WebhostingPad Review 2025. Is webhostingpad.com good web hosting in United States?

96 user reviews; 8 support responses; 8 testimonials; 12 products, 1 promotion, 6 social accounts, Semrush #1091920; 📆 listed 2007 (#6217)

👪 Most Recent Customer Reviews

📅 Jan 20, 2023

-anonymous- (-no email-)

😞 They just turned off my website. They recommended to me buy additional services with antiviruses When I asked what happened. Not user a friendly company. Don't recommend.

📅 Nov 15, 2020

-anonymous- (-hidden-)

😠 Webhostingpad tries to force their customers into more expensive hosting plans other wise they will shut down your account.
If you value your business and time, look else where for a hosting provider.

📅 Nov 15, 2020

-anonymous- (gregconway@g...)

😠 This company does not honor their service agreements.
They have routinely taken down my website for no legitimate reason, they have than tried to up sell me into more expensive hosting in order to put my website back online. They than told me they could only restore my website if I limited my traffic the the USA only.... What a joke!!
Avoid this company!

MORE REVIEWS

📄 Editorial Review

(3*) 🔧 Services: Web HostingDomain Registration
⇔ Redirected from webhostingpad.in
Founded in 2005, WebHostingPad is a U.S.-based hosting provider that targets individuals, small businesses, and entry-level website owners seeking affordable and straightforward hosting solutions. The company highlights its numerous industry awards earned over the years and promotes itself as a provider that balances low prices with a reasonable feature set.

The company’s hosting portfolio is relatively modest compared to larger competitors but still covers the essentials. Customers can choose between shared hosting, WordPress hosting, and VPS hosting (delivered through their sister brand, VPS Depot). They also offer domain registration and a selection of site-building and e-commerce tools. However, WebHostingPad does not provide dedicated servers, reseller hosting, or cloud solutions, which may limit scalability for advanced users or larger businesses.

A key selling point is the inclusion of several free features across plans, such as a domain name (first year), unlimited professional email accounts, SSL certificates, SSD database storage, site migration, and malware scanning with quarantine. Their hosting packages are also equipped with tools like the Weebly site builder, Softaculous one-click installer, and built-in e-commerce storefront integrations. These features make it appealing to beginners who want an easy way to get started.

For experienced users, the offerings may feel somewhat limited. While shared and WordPress hosting plans include basic developer tools like Perl, Python, Ruby on Rails, and cron jobs, there’s less variety in higher-tier services compared to major competitors such as HostGator or Bluehost. Still, for users looking for a budget-oriented host with simple setup tools, WebHostingPad positions itself as a practical choice.

💰 Price & Cost

WebHostingPad’s pricing is highly competitive, particularly for long-term contracts. Shared hosting plans start at $1.99 per month, but this rate only applies to a 4- or 5-year billing cycle. Customers opting for a standard 1-year plan will pay around $3.99 per month, which brings it closer in line with competitors’ entry-level plans.

WordPress hosting starts at $2.99 per month, while VPS hosting through VPS Depot begins at $19.95 per month. Each plan includes free SSL, unlimited email, and a domain for the first year.

They offer the industry-standard 30-day money-back guarantee, which allows new customers to test the service risk-free. However, as with many hosts, renewal rates can be significantly higher than the initial promotional pricing, so long-term customers should factor that into their decision.

🏢 Data Center

WebHostingPad operates from Illinois, USA, with its primary infrastructure located there. While details about its hardware and redundancy are not extensively advertised, the company does emphasize 24/7 network monitoring for its VPS customers and maintains a stable infrastructure suitable for small to medium-sized websites.

Unlike some competitors, WebHostingPad does not operate multiple global data centers, so businesses targeting international audiences may not benefit from localized hosting speeds.

✍️ Customer Support

WebHostingPad provides several channels for support, including phone, live chat, and email. Customers also have access to a Client Area for managing accounts, as well as a Help Center, tutorials, knowledge base, and learning resources.

Despite the availability of these options, there are frequent customer complaints about the quality and responsiveness of support, particularly regarding resolution times and live chat experiences. While they maintain a support system with multiple layers of self-help tools, the reported inconsistency in direct assistance is a recurring issue noted by users.

🔨 Control Panel

The company offers the industry-standard cPanel for hosting management, which allows users to control domains, email accounts, databases, files, and security settings from a familiar interface. For beginners, this provides a straightforward management environment, and for advanced users, it retains all the customization flexibility typical of cPanel-based hosts.

🎯 Conclusion

WebHostingPad presents itself as a budget-friendly hosting provider that focuses on affordable, feature-rich plans for individuals and small businesses. Its low entry pricing, inclusion of free SSL, domain name, unlimited email, malware scanning, and easy-to-use site builders make it a practical choice for beginners and those seeking straightforward website hosting.

