WinHost Review 2025. Is winhost.com good web hosting in United States?

45 user reviews; 15 support responses; 1 testimonial; 11 products, 0 promotions, 5 social accounts, Semrush #1006596; 📆 listed 2009 (#14502)

👪 Most Recent Customer Reviews

📅 Sep 6, 2025

-anonymous- (goran@r...)

😠 This host doesn't provide basic stuff like SSL. You have to upgrade to the account size you don't need just to get SSL. Without SSL, all browsers will warn users about visiting a website. This is basic stuff. Without this their basic account is not functional at all, and if you have a simple website, you're better off going elsewhere.

📅 Jan 13, 2021

-anonymous- (edwilliams2018@o...) / techresourcespecialties.com

😠 Signed up last night. Wow, this hosting provider is horrible. Everything is an extra fee, and what is included doesn't work. The interfaces are poorly organized. Most of the features and associated extra costs are not shown up front when signing up. Overall, compared to my experience with other providers such as DomainsPricedRight I'm disappointed.

📅 Apr 5, 2015

joe4jpereira (jpjr4jose@g...) / joe4jpereira.com

😠 WinHost
I have been a WinHost basic since 02-28-2015; however, there were many unsuccessful attempts to connect to the it, many of which, whereby, all the passwords I used didn't work. Also, there were times when I tried to reset the password according to the WinHost instructions unfortunately there were numerous failed successes.
I am currently in contact with several tech support personnel that continuously give me advise, but each attempt to connect to the web server has been a failure.
Additionally, I tried to connect to it using the filezilla client which was also a failure. It has been a very frustrating experience to say the least.

🗨 Hello Jose,

I see by your ticket history that we have been successful in getting you logged in, and your last message to us was, "I would like to thank the WinHost team again now that I can login with my new password..."

If you need anything else we'll be happy to help.
✍️ Customer Service (Calvin W - , 📅 Apr 9, 2015).

MORE REVIEWS

📄 Editorial Review

(3*) 🔧 Services: Web HostingDomain Registration
Winhost is a niche provider focused exclusively on Windows/.NET hosting. They run Dell-powered servers in a top-tier facility and keep services separated (web, SQL, mail, stats on distinct servers) while isolating each site in its own IIS application pool for stability. Their stack is current for Microsoft developers: Windows Server 2019/2016, IIS 10.x, ASP.NET Core (9.x→2.x), ASP.NET 4.8, MVC, classic ASP, SQL Server 2022/2019/2017, plus optional Private SQL Server for dedicated DB resources. They also support PHP and provide WordPress options (including a managed tier), but the core value is reliable, affordable Windows shared hosting rather than a full-spectrum portfolio.

Feature highlights across plans include FTP/FTPS, raw log access, DNS tools, and a proprietary control panel. The narrow product scope (no VPS/dedicated or Linux hosting) is intentional; they concentrate on doing Windows hosting well rather than offering everything.

💰 Price & Cost

Pricing is competitive for Windows shared hosting, with annual, 2-year, and 3-year terms.
Money-back: 30-day refund on initial hosting fees (excludes renewals, domains, SSL, and other third-party/one-time fees).
Payments: major credit/debit cards (Visa, MasterCard, Discover, AmEx) via their portal; PayPal is not standard.

⌛ Reliability

Public plans advertise 99.9% uptime. Their Managed Hosting SLA offers credits if monthly uptime falls below thresholds: 10% credit for <99.9%, 25% for <99.0% (standard exclusions apply, and claims must be filed promptly). Architecture choices—separate service tiers and per-site app pools—also support stability.

🏢 Data Center

They operate from a single Los Angeles, California data center near their office, with hands-on access and Dell hardware. This centralization benefits operational control; global redundancy is not a selling point here.

✍️ Customer Support

Support is handled via the Winhost Support Portal (ticket system); they aim to answer all inquiries within 24 hours. Sales questions are via email/contact form. There is no live chat. Self-help is strong through an extensive knowledgebase and a community forum where customers share solutions.

🔨 Control Panel

Winhost uses its own web-based control panel (not cPanel/Plesk). From there, customers can upgrade/downgrade plans, manage billing, order resources, and configure domains, subdomains, DNS, app pool pipeline mode, backups, mail filtering, SQL, and SSL.

🎯 Conclusion

Winhost is an easy recommendation for .NET developers and Microsoft-stack sites that want straightforward, affordable Windows hosting with an up-to-date platform, good isolation, and a capable proprietary control panel. The trade-offs are clear: limited product range (no VPS/dedicated), a single U.S. data center, no live chat, and card-only payments. If those constraints fit your needs, they deliver solid value and focus where it matters for Windows workloads.

Winhost.com has not updated its hosting plan prices since 2021. This could either indicate a lack of technological advancement or reflect a strategy of stability and consistency in their offerings.

🌏 Server locations:

Pasadena

📢 Special pages

Website research for WinHost on September 7, 2025 by WebHostingTop

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How much is 4 + 3 ?	Respond with 7

