and used a wordpress. The service have a good quality and useful features. Sometimes have technicality and for the wordpress to work you need to purchase their other service like webhost, domain and SSL. They have a good customer service once their is someone available they reply immediately to your concern and fix it. The price of the wordpress is reasonable and affordable but you just need to be ready to purchases another services to build a good website and domain.

📅 Apr 24, 2020

-anonymous- (-hidden-) / succulentsgrower.com

😁 I have just migrated my website to Z.com. I am not a techie guy so I don't know much about the technical side of my WordPress site. But I requested the whole migration process from them on my behalf and they do it right away.

Customer service support is excellent especially their staff or agents. They act promptly and efficiently. I am very happy with their excellent service.

The price is super affordable too. I definitely recommend this hosting to all my friends.

📅 Apr 22, 2020

-anonymous- (-hidden-)

😃 Some of your customer support staff are great. They are willing to help you to solve the problem. :)

📅 Apr 20, 2020

-anonymous- (-no email-)

😠 Services are fine. But complete garbage when it comes to their billing, and cancelling an account still requires ID and more even when I can already prove using the same email address I signed up with to reply their tickets. AVOID!

🗨 Thank you so much for your review.

At Z.com, we take customer account's security very seriously.

We apologise if you feel that we require too many layers of verification, but this is all done for the security of our customer's accounts and we hope for your kind understanding.
✍️ Customer Support (Z.com Asia, Inc. - , 📅 May 22, 2020).

📅 Mar 27, 2020

-hidden- | vdecastro.arkidcservices@g...

😁 Good decision migrating to z.con
Hi! As a subscriber for less than a year, I have no problems with their webhosting. It is very seldom that I see my sites offline because they are having system maintenance. Overall, from customer service to implementation, it’s a breeze. Thanks z.com. More power.

📅 Mar 26, 2020

alex (apparel4less@g...) / clothing4less.ph

😁 good web hosting site
********* Tech support is smart and helpful. i definitely recommend this web hosting site. --------

📅 Mar 20, 2020

-anonymous- (jowelsantos69@g...) / thefoodcarthub.com

😃 so far so good . The chat support named Marcus helped me a lot. He's very accommodating he knows what he's job is all about.
thank you

🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at giving the best to our customer.

We are pleased to hear that you had such a good experience with our Customer Support.

Thank you for your continuous support.
✍️ Customer Support (Z.com Asia, Inc. - , 📅 Mar 24, 2020).

📅 Mar 20, 2020

-anonymous- (engtinkham@g...) / bisayauglawas.com

😁 Awesome Hosting and domain server! I've gone to godaddy and hostgator and there is no comparison compare to Z! Very fast server and customer support is there 24/7! I would definitely host again here! 10/10!

📅 Mar 19, 2020

-anonymous- (-hidden-) / sideproject.ph

😁 I have been using z.com for all my web projects both personal and business for a few years now. Customer service is excellent! Web hosting features are excellent as well.
Email notifications for news, maintenance, and other important information that a customer should know are also provided. Z.com is highly recommended.

📅 Mar 18, 2020

-anonymous- (cmyra14@y...) / traveloblate.com

😁 Support
z.com Support team was great. They were able to answer all my question and assist me with everything.

📅 Mar 18, 2020

-anonymous- (-hidden-) / asolcpdo.com

😁 z.com is very good to me, the technical is not only smart but very friendly their goal is to give what is the best for the customers. I personally testify that z.com is not worst web host as other comments, because as of march 18, 2020 I contacted one of the technical support from z.com stating that we cannot make payment for renewal of our domain due to COVID19 and the government imposed a lockdown policy in metro manila and provinces, and our office asked a consideration for the delay of payment to not to terminate the service of our domain, and guest what? They grant it with no lot of questions they renewed our service for the domain for 1 year, Imagine for with 1 year and the payment is to be followed after the COVID19 is gone. That's z.com they know better of what is the customers need and How the z.com management trusted their customer. I've been almost 3 years in z.com but i do not have any bad experience with z.com, their hosting is fast and reliable. That is why we are very [read more...]

📅 Mar 9, 2020

-anonymous- (reficul1984@h...) / boonboon.info

😃 I have been looking for a webhost for my domain.

So i decided to try z.com

the website is relatively friendly to navigate. plus the price is also very affordable.

i am new to all these, so i decided to get some help from their live chat. the agent was very helpful and even showed my a walk thru on how to link my domain to the web host

🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at giving the best to our customer.

Thank you for your continuous support.
✍️ Customer Support (Z.com Asia, Inc. - , 📅 Mar 24, 2020).

📅 Mar 4, 2020

-anonymous- (-no email-)

😁 nice once thankyou. so fast and easy to use. because its fast and reliable VPS HOSTING in my business and to my company
good job z com thankyou

📅 Jan 13, 2020

-anonymous- (-no email-)

😃 Value for money!
After looking thru various hosting platform, I have decided to go with Z.com, so far I am pretty happy about it. GOOD VALUE FOR THE MONEY YOU PAID with the features that they provide.