However, there are several considerations: the lowest prices require multi-year commitments, support quality can be inconsistent, and the lack of dedicated, reseller, or cloud hosting options makes it less appealing for customers who expect to scale significantly or need enterprise-grade solutions. Additionally, their 99% uptime guarantee is slightly below the more common 99.9% standard, which may concern users running mission-critical websites.

For those seeking a basic, affordable hosting platform with enough features to start and grow a small website, WebHostingPad offers reasonable value. Those needing enterprise-level performance, international infrastructure, or premium support may want to explore larger competitors with more robust networks and guarantees.

WebHostingPad has remained relatively static in its offerings, with few new features or innovations introduced over recent years. While the company maintains the same pricing structure it has used for over five years, it no longer provides standalone email hosting, which limits its appeal for businesses seeking a more complete hosting package.

Although the website builder is promoted as a separate product, it is essentially part of the standard shared hosting plans rather than a unique offering. This can feel misleading for potential customers expecting differentiated plans.

🌏 Server locations:

Elk Grove Village Seoul Los Angeles
Datacenter locations for webhostingpad.com

📢 Special pages

Website research for WebhostingPad on July 20, 2025 by WebHostingTop

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Plans📤 WebhostingPad Website Products

🔧 Shared - 💻 Linux	Keep mouse over features!	💰Price	💿 Disk space	📶 Transfer	📆 Updated	🆓 Free domain / 🔌 Allowed
Power Plan	features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : CPanel 🔧 Category : Backup, Wordpress, Website Builder ✍️ Support Options : Email, Help Desk, Live Chat 🔌 Hosted domains : Unlimited 🆓 Free domains : 1 📌 Dedicated IPs : 0 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.9 % Start with unlimited SSD-powered space and bandwidth for one unbeatable introductory rate. Power Plan lets you host as many domains, databases and email accounts as you like, bundles a free first-year domain, SiteLock Lite malware guard, Let’s [...] 🔗 Plan URL : https://www.webhostingpad.com/hosting/	$1.99/mo. ($ 4.82 after first term)	unlimited	unmetered	Jul 2025	1 / unlimited
Power Plan Plus	features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : CPanel 🔧 Category : Backup, Wordpress ✍️ Support Options : Email, Help Desk, Live Chat 🔌 Hosted domains : Unlimited 🆓 Free domains : 1 📌 Dedicated IPs : 0 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.9 % Power Plan Plus turns up the dial with high-power servers, twice the memory allocation, any-size on-demand backups and an included advanced spam filter. Unlimited websites, storage, bandwidth and email remain, but you also gain priority support and [...] 🔗 Plan URL : https://www.webhostingpad.com/hosting/	$2.99/mo. ($ 6.99 after first term)	unlimited	unmetered	Jul 2025	1 / unlimited
WP Basic	features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : CPanel 🔧 Category : Backup, Wordpress ✍️ Support Options : Email, Help Desk, Live Chat 🔌 Hosted domains : Unlimited 🆓 Free domains : 1 📌 Dedicated IPs : 0 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.9 % WordPress Basic layers automatic core/theme/plugin updates, malware scans and premium backups onto the Power Plan Plus foundation while still offering unlimited storage, traffic and domains. Double memory, free Let’s Encrypt SSL and a one-click [...] 🔗 Plan URL : https://www.webhostingpad.com/wordpress/	$2.99/mo. ($ 5.99 after first term)	unlimited	unmetered	Jul 2025	1 / unlimited
Power Plan Mini	features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔧 Category : Wordpress, Website Builder ✍️ Support Options : Email, Help Desk, Live Chat 🔌 Hosted domains : 2 🆓 Free domains : 0 📌 Dedicated IPs : 0 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.9 % Designed for micro-sites or starter portfolios, Power Plan Mini hosts up to two fully functional domains on 10 GB of disk and 100 GB monthly traffic. You can create unlimited email addresses at your own domain, protect every URL with free Let’s [...] 🔗 Plan URL : https://www.webhostingpad.com/mini/	$3.00/mo.	10 GB	100 GB	Jul 2025	0 / 2
WP Pro	features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : CPanel 🔧 Category : Backup, Wordpress ✍️ Support Options : Email, Help Desk, Live Chat 🔌 Hosted domains : Unlimited 🆓 Free domains : 1 📌 Dedicated IPs : 0 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.9 % WordPress Pro boosts computing power 2×, swaps in a Trusted CA SSL certificate and hosts sites on servers specifically tuned for high-traffic WordPress workloads. Unlimited NVMe storage, bandwidth, emails and domains remain, while priority support [...] 🔗 Plan URL : https://www.webhostingpad.com/wordpress/	$3.99/mo. ($ 6.99 after first term)	unlimited	unmetered	Jul 2025	1 / unlimited