Plans📤 WinHost Website Products

🔧 Shared - 💻 Windows	Keep mouse over features!	💰Price	💿 Disk space	📶 Transfer	📆 Updated	🆓 Free domain / 🔌 Allowed
WinHost Basic	features *💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : [In-house] 🔧 Category : Backup, Wordpress ✍️ Support Options : Email, Help Desk, Forum, Available 24/7 🔌 Hosted domains : 1 🆓 Free domains : 0 📌 Dedicated IPs : 0 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.9 % Entry Windows hosting for small sites and blogs. Storage is 3 GB and monthly data transfer is 50 GB. You can point or transfer a domain to Winhost, create unlimited subdomains and unlimited domain pointers, and manage 10 FTP users with FTPS [...] 🔗 Plan URL : https://www.winhost.com/hosting-plans/basic.aspx	$4.95/mo.	3 GB	50 GB	Sep 2025	0 / 1
WinHost Max	features *💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : [In-house] 🔧 Category : Backup, Wordpress ✍️ Support Options : Email, Help Desk, Forum, Available 24/7 🔌 Hosted domains : 1 🆓 Free domains : 0 📌 Dedicated IPs : 0 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.9 % Business-class Windows hosting with unlimited disk space and unmetered bandwidth. You retain one primary site per plan with unlimited subdomains and unlimited domain pointers, and 30 FTPS-capable FTP users. The server stack is Windows Server [...] 🔗 Plan URL : https://www.winhost.com/hosting-plans/max.aspx	$9.95/mo.	unlimited	unmetered	Sep 2025	0 / 1
WinHost Ultimate	features *💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : [In-house] 🔧 Category : Backup, Wordpress ✍️ Support Options : Email, Help Desk, Forum, Available 24/7 🔌 Hosted domains : 1 🆓 Free domains : 0 📌 Dedicated IPs : 0 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.9 % High-capacity Windows hosting for e-commerce and complex sites. Unlimited disk and bandwidth pair with 100 FTP users and FTPS, unlimited subdomains and domain pointers, and Windows Server 2019/2016 + IIS 10 running isolated app pools with Web [...] 🔗 Plan URL : https://www.winhost.com/hosting-plans/ultimate.aspx	$19.95/mo.	unlimited	unmetered	Sep 2025	0 / 1
WinHost Power	features *💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : [In-house] 🔧 Category : Backup, Wordpress ✍️ Support Options : Email, Help Desk, Forum, Available 24/7 🔌 Hosted domains : 1 🆓 Free domains : 0 📌 Dedicated IPs : 0 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.9 % Premium Windows hosting on a separate, higher-performance environment with lower site density. Unlimited storage and transfer are paired with 250 FTP users, isolated app pools, Web Deploy, URL Rewrite, and the largest site memory allocation at 1 GB [...] 🔗 Plan URL : https://www.winhost.com/hosting-plans/power.aspx	$44.95/mo.	unlimited	unmetered	Sep 2025	0 / 1
🔧 Domains	Keep mouse over features!	💰Price			📆 Updated
.COM	features *💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : [In-house] 🔧 Category : DNS ✍️ Support Options : Email, Help Desk, Forum Register a .COM with Winhost from $17.87/yr when you register for 5+ years (1–4 year terms are $18.87/yr). Domains are ordered and managed from the same in-house control panel used for hosting, making DNS, WHOIS, and renewals convenient under one [...] 🔗 Plan URL : https://www.winhost.com/hosting-plans/domain-names.aspx	$17.87/yr.			Sep 2025
🔧 SSL Certificates	Keep mouse over features!	💰Price			📆 Updated	🔐 Domains protected
RapidSSL	features *💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Forum 🔐 Domains protected : 1 Entry DV (domain-validated) certificate priced at 49/yr with a $10,000 warranty. Suitable for single hostnames (e.g., www.example.com) where fast issuance and basic browser padlock are enough. Order through Winhost and install with the SSL Manager [...] 🔗 Plan URL : https://www.winhost.com/services/security/ssl-certificates.aspx	$49.00/yr.			Sep 2025	1
GeoTrust QuickSSL Premium	features *💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Forum 🔐 Domains protected : 1 Single-domain DV certificate from GeoTrust at 139/yr with a $500,000 warranty. Designed for small businesses that want stronger brand backing and a higher warranty than entry-level RapidSSL while still benefiting from quick validation and issuance. [...] 🔗 Plan URL : https://www.winhost.com/services/security/ssl-certificates.aspx	$139.00/yr.			Sep 2025	1
GeoTrust True BusinessID	features *💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Forum 🔐 Domains protected : 1 OV (organization-validated) certificate at 189/yr with a $1,250,000 warranty. Requires organization vetting and displays your verified business details in the certificate, which can help with customer trust for commerce or membership sites. [...] 🔗 Plan URL : https://www.winhost.com/services/security/ssl-certificates.aspx	$189.00/yr.			Sep 2025	1
RapidSSL Wildcard	features *💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Forum 🔐 Domains protected : Unlimited Wildcard DV certificate at 229/yr with a $10,000 warranty that secures unlimited subdomains on a single base domain (e.g., .example.com). Ideal when you need to protect many hostnames without juggling separate certs. Order and install via [...] 🔗 Plan URL* : https://www.winhost.com/services/security/ssl-certificates.aspx	$229.00/yr.			Sep 2025	all subdomains
GeoTrust True BusinessID with EV	features *💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Forum 🔐 Domains protected : 1 EV (extended validation) certificate at 289/yr with a $1,500,000 warranty. EV adds the most rigorous identity checks and upgrades visual trust indicators in browsers, making it appropriate for organizations that handle payments or sensitive [...] 🔗 Plan URL : https://www.winhost.com/services/security/ssl-certificates.aspx	$289.00/yr.			Sep 2025	1
GeoTrust True BusinessID Wildcard	features *💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Forum 🔐 Domains protected : Unlimited Wildcard OV certificate at 489/yr with a $1,250,000 warranty, covering unlimited subdomains on one base domain with organization-level validation. Recommended for multi-subdomain corporate sites that want both breadth and identity assurance. [...] 🔗 Plan URL : https://www.winhost.com/services/security/ssl-certificates.aspx	$489.00/yr.			Sep 2025	all subdomains

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📂 Details for https://www.winhost.com/
⚑ Targeting:	United States
📥 Website DNS:	dawn.ns.cloudflare.com => 172.64.32.106 ( *San Francisco* ) / CloudFlare Inc. - cloudflare.com jake.ns.cloudflare.com => 173.245.59.122 ( *San Francisco* ) / CloudFlare Inc. - cloudflare.com MX::corpmail.hostcollective.com => 216.177.91.23 ( *Pasadena* ) / Host Collective Inc. - hostcollective.com
🔨 Server Software:	cloudflare
📌 Website FIRST IP:	104.26.1.8
📍 IP localization:	United States, California, San Francisco - see top providers in United States, California
🔗 ISP Name, URL:	CloudFlare Inc., cloudflare.com
📌 Website Extra IPs:	172.67.74.104 ( San Francisco, California ) CloudFlare Inc. - cloudflare.com 104.26.0.8 ( San Francisco, California ) CloudFlare Inc. - cloudflare.com

✅ Customer testimonials

I've been using WinHost hosting services for a while and in spite of the fact that I'm moving from WinHost, I'm recommending it.

