Host Accent Review 2025. Is hostaccent.com good web hosting in United Kingdom?

📄 Editorial Review

(3*) 🔧 Services: Web HostingDomain Registration
⇔ Redirected from xeroxhost.com
Hostaccent (Host Accent Limited; previously "XeroxHost") positions itself as a cloud-focused provider with open-source roots. The brand story traces IT and server work dating back to 2012, company registration in 2018, and a claimed client base of 5,000+. Their catalogue covers entry-level shared hosting up to VPS and dedicated/bare-metal servers, along with WordPress, cloud and reseller options, plus domain registration.

• Shared Hosting (Linux/Windows): Linux shared plans advertise LiteSpeed or NGINX web servers, HTTP/2/3, free SSL, JetBackup daily backups, one-click app installs (400+ scripts), Node.js and Python (2.6/2.7/3.9) support, and cPanel management. Windows shared hosting uses Plesk. Marketing copy promises 99.99% uptime and multi-layer security with DDoS protection.
• WordPress Hosting: WordPress plans emphasize "auto-everything": auto-setup, auto-backups, auto-SSL, auto-updates, Imunify360 security, caching/optimization, SSD storage, and free migration. They tout load balancers, SEO-friendly configuration, and very high uptime claims (some pages even state 100% for WordPress nodes) alongside DDoS protection figures up to 150 Gbps.
• Cloud Hosting: Promoted for performance and scalability, with multiple locations, cPanel, free R1Soft automated backups, DDoS protection, and free migrations.
• Reseller Hosting: Linux reseller includes WHM; Windows reseller includes Plesk. Both inherit the shared platform features (HTTP/2, SSD, free SSL, daily backups) and advertise 99.99% uptime, free migrations, and 24/7 support.
• VPS (Linux/Windows): Cloud VPS is described as instantly deployed with full root/RDP access, KVM (Linux) or Hyper-V (Windows), DDoS protection (typically 30 Gbps on VPS pages), and a 100% SLA claim for platform availability alongside monthly uptime targets of 99.9–99.99%.
• Dedicated/Bare-Metal: Bare-metal servers are marketed with 99.99% network uptime, multi-layer security, 1 Gbps network ports, 5 included IPv4 addresses (expandable), and up to 150 Gbps DDoS protection. Full root/SSH access is standard.

Overall, the feature list is attractive for budget buyers: modern web-stack options (LiteSpeed/NGINX, HTTP/2/3), backups included on many plans, free SSL, and free site transfers. However, some uptime and DDoS figures appear strictly marketing-level (vary by page), and plan/pricing pages look largely unchanged since 2019, which raises questions about how frequently platform specs and offers are refreshed.

💰 Price & Cost

Entry pricing is aggressive at the low end (e.g., Linux shared Economy at $1.99/month). WordPress hosting advertises from $22.99/year (Basic); Cloud hosting from $3.90/month (Basic). Dedicated/bare-metal and VPS pricing scales by configuration. Multiple promos and "free migration" appear across product pages.

Money-back guarantee: marketing states a 30-day money-back for web hosting. Terms narrow this: refunds are within 30 days only for yearly billing, and no refunds for reseller, VPS, or dedicated servers; domains/SSL and promotional purchases are non-refundable; account credits are non-refundable; cryptocurrency payments are not refundable.

Uptime / SLA credits: site copy commonly advertises 99.99% for shared/reseller and 99.9–99.99% for VPS (while some WordPress pages state 100%). The Terms describe an SLA credit of one free month if uptime drops below 99.9% in a given month (dedicated servers reportedly have no SLA). Treat the 100% wording as marketing unless backed by written SLA terms.

Payments: PayPal and major credit cards (Visa/Mastercard) are supported; crypto appears supported but with the explicit "no refunds" caveat in the Terms.

🏢 Data Center

Published locations for VPS/Cloud include: Seattle, Silicon Valley, Los Angeles, Dallas, Miami, Atlanta, New Jersey, Chicago, London, Amsterdam, Frankfurt, Paris, Tokyo, Sydney, Singapore (15+). Dedicated server pages reference Miami, New York City Metro, Los Angeles as common deployment sites. Network marketing highlights 1 Gbps ports on dedicated, DDoS protection tiers (30 Gbps on VPS pages; up to 150 Gbps on WordPress/dedicated pages), and a monthly uptime target of 99.9–99.99% depending on product.

✍️ Customer Support

They promote 24/7/365 support via phone and tickets/email from the client portal, with free migration assistance for shared/WordPress plans. The site repeats around-the-clock availability across pages. No live chat is prominently detailed in the material provided.

🔨 Control Panel

• Linux shared / Cloud: cPanel
• Windows shared / Windows reseller: Plesk (noted as Plesk Onyx 17.8 on some pages)
• Reseller (Linux): WHM for account management
• VPS: full root (Linux) / RDP (Windows); virtualization listed as KVM (Linux) and Hyper-V (Windows). No separate VPS control panel is advertised beyond the client area.

🎯 Conclusion

Hostaccent offers a broad, budget-friendly catalog with familiar tooling (cPanel/WHM/Plesk), free SSL, daily backups, WordPress conveniences, and many advertised PoPs. For small sites, resellers getting started, or cost-conscious deployments that value free migration and a simple stack, the offering is appealing.

On the caution side, several pages make very bold uptime/DDoS claims that vary by product page; the formal SLA appears to top out at credits when uptime drops below 99.9% and excludes dedicated servers. The refund policy is restricted (yearly billing only; several product classes excluded), and the site shows long-standing prices and plan copy dating back to 2019, which may indicate slower public iteration of plans/specs even if the underlying tech has evolved. In short, they are worth considering for value hosting with familiar panels and free migrations, but buyers running mission-critical workloads should verify current SLAs, DDoS tiers, and hardware specifics in writing before committing.

🌏 Server locations:

New York London

📢 Special pages

• Contact us
• About us
• Terms of Service
• Privacy