WP Premium	features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : CPanel 🔧 Category : Backup, Wordpress ✍️ Support Options : Email, Help Desk, Live Chat 🔌 Hosted domains : Unlimited 🆓 Free domains : 1 📌 Dedicated IPs : 0 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.9 % WordPress Premium unleashes 3× computing power and 4× memory for demanding multisites, magazine portals or heavy WooCommerce stores. Trusted CA SSL, unlimited everything, premium backups, malware removal and priority support ensure security and [...] 🔗 Plan URL : https://www.webhostingpad.com/wordpress/	$5.99/mo. ($ 7.99 after first term)	unlimited	unmetered	Jul 2025	1 / unlimited
🔧 VPS - 💻 Linux	Keep mouse over features!	💰Price	💿 Disk space	📶 Transfer	📆 Updated	🆓 Free domain / 🔌 Allowed
Gold	features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : CPanel, WHM 🔧 Category : Self Managed ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔌 Hosted domains : Unlimited 📌 Dedicated IPs : 2 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.9 % 80 GB disk, 250 GB data, 2 dedicated IPv4s, unlimited domains, reseller-capable WHM/cPanel stack, free SSL&firewall, full root, unlimited email, Softaculous apps and 24×7 monitoring. VPS Depot (WebHostingPad’s sister brand) hosts nodes on RAID-10 [...] 🔗 Plan URL : https://www.webhostingpad.com/vps/	$19.95/mo.	80 GB	250 GB	Jul 2025	/ unlimited
Platinum	features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : CPanel, WHM 🔧 Category : Self Managed ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔌 Hosted domains : Unlimited 📌 Dedicated IPs : 3 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.9 % 200 GB storage, 1.5 TB monthly traffic, 3 dedicated IPs, unlimited sites, free SSL, firewall and reseller features. Same RAID-10 architecture, full root, Softaculous catalogue and 30-day refund assurance as Gold but with larger resource pools for [...] 🔗 Plan URL : https://www.webhostingpad.com/vps/	$44.95/mo.	200 GB	1,500 GB	Jul 2025	/ unlimited
Managed	features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : CPanel, WHM 🔧 Category : Fully Managed ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 🔌 Hosted domains : Unlimited 📌 Dedicated IPs : 0 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.9 % Fully-managed server packs 300 GB disk, 3 TB data and hands-off administration—patching, monitoring and security hardening done by VPS Depot engineers—plus unlimited domains, free SSL, root if desired and reseller enablement. Ideal for agencies [...] 🔗 Plan URL : https://www.webhostingpad.com/vps/	$84.95/mo.	300 GB	3 TB	Jul 2025	/ unlimited
🔧 Domains	Keep mouse over features!	💰Price			📆 Updated
.com	features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : [In-house] 🔧 Category : DNS ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7 Price Transfer : $ 16.99 One-year .com registration includes free DNS management, WHOIS privacy option, domain lock and easy nameserver controls. A free first-year coupon (value up to $16.99) applies when bundled with hosting; thereafter renews at the standard $16.99/yr [...] 🔗 Plan URL : https://www.webhostingpad.com/domains/	$16.99/yr.			Jul 2025
🔧 SSL Certificates	Keep mouse over features!	💰Price			📆 Updated	🔐 Domains protected
RapidSSL	features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal ✍️ Support Options : Email, Help Desk, Live Chat 🔐 Domains protected : 1 Secure a single hostname with industry-standard RapidSSL DV: up to 256-bit encryption, SHA-2 signing, 99 % browser trust, $10 000 warranty and automated issuance that lands in minutes. WebHostingPad technicians install it for you at no charge and [...] 🔗 Plan URL : https://www.webhostingpad.com/ssl/	$24.95/yr.			Jul 2025	1
Wildcard SSL	features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal ✍️ Support Options : Email, Help Desk, Live Chat 🔐 Domains protected : Unlimited Blanket up to 100 sub-domains of one root name (e.g. .example.com) under the same RapidSSL Wildcard certificate—ideal for agencies, SaaS portals and multi-section stores that would otherwise juggle dozens of separate certs. You still enjoy 256-bit [...] 🔗 Plan URL* : https://www.webhostingpad.com/ssl/	$119.99/yr.			Jul 2025	all subdomains

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📊 Web stats

📂 Details for https://www.webhostingpad.com/
⚑ Targeting:	Australia, Canada, China, India, Mexico, United Kingdom, United States
📥 Website DNS:	MX::webhostingpad.com => 204.93.163.12 ( *Chicago* ) / Complete Web Reviews - completewebreviews.com ns1.webhostingpad.com => 89.116.51.27 ( *Phoenix* ) / SC Lithuanian Radio and TV Center - lrtc.lt ns2.webhostingpad.com => 69.65.24.125 ( *Arlington Heights* ) / GigeNET - gigenet.com
🔨 Server Software:	Apache
📌 Website IP:	204.93.163.12
📍 IP localization:	United States, Illinois, Chicago - see top providers in United States, Illinois
🔗 ISP Name, URL:	Complete Web Reviews, completewebreviews.com

✅ Customer testimonials

Until Webhostingpad, I didn’t know companies existed where someone could answer the phone after only a few rings, or respond right away when chatting. Thanks to their smaller size, they can be a lot more personal and helpful than other companies that have been around a long time but are much less personable. What a breath of fresh air from GoDaddy. Thanks Webhostingpad!