The WinHost Basic plan is great and cheap. All what they claim was true and they have a great customer service.

Bruno Giordano ( bruno@g... ) / www.brunogiordano.com

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📣 WinHost Social Networks

https://twitter.com/winhost
Premium Windows hosting
Account started from March, 2009, having already 2537 tweets with 1297 followers and 0 friends. Last activity on May 11, 2023.

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Winhost account is having many likes, talking about them several people. Last activity on Sep 24, 2019.

No official account on Linkedin yet

WinHost Blog Blog added on December, 2011, with total 148 articles, Language en-US. See recent blogs summary posts:

September 9, 2025 - Hosting Technical Support: Winhost vs. Azure - Introduction Every minute of downtime or delayed troubleshooting of your website can cost you customers, revenue, and peace of mind. For classic ASP, ASP.NET, and .NET Core websites, having expert ...

July 31, 2025 - The Importance of Website Security in Building Trust with Users - Today, online interactions and transactions have become the norm. Website security is no longer a luxury – it's a necessity. For web developers and business owners alike, establishing a secure online

July 8, 2025 - Do you run Mission-critical Classic ASP Applications? You’re Not Alone And You’re Not Out of ASP Hosting Options - Winhost is committed to supporting legacy web applications If you're running a Classic ASP application, you've probably already discovered how difficult it is to find reliable and secure hosting. ...

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Reviews👪 WinHost Customer Ratings

The quick stats of WinHost profile shows a note average of 6.5 out of 10, counting 45 opinions. (few listed on the top of the page)
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How much is 4 + 3 ?	Respond with 7

(25 = 55.56%)
(3 = 6.67%)
(1 = 2.22%)
(2 = 4.44%)
(14 = 31.11%)

📅 Mar 29, 2015

Phil Lorum (phil.l@l...) / cudahyhistoricalsociety.org

😠 Terrible billing and support practices-WARNING!
I have been hosting two sites with winhost.com and it was awesome... until you need support or you have a random issue with billing.
I had NO problem paying for hosting as it's a cost of doing business.
One day one of the sites I hosted here was gone!
I contacted support. Of course, there's nobody to talk to and they hide behind "tickets" which are generated online. They don't let you call and talk it through with a support person. I've left several messages. They closed my support ticket. I opened another one and have yet to be contacted back about it. In the meantime I am scrambling to find and recover some backups and point my records to a temporary server so my users can have access to their site again. I still have NO resolution as to where my site went! I looked into the billing. I noticed a "credit" for "non payment"... I checked my cc records and show that winhost successfully charged my account for the hosting. I have yet to hear back from billing or support. I [read more...]

🗨 Hi Phil,

We're sorry that the account was canceled. We try to contact everyone whose account is past due to arrange payment, but at some point we have to assume that it isn't going to be renewed, and the account goes to cancellation.

I see that we did pull site backups for you though and sent instructions for re-establishing the account.
✍️ Customer Service (Calvin W - , 📅 Apr 9, 2015).

📅 May 27, 2014

-anonymous- (-no email-)

😁 Very responsive!
Yesterday, our website was disabled due to a threat noticed by WinHost. We had no idea how or why this happened. The WinHost support team emailed us about the issue immediately. When we were able to address the problem, the quick response and suggestions made by the team were easy to follow and very helpful. We got back up and running without much delay! I highly recommend this proactive level of customer service to anyone considering WinHost as their service provider. I've never experience such speedy responses in all my 16 years of working with website service providers!

📅 Mar 6, 2014

Bruce (broeser@c...) / simplesoftwarebydesign.com

😁 Excellent Service
I was with a different service for several years. The other service provided "OK" service for one of them but the performance of the ASP.Net one (on which I'm building an application) was spotty at best. Most recently they had a major systemic failure and my web site was (once again) unavailable most of the time and flaky when it was available. All I really wanted was the thing to work as well as it did on my localhost, but was constantly being told the problem was at my end.

Switched to WinHost because they highlighted the ASP.NET/SQL Server capability. Works very well. Took me all of an afternoon to move everything over but once I had, everything works better than I had hoped. Nice work.

📅 Jan 21, 2014

spamsmasher@gmail.com (spamsmasher@g...) / synthdog.com

😁 WinHost is excellent
WinHost has features like access to SQL Server from directly inside SQL Server Management Studio that make it the best.
And the pleasant surprise is their support. Their knowledable staff like Tabitha are on top of all details of the system, and they can quickly get you through all kinds of problems.
No headaches.

📅 Dec 16, 2013

Gfuchs (napim@n...) / napimresources.org

😁 Winhost is a full service web host provider with unparalleled and expert [...]
I currently have two websites hosted on WinHost. Being a developer timely, expert technical support is critical and WinHost gets very high marks in all areas.

📅 Nov 13, 2013

0016235 (vmrocha@g...) / noceu.com

😁 I had a great experience with WinHost!
I had a great experience during my hosting time at WinHost. The only reason that I left was for business reasons.