📅 Jan 10, 2020

-anonymous- (-hidden-)

😃 I am using Z.com business hosting from last eight months it just surprises me with lots of features and other benefits. Most important their price is reasonable. Its support is quick and knowledgable.

📅 Jan 7, 2020

-anonymous- (-no email-)

😠 Absolutely trash customer support. The hosting itself is fine, but if something bad happens, your website is GONE. AVOID THIS HOST.

They asked me to do a bank transfer UNDER THE GUIDANCE OF THEIR CUSTOMER SUPPORT STAFF, I did an immediate bank transfer BEFORE THE INVOICE DUE DATE.

Guess what happened? They still terminated my service. Website went down for 5 days, and in between this time, they are STILL NOT RESTORING MY SERVICE DESPITE MY FULL SUM TRANSFERRED.

ABSOLUTELY TERRIBLE CUSTOMER SUPPORT - IF YOU ARE A WEBMASTER, AVOID THIS. SO MANY 1 STAR REVIEWS ARE A CLEAR WARNING SIGN TO YOU!

🗨 Hi, I am a manager from Z.com and this issue is absolutely not meeting our standard level of service. Please give us your website URL and account number and we will investigate immediately.
✍️ Customer Support (Z.com Asia, Inc. - , 📅 Jan 8, 2020).

📅 Sep 13, 2019

-anonymous- (cedric.lajato@g...) / treasureislandhotelph.com

😠 THE SERVICE AND SUPPORT IS THE WORST... THEY SUSPENDED MY ACCOUNT FOR 2 DAYS NOW AND IT TAKES DAYS FOR THEM TO RESPOND. I HAVE WORKED WITH SEVERAL WEB HOSTING AND THIS IS THE WORST. TAKE DAYS TO RESPOND OR FIX THE ISSUE.

📅 May 18, 2019

-anonymous- (john.tezuka@g...)

😠 This company discreetly skyrockets the price every year. I renewed my subscription one year and noticed the price had increased but that it was a one-time thing; however, they did it again during the second renewal and I decided to cancel. They increased the price 30-50% EVERY YEAR without notifying you! And they say some BS about providing XYZ additional services that you would never need anyways... They claim their costs increase by that amount due to those additional services you dont need nor want and that justifies their price increase -- as someone who has IT knowledge I can assure you it's all BS. Everything they provide, you could get cheaper from somewhere else.

In addition, they have TERRIBLE customer support. It's only good during sign-up, but will quickly change after you pay. I used this host in Thailand for my site due to Z.com claims that there would always be an english-speaking staff member to speak to in case I needed any support, but it turned out to be a [read more...]

📅 Jan 25, 2019

-anonymous- (-hidden-) / piglet.ph

😠 They just stole 2,594 PHP from me, at least I feel that way
I write this poor review of Z.com as a warning to others who might be lured by their low prices. All web hosters have 30 days kind of a guarantee but NOT Z.com
After registration you'll just get screwed, they just send you to a new payment page and another and....

They claim they have been 27 years in business and have more than 8 400 000 customers
How come that they don't have any guarantee?

Before you sign up, READ
Reply from their support: As for the refund, we regret to inform you that our services are non-refundable as stated on the Master Service agreement that you agreed upon signing up. Please see the details on the following link https://cloud.z.com/ph/terms/

Don't make the same mistake I did!
Save your money or use a serious provider

P.S. I agree what Bryan wrote

🗨 Dear Mary,

Thank you for your valuable feedback.

I have looked into your case records and verified that we have our best personnels on hand working hard to address your concerns.

With regards to our guarantee and refund policy, rest assured that your feedback has been heard and escalated to the management and they are currently looking into it.

Should you have any additional feedback, please drop us an email at info.cloud.en@z.com.

On behalf of the team, I sincerely apologise for the negative experience. Should you need any further assistance, please let us know and we will be more than happy to assist you.
✍️ Customer Support (Z.com Asia, Inc. - , 📅 Apr 15, 2019).

📅 Oct 14, 2018

bryan (bryancanaba@g...) / accubooksph.com

😠 Z.COM IS WORST SERVICE. THE SUPPORT IS WORST...
Worst Webhosting services. Our Website always hack by Poor security on Z.COM.. Worst Services, the technical support reply late and dont care about the clients problem.. The contact number on z.com PH is unavailable and no one answering in severe situation.. Worst and waste of money!!!!!

🗨 Dear Bryan,

Thank you for taking your time to provide us with your valuable feedback.

At Z.com, we endeavour to provide customers with the best security and technical support.

Your comment and feedback are important for us to improve our products and services. Thus, we are determined to find out where we have failed you and make up for it. In order for us to better understand the situation and properly address the issues, may we kindly request you to send us further details to our email at info.cloud.en@z.com.

On behalf of the team, I sincerely apologise for the negative experience and I hope to get your response in the mail soon.
✍️ Customer Support (Z.com Asia, Inc. - , 📅 Apr 15, 2019).

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