Jeremy S. ( jerrapp@y... ) /

Travis from support helped me buy a domain, set up a blog, create an email, and connect to my FTP client in only half an hour! He was pleasant and understanding the whole time. No wonder they're received awards for best support, it doesn't get much better than this.

Oh my gosh, two words: AFFILIATE PROGRAM. Webhostingpad has the BEST! It's just incredible. They offer the lowest-priced hosting package but the highest payout for referrals. Ever since I started promoting them I have gotten a lot more sales because people are really attracted to their low price, so it's a win-win situation. I don't know how Webhostingpad does it, people must really like their service and stay with it, but as far as I've seen they just have the best affiliate program around for budget/shared hosting companies.

I love being able to talk to a live person for support. Not to mention that so far my calls were picked up right away, no hold time. Everyone I've talked to is friendly and obviously cares about their customer's needs. I really love Webhostingpad because I feel my needs are cared about and taken care of. Thank you Webhostingpad and especially the support team.

Hello, back again. My site was published and you all are welcome to go and take a look at it. The reason I'm back is simply to update & complete my former testimonial! From the beginning I had good feelings about WebHostingPad . But NOW things are much different, I'm here to confirm and express my thanks and appreciation to my beloved web hosting company for their help and effort. For their patience, taking time to read my 200 SOS mails answer immediately ,and solve the problems by their own or explaining. They are the BEST. No one , I said none can beat WebHostingPad's FAST support and HELP which was beyond my imagination. Thanks to their support, care, help, suggestions , I finally managed to put up on line my first biggest mmorpg fansite web site. When it comes to PICKING a WEB HOST ,take in consideration their SUPPORT. Without good support nothing else matters. I wish you all best of luck and on top of that HAPPY NEW YEAR 2009

Salut and Hello from Paris. I'm new too. Awesome folks , great service for a very little price!Their support is one of the best supports I have ever seen. They are always there, with great suggestions and real HELP.
I had no down time problems, or slow page download! I I strongly suggest you give them a try since they really worth the TRUST.

Admin aionborder

Still new , but they are very good . Much better than my former one.

I'm using WebHostingPad since January.

I've made about 7 support tickets, and everytime I ask from help from the support team, they always answer me in about 20 minutes - It's the best support I've ever had!

The server is really fast and since January it has been 100% online.

I really recommend this server if you are looking for a great support.

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How much is 4 + 3 ?	Respond with 7

📋 WebhostingPad News / Press release

New Customer Reward Program Announced from WebHostingPad.com - WebHostingPad.com, a web hosting provider, recently announced a new customer rewards program. The program will allow users to accrue points from managing their accounts. The points will be redeemable for money towards new services or service renewal.
WebHostingPad.com is headquartered in Chicago, Illinois. They offer a range of web hosting products including domain name registration, VPS hosting and more. The new rewards program is called “Pad Points”.
.

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📣 WebhostingPad Social Networks

https://twitter.com/webhostingpadco
The official Twitter account for http://WebHostingPad.com
Account started from August, 2009, having already 2520 tweets with 2465 followers and 107 friends. Last activity on July 7, 2023.

https://www.facebook.com/WebHostingPad/
About: $1.99 a month for a 5 year package - that is an unbeatably low price!
WebHostingPad.com account is having many likes, talking about them several people. Last activity on Sep 29, 2019.

https://www.linkedin.com/company/webhostingpad-com/
WebHostingPad.com (established 2005) is a Privately Held entity having 5 followers on LinkedIn and 11-50 employees, industry Internet.

https://blog.webhostingpad.com/ Blog added on October, 2019, with total 3 articles, Language en-US. See recent blogs summary posts:

February 5, 2020 - Pros and Cons of Leading Hosting Solutions - Hosting sites has become a very lucrative business, especially now that a website is a crucial element in building and

January 23, 2020 - How to Create a Website in 5 Easy Steps - If you're thinking about creating a website for your business and you're not sure where to start, you're not alone.

January 15, 2020 - 10 Reasons to Backup your Website - You've heard it time and time again: Backup your website! Take backups...frequently! You never know when you're going to need

https://www.bbb.org/us/il/arlington-heights/profile/web-hosting/webhostingpadcom-0654-88274902

https://www.crunchbase.com/organization/webhostingpad-com

Reviews👪 WebhostingPad Customer Ratings

The quick stats of WebhostingPad profile shows a note average of 5.3 out of 10, counting 96 opinions. (few listed on the top of the page)
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How much is 4 + 3 ?	Respond with 7

(40 = 41.67%)
(5 = 5.21%)
(5 = 5.21%)
(3 = 3.13%)
(43 = 44.79%)

📅 Mar 25, 2020

-anonymous- (-hidden-)

😠 New servers (with no cpanel) mixed with old servers. Migration of hosted pages is a big piece of shit, somethings are not working.