📅 Oct 31, 2013

Jacqui Ramirez (jacqui@s...) / sarwc.com

😁 Amazing and Patient Customer Support
After banging my head against several brick walls I realized that the best help was probably right at my fingertips. I created a support ticket that barely outlined my many issues and was quickly informed of the steps to take. I faltered along the way, creating more problems for myself and them. However they were helpful and went out of their way to hold my hand through the process. Our site is up and running and I can say that it wasn't just me, it was US! Thank you Winhost Support!!

📅 Oct 31, 2013

Sheila Schneider (schneider.sheila@g...)

😁 Best price and great technical support
I found winhost's price to be the best for the features they offer, they were always willing to work with me for anything I needed whether they had the feature or not, and any issues or unfamiliarity I experienced they were available and knowledgeable and responded in a timely manner. I will not hesitate to return to using their service when I need a webhost again.

📅 Oct 29, 2013

0024488 (randyssullivan@c...) / mytestfoundation.com

😁 WinHost rocks!
I've used WinHost more than once to host a website. The ease of use, customer service, control panel are just a few things which really made using this hosting company a pleasure. For the basic features I needed, the price was right, and very intuitive control panel and other interfaces were perfect for a novice or experienced user. Reminders for continuation of service come in plenty of time before your renewal, and discontinuation of service is easy, with no high pressure sales pitch pleading for you not to go. I would highly recommend this hosting company to anyone looking for an easy solution for hosting their own site.

📅 Aug 12, 2013

aj@sarcasmic.net (aj@s...) / tostadasoft.com

😁 winhost.com - great prices and service
These guys have their stuff together. Great control panel, great support. My domains are just for my own asp.net experiments and toys, but winhost is quick to support all of the latest features.

📅 Jul 23, 2013

John Duplechain (digitaldagor@g...) / wklookup.com

😁 Great Hosting Company
Very pleased, very fast, great customer service. A+

Would highly recommend this to anyone looking for windows .net hosting.

📅 Jul 11, 2013

osky (goran.vukovic@o...)

😁 i liked that you actually provided a default domain so that i did not need to point our development domain to it. sql backup facility was a little bit difficult to figure out but in the end it is acceptable

📅 May 24, 2013

Marko (maremilojkovic@g...) / tackakom.com

😁 First and only windows host I would choose.
Price/quality ratio for this kind of service is perfect. I had some problems, but they were clearly explained in the FAQ section, except for one problem, but I got blitzzlike response for solution at some of their social pages.

If I need windows hosting in the future, I will choose winhost again.

📅 May 23, 2013

Nick (mapleafman15@g...) / barronick.com

😁 Easy to use, works well
Definitely recommend. Was simple to set up an FTP connection from visual studio using .NET MVC 4 and push updates to the site in seconds. Didn't have to do much configuration on my end, and the site came out looking like it should every time.

📅 May 15, 2013

-anonymous- (-no email-)

😁 biggest plus is the performance and reliability, rock solid.

feature set is better than most. I miss awstats though. smarterstats is 'ok'

biggest downside is that you can really only host 1 top level domain per account, but this ensures top notch reliability on a shared server.

the best .net budget host I have tried

📅 May 14, 2013

roberto (roberto@r...) / roberonline.com

😁 Excellent Support
I tried WinHost after I hosted with other Windows providers in the past. As I was migrating my website, I had a couple problems and the support team came back to me in less than an hour.

The support team knows about Windows Servers and ASP so they could identify the problem quickly and even pointed me on the right direction through some links. Not automatic answers (they even sign the tickets with their names). In my experience, it is not easy to find good Windows hosting providers with a support team that knows Windows and ASP environments well enough.

So far WinHost is willing to help and advise you on how to handle a code issue. If you are looking for a hosting company with good support, WinHost may be a good choice!

📅 Apr 13, 2013

neo (mikecolbourne@h...) / wingventory.com

😠 Unacceptable experience
Do not use this company. I used them for about 4 months until I decided to switch. I had to pay extra for another database which I agreed to thinking I could set up a Stage Environment for my application. They do not support subdomains even though they will tell you different. Just to setup stage it took me > 10 hours and it was still unstable. My clients have been complaining that they haven't received email notifications.. I tested some mail code and sure enough, randomly a lot of them would never be received. No help from support on this.

🗨 I'm sorry you are experiencing problems with our email service and subdomain function. If your account is still active, please contact our Support department and we will be very happy to help you with both.
✍️ Customer Support (Calvin W - , 📅 Apr 18, 2013).

📅 Apr 9, 2013

NoCostBibles.com | tyrant@t...

😠 WORST EVER!
The hosting is decent, the control panel is a JOKE.
You cannot remove services or plans after you have say more than 1 domain or site in your account.

In my case I had 1 site that was paid up for a year, still have 6 months left of it, I didn't want another site and didn't renew it so in retaliation they limited my 1 year prepaid account and unless I paid for the other site I would have to "calm down" and get over it basically.

If you are hosting 1 site then they are probably ok, but if you host several sites, they will abuse you should you not want to keep all of them and there is no option to remove them.

Dealing with customer service is fun fun, they treat you like dirt because they know you aren't going to be paying into them anymore. They won't even half read the tickets you submit and it makes you have to send WAY more emails than needed to make them have a clue as to what is going on.

BEWARE!

🗨 I’m really sorry you ran into problems with account management in our control panel. I reviewed your support history, and you're right, we could have handled it better.

If we steered you wrong or didn’t fully explain something along the way, I’m really sorry about that. Our goal is to be open, honest and reasonable any time we interact with our customers.
✍️ Customer Support (Calvin W - , 📅 Apr 18, 2013).

📅 Mar 27, 2013

Bill Finch (bill.finch@c...) / review-your-site.com

😁 Great Hosting Service for Windows
WinHost provided an excellent Windows hosting service. I looked at several other companies who either didn't have the space or the support to allow me to install my Kentico development sites and databases.