WHP Sucks.

📅 Jun 10, 2019

-anonymous- (alfredo@a...) / alityfunding.com

😁 I'm very pleased with WHP services, had the account for 2 years and a previous account for more than 5 years, their attention to customer service it's been always at the top, if I have an issue with PHP file or a question on how to change a directory they help right away and in cases where it has to be escalated the answer is within hours the same day, what I like a lot is that they are always available on the phone, a real person to talk to not an email that takes days to be answered, as far as the servers, in my case never had an issue with downtime, would recommended 100%

📅 May 17, 2019

-anonymous- (mary@d...) / sognvalleyorchard.com

😃 Support has improved greatly over the years. Justin and Aaron worked for more than an hour to get a new email up and Ron followed up to ensure everything was working. They were knowledgable, professional and very helpful. This is one of the reasons I just renewed for another 5 years. Thanks!

📅 Oct 18, 2018

-anonymous- (-hidden-) / yoanacreates.com

😠 BUYER BEWARE!!!

WebHosingPad has UNFAIR and UNETHICAL policies!!!
These folks are CROOKS!
My hosting got auto-renewed. I cancelled it the next day. I called and spoke with a person. I logged in and cancelled online. I filled in all the "paperwork" request they needed. I exchanged another 3 emails with customer service and every time they would quote their crooked policy of NO REFUNDS and would refuse to connect me to a manager.
This is messed up!
This company is UNETHICAL and I would not recommend them!
STAY AWAY!
BUYER BEWARE!!!

🗨 This is the policy that was presented to you and which you agreed to prior to signing up with us: https://www.webhostingpad.com/terms/billing/

I was reviewing your ticket and it appears that you were indeed forwarded to our manager and conversed with them shortly before you were again forwarded to our highest up representative who personally responded to you, as per your request. We connected you to two managers in the process of your tickets. At no point did we refuse to connect you to a manager.

Additionally, we sent out multiple reminders about the charge up to 30 days prior. All of these notices included the amount, the services it was for, the date that it would be automatically withdrawn from the card, and detailed cancellation instructions if you did not want this service to be renewed. You had 30 days in which to contact us if you required help with cancelling, and 30 days to submit the cancellation request, which unfortunately you did not do.

Because of this, your [read more...]
✍️ Customer Service (, 📅 Apr 16, 2019).

📅 Oct 17, 2017

-hidden- (-hidden-) / projectashenfire.org

😠 Very bad customer service-repeating answers and not showing initiative. They [...]
Complaint against webhostingpad.com

Somehow a BBB complaint that I made is registered as a REVIEW, so I am not able to respond to the offending parties ridiculous claims.

It is clear they did not examine this case with diligence, determination, or
care.

Sometimes a tech will provide advice or fix the problem, it is not all bad.

1. After Webhostingpad.com answered my 'review', they did not stipulate
WHO is handling my review. Is it one of the people who I am complaining about?
Is it Someone higher in rank that can do internal affairs review
and be partial?

2. In the response to my review, my concerns were still not addressed.

3. I asked pointed questions to technicians and they repeat something they already
did (which did not work) and they are baffled why I am not happy with them.
Example:
My ticket:

Do not let phillip answer this. I mean it. He ignores everything,
fixes nothing, and kicks a dead horse.

(So what do they do, let him [read more...]

📅 Sep 11, 2013

-anonymous- (-no email-)

😉 Basically you get what you pay for, minimal basic service.
If something goes wrong, I get the impression the plan is just trial and error till you go away, seemingly repeating the same basic 'solutions' like your are too stupid to understand the first several times, while ignoring details you provide to make the problem clear. I had repeated email problems that take a lot of hassle to get fixed. I just don't have confidence in the reliability of the service

📅 Sep 11, 2012

Piyush (dipal1000@y...) / brijmohanagrawal.in

😃 Good Hosting with good support
I Really Surprised Reading some bad reviews against webhostingpad.com. i have been using their service for last 3 yrs. and i don't find n e prob. with them except their server down prob.

when i registered my domain+hosting a/c/ with them, i didn't have n e prob. with them But now i find there server is down many time in a week. server down time is ranging from 15 minutes to few hour(Exceptional case). i m continuously facing server down prob. since jan-2012.

what i find good about webhostingpad.com are

1.low price
2.fast reply
3. responsive online chat.
4. good technical support

what i found worst about webhostingpad.com

1. server down many times in a week. (server down time can be 15 Minutes to few hours.
2. They won't inform u reg. server down or scheduled maintenance.

my site is not getting high traffic so i can't say n e thing abt. what happens when u r site starts getting high traffic.

Over all I feel that webhostingpad.com is good hosting [read more...]

📅 Mar 31, 2011

Sheryl (skabats@c...)

😠 Run away from this provider as fast as you can!
Webhostingpad has applied charges to my credit card without my permission and REFUSES to remove them!! Trying to resolve them with staff has brought me to tears due to their rudeness. I have been told by someone named Jason, who sTs he is a Lead, that: If I could read this never would have happened. The charges stay.

I've been told that this company uses something called 'passive permission' as a cover to charge people's credit cards, and that if enough of us complain they will be forced to give all of us a refund. Well, how about it? Are their any others out there who feel as ripped off as this Grandma does? Let's stand together and get our money back.

Don't forget to tell all your friends to run as far away from this company as they can when looking for a web hosting site. There are lots out there that are cheaper, better, and customer focused!

📅 Mar 28, 2011

-anonymous- (grandimage@g...)

😠 webhostingpad will slam your card, do not give them visa info!!!
RIPPOFF!!
I did not renew. I did not give permission to charge my account without my knowledge.
You force me to renew against my permission.
You save my info, then STEAL with it later???

SHAME ON YOU!!!
REFUND WHAT YOU TOOK!!!!! NOW!!!

Hello,

Unfortunately, there would be no refund for this account since you did not cancel your service prior to the renew date. We sent out a 30 days renewal notice, if you did not want to renew your account, you would have to submit a cancellation form prior to the date to avoid getting charge. We can reactivate your account but we can not provide this account with a refund.

Please see our Billing Policy for more information regarding this matter.
http://www.webhostingpad.com/billing-policy.html

Kind regards,
Rachel
Webhostingpad.com

Ticket Details
===================
Ticket ID: WKD-104518
Department: Cancel - saves
Priority: High
Status: Open

Greg Lemcke to cancellation
show details 4:02 PM (3 hours ago)
On Mon, Mar [read more...]

📅 Mar 23, 2011

Thomas Paine (mayfieldlegal@g...) / sacramentojuvenilelaw.com

😁 No problems whatsoever and good customer service. A+ Price was very reasonable... much less that yahoo which I had before. It was very easy to transfer my domain there and the pre supplied software to launch a blog made it incredibly easy. I am very satisfied as an intermediate level user.

📅 Jan 21, 2011

William (-no email-)

😠 the only thing works is static html page.
no support at all.
database not working
email not accessible from mail client
and will not refund your domain registration fee $14.95

📅 Oct 31, 2010

Gumersindo Liston, Jr | gumerliston@h...

😠 They just kicked me out when my site started to get tons of traffic. they should have informed me before they kicked me out so that I could have transfered my site to a better host.

📅 Oct 22, 2010

Abhishek (abhi_kgp@y...) / hackourlives.com

😁 Webhostingpad is primarily a shared hosting company and I started like that. Now keep in mind that shared hosting is only good for small websites with visitors ranging in 100s or so. For 6-7 months it all worked fine and the website was up the 99% of times. But my website grew bigger and started to attract more than 2k users. At this point my account was suspended and I was given the choice to upgrade to VPS.

I did upgrade and though VPS is not their specialization, over all the experience has been good. The usually respond to the tickets within an hour or so. Their customer support doesn't appear to be very organized, but at the end of the day they get the job done. So, I would recommend Webhosting pad for folks who are in need of a cheap shared hosting option, but remember it is not meant for heavy traffic websites.

📅 Sep 22, 2010

Mike (-no email-)

😞 I think that out of every hosting company this is by far the absolute worst company when it comes to service, they have hardly any staff, and the ones that you can talk to are all "level 1" techs, i used the " " before and after cause i think the average rock has more brains for a tech than these guys, they have admins that are able to do their jobs, why they cant hire at least three to help with calls instead of having them all only use e-mail does not make sense.... their are only a few things that the stupid level one techs can do, they are not smart enough to look at a site to figure out DNS issues, e-mail issues, they have no education or common sense to google an issue they dont understand. Oh and they have a real big damn issue with the LACK of ability to listen. If a hosting company is going to hire people to act as a tech it is expected the techs should know about the !@#$% proccess/service/product they are being hired to support, I am so close to paying an extra 100 [read more...]

📅 Jun 29, 2010

Ramy Gobara (a6e6s1@g...) / iteshare.net

😠 ACCOUNT INFORMATION:
Hosting Plan: Unlimited Plan
Domain: iteshare.net
they are scamers they scam me
at the first they delete my home folder and ask for money to restore it
and when i say no after while they block my account at all and tell me you cant have a hosting account we will give you reseller for 50$ per month
they are really scamers

📅 Jun 24, 2010

Jimmy (rileks_santai@y...)

😁 Webhostingpad has affordable pricing.
Webhostingpad has faster customer service
I have hosted all my 5 sites at webhostingpad for more than 2 years. Till now i don't see any down times. if there is downtime, in 1x24 hours or in a matter of hours has been realized.

I very love webhostingpad.

Thanks webhostingpad

📅 Jun 12, 2010

Shawn (shawn056@d...) / homerecipestonight.net

😠 Webhostingpad.com is the worst web host scam in the world. Two years ago, I made the mistake of signing up for two years of hosting through Webhostingpad.com. Three months later, I cancelled my account (lost all of my money I paid for two years) and I went to a much better web host.