I was able to get them up quickly and the control panel worked very well.

Their support assisted me in record time with a few issues I had working with their system in the beginning and I had no other problems afterward.

📅 Jul 31, 2012

Mark (alforno@g...) / timetrackturbo.com

😃 Great web hosting service
I've been using winhost for various projects over the past 3 years and I'm very pleased with their service.

The reason I didn't score them a perfect 10 is that emails sent through winhost sometimes take several minutes to send and on rare occasion hours. This is sometimes an issue as my site verifies new account emails through and email verification process.

One other thing that seems missing (or maybe I haven't discovered how yet) is the ability to have automatic backups of my database.

📅 Jul 1, 2012

-anonymous- (peter@s...) / sibafamtech.com

😁 Excellent
Similar another post, I write database driven sites using MS Access and MS SQL as data storage. Some hosting companies seem to have a problem with Access, others charge SQL by the MB (seems to be normal business practice). There is really no way to use Access in medium trust environments especially when it is not changeable. Same with File I/O in the same medium trust scenario. Winhost provides an extreme flexible environment for a fair price. I have several domains running and never experienced any problems. Setup was a breeze.
At first I was skeptical about the support, but in turned out to be a pleasant surprise in terms of turn a round time. What I experienced from some other popular hosting companies in the trouble shooting department was almost pathetic.
Keep up the good service...

📅 Sep 18, 2011

pderenzo (pasquale@p...) / pderenzo.net

😠 Piss poor Customer Support
I havent been able to get onto my site for over two months because their system doesn't recognize my user name and/or password. Customer support with WinHost is non-existant. Over a month ago I went through their standard correction process "if you lost your password give us your email address and we will send you an email (if the email is in their database). Well long story short I still haven't got any emails from this Hosting Site. So! my email address isn't in the system either. (God I am thankful I printed out all the site information when I first signed up with these jokers.) I DO NOT RECOMMEND THIS HOSTING SITE. I RATED EVERYTHING ONE BECAUSE I HAVE NON OF THESE SERVICES SINCE I CAN'T EVEN GET ON MY SITE WHICH IS PAID FOR ANNUALLY. BEFORE I TRANSFER ALL OF MY HOSTING TO A SINGLE HOSTING COMPANY, I HAVE LEARNED A LESSON WHICH I RECOMMEND TO ALL. MAKE SURE THEY HAVE A REAL PERSON YOU CAN TALK TO ABOUT THESE ISSUES THAT JUST EAT UP YOUR MONEY AND TIME.

WinHost.com = [read more...]

🗨 It is not unusual for a customer to lose his/her control panel login information, which is what happened here. When this happens customers can use our "lost username" tool and the username will be sent to the primary email address we have file, which this customer did. The problem this customer had was that the primary email address we have on file IS DIFFERENT than the email address he was contacting us from, which is why he didn't receive his login information. In other words, the customer was checking the wrong email address.

On 9/18 (the date this review was written), this customer emailed us, but instead of fully explaining his issue, the customer chose to immediately insult our staff with vulgarities. On 9/18/11, we resent all login information, again to the primary email address we have on file. This customer finally checked the correct email address and according to our log files logged into the control panel that very same day (9/18/11). It is the customer's [read more...]
✍️ Customer Support (Calvin W - , 📅 Oct 14, 2011).

📅 Jul 13, 2011

Ernie Thomason (et@o...) / orangeorapple.com

😁 Very satisfied
I recently switched from another popular Windows hosting provider. My main reason for switching was cost. I was paying quite a bit for a lot of extra disc space and the SQL server addon. Here with the Ultimate plan, I get more for a lot less. Performance seems a little better here on Winhost, which is great. Their control panel is clean and easy to use. They keep their email client (SmarterMail) up-to-date. I set up an account easily, moved my SQL server database over with no problems and have been very happy so far. I haven't had to ask any support questions, so I can't comment on that, but I've used their knowledge base a few times and found my answer quickly. Summary: I definitely recommend Winhost.

📅 Jul 13, 2011

Joe Sweeney (joe@a...) / astutedata.com

😁 The Most Professional for Windows Hosting
Prior to hosting with WinHost I had been with another hosting company for almost 10 years. About two years ago I built an ASP.Net AJAX site and began to have no end of trouble with it. I am an experienced programmer with 15 years experience writing database-drive web sites on a Windows platform. Every time I complained about a problem, the other company would reply that they could not find the problem and that any code I wrote was my responsibility. My own research into the problems indicated a server issue, but they would not acknowledge it.

I spent a few weeks researching other hosting companies, one of which was WinHost. I submitted an actual problem I was having with the other company as a hypothetical, and asked what their response would be. They graciously replied, and provided the answer I knew was the correct one.

I immediately switched all of my business web sites over to WinHost, and have been extremely pleased with the performance of my web sites. Additionally, their [read more...]

📅 May 10, 2011

Rob (rehret@l...) / sfvictoriana.biz

😁 Excellent hosting
What's with all the whiners posting bad reviews? I have nothing but good things to say about their service. Performance is good, ease of use, control panel, KB, are all excellent. Their control panel is a joy to use; well laid out and organized. I was able to sign up, upload my site, and publish a SQL server db in an incredibly short amount of time. They have step by step instructions in their KB, which are very easy to follow. The features are superb and you get them for a pittance; $100 per year. No chance I would return to GoDaddy. Thanks guys, keep up the good work

📅 Mar 27, 2011

Matthew Lamb (matt@c...) / codebaseltd.com

😁 Have try several host over the years - WinHost = the best so far.
I have hosted with discountasp.net, godaddy and host4life. Winhost are by far the best of these, excellent support, I have had 2-3 issues too query which where answered quickly. I have been moving all my domain/sites to winhost over the last year. I now have 7-8 accounts/domains with them, I feel that for 4.95 per month they provide an excellent service. Very happy cusustomer thus far, keep up the good work Winhost, don't muck it up like the others.