Then, I just discovered Webhostingpad.com illegally billed my credit card again for another two years without my permission! I emailed Webhostingpad.com about this, and they responded in their typical fashion- rude and ugly. I reported this fraud to my credit card company and had the charge removed. I have filed a complaint with the IC3 and the FBI. I also filed a report with the Secret Service, and am working on a report with the Attorney General and the Better Business Bureau.

📅 Jun 10, 2010

-anonymous- (-no email-)

😠 If only I could award zero stars, I would after the frustrating experience I've had with WebHostingPad. It was so highly rated when I purchased the service in 2009, if I'd known how things would turn out, I never would have done it.

I contacted them about transferring domain management for my business website about a week before it was set to expire. I followed all of the steps they gave me, confirmed my credit card and agreed to the charge. Apparently they did nothing. Unfortunately I didn't learn this until the domain expired, the grace period was through, and the website and email went down. First they told me they had no record of the request, then when I gave them the support ticket number, they said they'd refund me any fees since they hadn't done the transfer. (They also made a point of saying that it was my fault for not following up on the request.) Andrew Zahn, the support and billing manager there, was the one who didn't complete the initial request and refused to take [read more...]

📅 Jun 8, 2010

Ernesto (contacto@g...) / gendaireikiho.cl

😠 My account was suspended without warning on two occasions, the support is terrible not know how to help provide solutions for novices who do not respond to the problem. The delay in response is too long.
Not recommended for anything.

Spanish
Mi cuenta fue suspendida sin previo aviso en dos ocasiones, el soporte es pesimo no saben como ayudar, dan soluciones para novatos que no responden al problema. La demora en las respuestas es excesivamente larga.
No lo recomiendo para nada.

📅 Jun 3, 2010

ali (spanishboy00@y...)

😠 I have paid US $ 72.00 by western union to webhostingpad.com actually i am from outside the united states.

SURELY these guys are big cheaters they have received payment and not giving me hosting 1 week has passed but there is no response they reply me of my email after every one day and asked me such a silly questions like give us a 10 digit western union code again and again with different email addresses some like billing@webhostingpad.com, managers@webhostingpad.com and the very bad response is on LIVE CHAT 1 week has passed their billing chat is OFFLINE i am checking again and again more than 20 times a day, my question is here from all of my friends that how can i take my money back from them? which i have paid US $ 72.00 and their billing manager NAME ANDREW ZAHN has received is there any way that i can get my money back from WWW.WEBHOSTINGPAD.COM CHEATERS? kindly stay away from www.webhostingpad.com don't waste your money on them, email me spanishboy00@yahoo. com, ALI HERE.

🗨 Hello Ali,

I am sorry that you have had complications with our system. We could not find any information in our support system with the email or name that you have provided. Could you please send us your ticket number or any other documentation of your inquiry to manager@webhostingpad.com so our management team can look into this further for you. I hope we can solve this issue amicably.

Regards,

Matt
www.webhostingpad.com
✍️ Customer Service (, 📅 Jun 9, 2010).

📅 May 23, 2010

fridae mattas (fridae.mattas@g...) / fridaetv.ca

😁 Webhostingpad has great uptime.

Webhostingpad has phenomenal customer service.

Webhostingpad has affordable pricing.

Webhostingpad is easy to use and comes with all the tutorials you want.

My next hosting payment will go to Webhostingpad. I've had several hosting companies and none compare to Webhostingpad in overall value of investment.

📅 May 22, 2010

fridae mattas (fridae.mattas@g...) / fridaetv.ca

😁 Webhostingpad have one of the best customers services I have ever came across in my life, They are very dedicative to customers and very caring which most companies lacks this days, I advice everyone who have a personal or business websites to switch to just host its the only way to be satisfied with 100% support from excellent team, I have been treated very well unlike other hosting that i hosted with previously, I'm glad good people still exists some where out there.

Thank you Webhostingpad,

Kindest regards.

📅 Mar 4, 2010

Mike (malignantpoodle@m...)

😉 Webhostingpad is not all that bad, but they do have their issues.

I've dealt with some really fly by night host companies, so perhaps this makdes WHP look better to me than they actually are. Anyway, the good then the bad;

The price is good, domain propagation is fast on new sites (I have 3 with them now), data transfer speeds are good, the cpanel fantastico and all of the scripts make managing the site a breeze. Whenever changes are made to the site, even major changes like moving a bunch of content to a new subdomain, the propagation is pretty much instant. FTP and email services are quick and speedy, and there are almost no limits on file types. Support responds quickly.

Now for the bad. About once a month the entire domain will go down (website, email, everything) and will not come back up until I contact them. Support does respond quickly (usually less than an hour) but until they're notified, it will stay down. The response is always the same, "the DNS server was [read more...]