📅 Mar 13, 2011

Brian Zimmerman | brian_zimmerman@c...

😁 I have been with WinHost for seven months. I have not had 1 negative issue. I have not ever opened a support ticket or talked to the help desk, because everything works as it is suppose to. The Control Panel is designed very well and meets all my needs. I love the way they set up SQLServer. When accessing my SQLServer DBs from other hosts it would take forever because they would include all DBs from all other hosters. My DBs from WinHost come up very quickly. I have never noticed a down time. I've never had any issues with billing. I understand scoring all 10's sounds suspicious, but I have not had one problem with WinHost. How else can I score?

I can't say that from my other host. I am in the process of transfering everything to WinHost.

Also, I believe the prices are very competetive. The SSL price is very reasonable.

📅 Mar 12, 2011

eCoder (ecoderie@g...) / eschoolireland.com

😁 Well i don't know what is wrong with you guys, i've been using winHost for about last 2 years and never had any major problem. Never noticed any downtime and whenever i've opened a ticket for support they've answered within a few hours. I have 3 websites hosted with them so far: www.smartitguys.net, www.iWasla.com, www.eSchoolIreland.com.

Its horrible people making issues of small things, i've been reading comments here for different companies and i don't know whether to trust them, even good companies have bad reviews or may be its just competitors. Don't know but these guys are good at what they do.

And for this guys here who complains about cancelling the service, i had a website with them, www.onlinetakeaway.ie that i cancelled due to project cancelled and the site was closed straight away and i was never billed for it later on. I don't know what this guy have been doing...

📅 Mar 5, 2011

Robert Donnell (treborllennod@g...) / p5m.co

😠 These guys are harder to cancel than AOL! The ignore cancel requests, and just keep on billing your credit card.

This process takes forever... suggest someone else.

Very HAPPY with www.VPS.NET

🗨 In our control panel there is a section where customers can cancel their hosting account. It is very simple and straightforward to use.

This customer choose to email us instead, which we will accept after verification. This customer sent in ONE cancellation email. When we received his email, we replied back to verify him as the account owner and the account was cancelled on the same day.
✍️ Customer Support (Calvin W - , 📅 Apr 5, 2011).

📅 Dec 23, 2010

jonathan (jayden@w...)

😠 Up until recently, I would say the service has been acceptable. We are a web design hosting company and while many of the above posts were true about minimal customer support arfe true, we had the professional staff here to figure out the maze of their systems. Tonight however, they have lost a customer. Their servers went offline almost three hours ago. Understandably things happen. But what is totally unacceptable is the total lack of communication capability with tech support. SHort of an online ticket submission, there is nothing. Worse, they don't answer the freaking tickets. For three hours our phones have been rining off the hook from angry customers whose sites are offline. And for three hours we haven;t been able to provide an answer to either the problem or the time when they will be back online. We have submitted three tickets. None of which has been answered. They have made us look like total idiots in front of our customers. They have no care or concern [read more...]

🗨 It is difficult to specifically discuss this particular customer’s comments because when I search for his email address in our system and our helpdes, I am unable to locate him in. Also, this customer fails to provide his full name and the domain name that was hosted at WinHost.

This customer posted on 12/23/10 stating that we had an outage that lasted three hours. However, when I look at our logs we never had an outage that last three hours on or around 12/23/10. We did have two incidents on two separate servers on 12/22/10, however each of those incidents last only 15 minutes so for this gentleman to say he was down 3 hours is a bit of an exaggeration. Furthermore, any type of outage and maintenance is always communicated in the Outage and Maintenance section of the WinHost Community Forum (forum.winhost.com).

This customer goes on to complain that he wasn’t responded to in an appropriate amount of time. Because I cannot look him up, it is difficult for me to verify [read more...]
✍️ Customer Support (Calvin W - , 📅 Feb 1, 2011).

📅 Dec 22, 2010

C Chan (-no email-)

😃 I just started with Winhost and I have to say for the money, it's pretty good.

FEATURES - Somewhat minimal. Example: there is no MySQL backup feature.
SUPPORT - It's actually not bad. They respond fairly promptly (under 12-16 hours) and they seem knowledgeable, although they assume you are as well, so they are not going to give an over abundance of details. Which I think is fine unless you are a complete newbie. They also appear to look at the forums frequently as well.

SIGNUP - Fast and smooth. Had no problems signing up and getting set up with everything I needed (FTP, Login, etc.)

I can't address the billing or refund issues other people have as I'm pretty happy with what I've seen so far and don't intend to cancel. I don't have a full application up as well so I also can't comment on performance as well. In summary, I think what they offer is pretty good compared to the price. I've used godaddy in the past and never had problems with them, but they cost much more. I [read more...]

📅 Nov 12, 2010

Andreas Batsis (batcic@y...)

😞 It has been impossible to find anyone from the support team to for direct contact. Email responses are neither helpful nor immediate. Last but not least, the hosting service is awful and each page of my site takes more than a minute to load. I am totally disappointed!

🗨 After looking up this gentleman's account, I see that he sent in ONE support ticket on 11/11/2010 5:23 AM (PST). We responded at 11/11/2010 8:20 AM (PST). This customer was essentially having FTP problems. However, the issue here was that this customer's FTP address was NOT resolving to our servers IP address. Depending on when this customer updated his DNS information, he may have needed to allow 24 hours for DNS propagation to be completed. We also informed this customer that he should use the secondary FTP address (we provide a secondary FTP address to all customers) to connect to our server and upload his site. We have never heard back from this customer.

As for the latency that this customer is experiencing, this customer has NEVER emailed us about any latency issues so this is the first we have heard about this. Hosting customers must understand there are a variety of reasons why a web site could be running slow, some that may have nothing to do with the web host. [read more...]
✍️ Customer Support (Calvin W - , 📅 Jan 28, 2011).

📅 Oct 19, 2010

Candice (candicelutze@g...) / humanenergy.net.au

😠 Winhost may be the best in terms of offering the lowest prices for DNN Hosting solutions, however as the saying goes, "You get what you pay for" and this could not be more true with Winhost's price and services.

The price they charge truly reflects the service they offer too! I had purchased the Winhost hosting package almost a month ago and have not been able to host my site up till now. Every time you contact their tech support (which very inconveniently is only via email and no phone) they sent me replies stating "DNN Installation support is not covered in the scope of support services offered by Winhost, hence the solution is to write a message in the forum". What displays even more lack of professionalism is they ask me for the URL when they already have my account details in their systems!!? One gets the feeling that the support centre is an outsourced call centre that does not have access to client information, therefore all the unwanted questions.

What is truly [read more...]

🗨 This customer wanted to use DNN with our hosting services. We have many customers that are successfully using DNN with our hosting services. However, this particular customer is asking us to install it for her. We replied back to her that, as per company policy, it is the customer's responsibility to install any third party applications on their hosting account (DNN is a third party application). We do have a WinHost Knowledge Base article that provides step by step instructions on how to install DNN on to a WinHost account. This was provided to her.

Essentially, this customer wants support for a third party application (i.e. DNN). We do not offer technical, programming or debugging support for third-party products, which includes DNN. We can assist in determining whether a system/service related issue may be causing a problem with DNN, which is why we asked her for the specific URL to see if we can replicate the problem (we have her information but we didn't have the [read more...]
✍️ Customer Support (Calvin W - , 📅 Jan 28, 2011).

📅 Sep 17, 2010

John Kilgo (john.kilgo@d...) / dotnetjohn.com

😃 Winhost hosts three domains of mine and I am very pleased with their services, especially for the price. I want to comment on the negative reviews I've read on this site.
Tech Support: I've had to use Tech Support only 3 or 4 times and the response was quick (within an hour) and the rep was knowledgeable able to address my issue.
Services provided: Anyone who signs up for any kind of service without even reading the clearly stated terms and conditions should blame himself, not the service provider.
Auto renewal: My site has been up since November, 1992 and Winhost is my third hosting company (the other two are large and well known). All have auto-renewed the charge to my credit card each billing period. Providers can't afford to do anything else. Do you really expect a provider charging you $4.95 a month to send you a monthly statement hoping that you'll pay it sometime in the future? Auto-renewing via credit card is neither deceptive nor at all unusual. You need to learn [read more...]

📅 Aug 23, 2010

Luke Eason (leason2@H...) / lukeeason.com

😠 I signed up for the $4.95 plan along with registering a new domain. I prepaid for the whole year. $69 bucks total. I never received an welcome email with the access settings (ie FTP, email, etc) or any communication at all for that matter. I cannot sign in to the control panel. I've tried posting to the forum, but I get "you are not authorized to do that". I've tried the "FOrgot your username and password" link about 20 times with no success. The only message replies "If there is an account associated with this account, you will receive an email"....I've sent numerous emails to the 'sales@winhosts.com' with NO RESPONSE whatsoever!
STAY AWAY.

🗨 When a customer signs up for our hosting services, their welcome email is automatically sent to the email address we have on file within minutes after signup.

Furthermore, we did receive and reply to every one of this customer's email. He sent it 7 emails and we replied to every single one of them.

On 8/23/2010 1:08 PM (PST), this customer finally replied to one of our many responses with the following:

Thank you!
I accessed my Control Panel successfully.
I appreciate it greatly.
Luke
✍️ Customer Support (Calvin W - , 📅 Aug 30, 2010).

📅 Jul 8, 2010

winhost-sucks (sanowar@h...)

😠 Check out their REFUND policy --- we have a 3.5gb MS SQL Server -- which is too large for this company. Paid 12 months in advance for the service only to find out they do not support large db storage. Then to top it off they do not refund money. We started the service on 06/22/2010 and closed it on 07/07/2010 and they will not refund the money. Well we will take it up with American Express.

Total waste of time. By the way they do not have online support or phone support. Only way to get in touch with technical support is via trouble tickets.

STAY AWAY FROM THIS WinHost.com --- total losers.

🗨 This customer was unhappy about the SQL space that we provide. The SQL space that we provide is listed on our site (it's not a secret). Because we choose not to oversell our servers, we do not offer the SQL space that this customer wants, but yet he still signed up. Why he still choose to sign up for our services when the specs that we list on our site clearly do not satisfy his requirements is an unknown.

In addition, we state in our T&C's that because we offer a monthy billing option (this is very rare, as most providers want you to sign up for multiple years in order to get the advertised low price) that we do not offer refunds. This customer still made the decision to sign up for a year, assuming that he could do whatever he wanted w/ our services. For him to have made this assumption is WRONG!

Lastly, WE DID IN FACT REFUND THIS CUSTOMER.
✍️ Customer Support (Calvin W - , 📅 Aug 21, 2010).

📅 Jun 26, 2010

Antony Pereira (popa_lana@h...)

😠 I hosted with winhost too and found out that they advertised unlimited domains when they meant a single domain with multiple domain pointers. Their responses were unsatisfactory and it seems from this post their rebuttals are the same - 'I dont know' ... which ticket I was talking about but they say they respond within 2 hours - they did not.

🗨 Customers can host multiple domains/websites within one hosting plan if you want. We offer Unlimited Domain Pointers so you can add as many domains as you want for your Site through your customer control panel, and you have full control to programmatically redirect your additional domains to whatever subdirectory you want. You can set the subdirectory as its own Application Starting Point using the Application Starting Point in your control panel.

We have hundreds of cusotmers that are successfully hosting multiple domains/web sites within one hosting plan.

However, there are some disadvantages to hosting websites in this manner. All your domains are in one shared application pool, your don't get separate stats for each domain, you only get email alias service for the domain pointers, and you don't get the full set of tools for each domain.

Alternatively, if you want the full scope of all the tools and isolation for each domain (i.e. email services for each domain name, [read more...]
✍️ Customer Support (Calvin W - , 📅 Aug 20, 2010).

📅 May 24, 2010

dan teshome (dan@g...)

😠 My name is Dan Teshome. I was hosting at winhost.

I have cancelled my web hosting with the company because the service provided was BY FAR, THE ABSOLUTE WORST SERVICE I HAVE EVER HAD!

THEIR EMAIL SERVER MIGHT AS WELL BE CALLED SPAM-SERVER! DISGUSTING!

I AM SURPRISED THAT THEY AFRE IN BUSINESS.

Thank you for nothing!

🗨 I'm not sure what the spam issue was because the customer never explained it. There is no ticket about any spam issue in our helpdesk. With SmarterMail there are many features to control spam. Greylisting is available. You can also control the severity of the spam filtering. So if you want to filter spam with the highest level, the cusotmer is in full control. The tradeoff is that if you increase the level of spam filtering, then it is possible that legitimate emails will be filtered. This is the same as with any spam filtering system. Rather than posting complaints on other sites, we would recommend people to first contact our tech support and describe your issues. There just may be a solution for it.
✍️ Customer Support (Calvin W - , 📅 Jun 7, 2010).

📅 Apr 29, 2010

mjsw (mjsw@o...) / can't say

😁 Winhost is a solid company. You get 200% of what you should expect for $4.95 per month. This includes unlimited number of sites, one ms sql 2008 database, php support, asp .net support up to 3.5, silverlight and tens of other microsoft technologies. Big advantage is also the forum where you can ask questions not necesairly related to hosting (like programming issues etc.) and where you get fast answers from their staff. In fact, I can't think of anything bad about this company...

📅 Apr 22, 2010

neil (neil@v...)

😁 I can't say enough good things about WinHost. Seriously.

I pay $10 a month and can access 5 SQL Server 2008 databases, and multiple ASP.NET websites. I have my own app pool. I can test MVC, Silverlight, and other applications. I can connect directly to my SQL Server database with SSMS2008. I can admin my site with IIS7 Services manager from my desktop. I can publish directly to my website from within Visual Studio 2008 and 2010. $10 a month is what I pay for a static IP from the cable company.

Someone else is whining because they got billed the next month for $4.95? What kind of website would you be hosting that you'd want it to expire at the end of the month? Of course you'd want them to auto renew each month until you cancel! WinHost Rocks.

📅 Apr 20, 2010

-anonymous- (-no email-)

😉 WinHost is using Graylisting which is a show stopper for me, I wasn't familiar with this feature at first but then I found out that it's an AntiSpam feature which work very well except it delays your emails between 30-90 minutes. Graylisting essentially blocks all email messages and sends an error message to the sending server, is the sending server re-tries to send the message to you, only then your email is delivered to you. This process works very well against spam but, I need my emails delivered to me quickly 30-90 minutes is simply unacceptable.

🗨 Yes, greylisting is an anti-spam method and a very effective one at that. Our tests show a decrease in spam of 80% to 90% when greylisting is implemented, but it can cause delivery delays. Those delays will vary, depending on the sending server, but are typically no more than a few minutes. I'm not sure why this customer was experiencing delays of 30 to 90 minutes. Because this customer posted anonymously I cannot look up his/her hosting account or past tickets. I'm wonder if this customer was also using another spam control method on his/her computer that also added to the delay.

In any event, our customers can TURN OFF Greylisting if they want. We have an article in our knowledge base that provides instructions on how to turn it off.
✍️ Customer Support (Calvin W - , 📅 Aug 20, 2010).

📅 Dec 22, 2009

Alex (olliebeardog@g...) / directext.org

😞 DO NOT HOST YOUR WEBSITE AT WinHost. WinHost does not care about customer satisfaction.
You can pay for hosting for as short as one month. They will automatically renew your account so that you are billed. This is stated in the fine print when you sign up, so read it carefully.
You receive NO REMINDER, NO EMAIL, NO RECEIPT, or any confirmation that you are continuing to make payments. Surprise, it shows up on your credit card statement. Any quality web hosting company wouldn’t be deceptive with their customers.
When I asked WinHost to reimburse me for the second month’s payment because I wanted to cancel my account and had no intention of renewing, they wouldn’t budge. It was a clear mistake, I had not even used the hosting account, yet they wouldn’t refund a measiliy $4.95.
Do yourself a favor and give your business to a quality web hosting company. Try www.gatorhost.com or www.godaddy.com

🗨 It is very common for hosting companies to auto-renew hosting accounts on the behalf of customers. As a courtesy, we auto-renew all hosting accounts. This is done in order to avoid web site downtime in the event that a customer forgets to renew his/her hosting account. Many of our customers are hosting businesses and/or applications that if they went offline due to nonpayment, we could be essentially be turning off their business. This is another reason why we auto-renew.

Furthermore, because of the low price of $4.95/mo and because we offer a month to month payment option, which is very rary in the hosting industry, we do not provide refunds (this is stated in our terms and conditions, that this customer choose not to read). Please note, most hosting companies that offer sub-$5 dollar hosting, want the customer to agree to a multi-annual agreement. We do not.

Also, our customers can cancel their hosting accounts via their customer control panel, whenever they desire.
✍️ Customer Support (Calvin W - , 📅 Aug 20, 2010).

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