📅 Mar 2, 2010

DDMerino (ddmerino@y...) / diegodmerino.com

😠 "Buyer Beware". Last year I saw a WebHosting pad ad that said "Free Domain Name for Life". In fact I still have a screen capture of that ad. Also in their website main page it states there "Free Domain Name", so when I received an email that they charged me this year for domain name renewal I told them about the free domain name which they said is only for the first year. They said that in the users agreement (I guess buried somewhere) that it states it is only free for a year. Well, this is certainly false advertising. SO BUYER BEWARE. There are others hosting site that really offer free domain names, but Webhotingpad is not one of them. I made the mistake of signing up for 3 years.

📅 Feb 24, 2010

Shawn (shawn056@d...)

😠 Webhostingpad.com is the worst web host scam in the world... Two years ago, I made the mistake of signing of for two years of hosting. Three months later, I cancelled my account (lost all of my money I paid for two years)... and I went to a much better web host. Then, I just discovered they illegally billed my credit card again for another two years without my permission. I emailed them about this, and they responded in their typical fashion- rude and ugly. I reported this fraud to my credit card company and had the charge removed. I have filed a complaint with the IC3 and the FBI. I also filed a report with the Secret Service, and am working on a report with the Attorney General and the Better Business Bureau.

🗨 I want to apologize for your inconvenience. I have definitely seen this boilerplate review elsewhere and I can understand that you are upset. We do our best to make sure these instances do not happen and that our customers are satisfied. Again, I apologize on behalf of WHP and hope you give us a shot in the future.

Thanks,

Matt
WHP.com
✍️ Customer Support (, 📅 Mar 17, 2010).

📅 Jan 4, 2010

Aaron Johnson (1st420@g...) / aaron420.com

😠 Webhostingpad.com is without a doubt the worse hosting company I have ever dealt with. My site went down weekly for hours at a time and I have seen better tech support at computer camps. The last straw for me was catching them lying to me about a server issue. It aggravated me so bad that I called and shut down my VPS account. Within 10 minutes I received an email from them informing me that my other account was a victim of a DDOS attack and all my data was lost. When I complained I was told Webhostingpad.com does not need my business. I challenge webhostingpad to prove my review is wrong or misleading ... I have all my emails ... do they????

🗨 I want to apologize for your treatment with our company. We have hired some new tech support people that have been wonderful with our customers. I hope that you chose to host with us again, Mr. Johnson.

Thanks,

Matt from WHP
✍️ Customer Support (, 📅 Mar 17, 2010).

📅 Dec 9, 2009

david melchionna (davidmelchionna@g...)

😁 I have hosted all my 13 sites at webhostingpad for more than 3 years..Till now i don't see any down times..
Live Chat : 5/5
Email : 5/5
Phone : 4/5
Up Time : 5/5
Tech Support : 5/5
Customer Support 4/5
Full cheers to webhostingpad

David

📅 Dec 9, 2009

Jignesh prajapati (jignesh.prajapati4u@y...)

😁 First when I approach webhostingpad with the price they provide, I was shocked weather they will provide it or not. I dare to signup with webhostingpad and within an hour I received all the features with there commitments. Awe some service on Live Chat and Email. I have recommend number of my friends to host there websites on webhostingpad.
Thank god, I choose the best hosting provider around the globe.

📅 Dec 8, 2009

peng yunda (pengyunda4u@y...)

😁 Ron Reddy from support helped me to change DNS of my domain name hosted on godaddy. He was pleasant, patience and understanding the whole time. I used to submit a ticket and get response from them within 10 min. Awesome. Great Service with price.

📅 Dec 8, 2009

Lester Dotson (dotsonyway@g...)

😁 "Ron Reddy from support helped me buy a domain, set up a blog, create an email, and connect to my FTP client in only half an hour! He was pleasant and understanding the whole time. No wonder they're received awards for best support, it doesn't get much better than this."

📅 Dec 8, 2009

Heung Hyun Lee (leehyunh@g...)

😁 Looks like I have finally found my hosting company. After switching from 5 companies in the past 5 months, I think I have found a good home for my website with webhostingpad

📅 Nov 4, 2009

Terry Callaway (terrycgdi@g...)

😠 Beware of http://www.webhostingpad.com. I signed up for there service because of the price and the promises that they make. Boy was that a huge mistake. So I ask for a refund per there policy in 3 days and was told in the email below that it was cancelled as well as refunded. Well its been 9 days and no refund. I disputed the charge with the Credit card company abd then called them. Andrew told me that sense I filed a dispute with the credit card company he was not going to issue a refund. The Credit Card company in turn told me that they would take care of it.

I am also filing a complaint with the BBB as well as the Attorney General. Until this all goes thru I just wanted to warn anyone who may be thinking about doing business to beware.

Here is a copy of the credit which they never gave!!!

Hello,

This is to inform you that your account has been canceled and that you have been issued a full refund. Please allow up to 5 business days for the refund to appear on your [read more...]

📅 Oct 20, 2009

Mostafa (sales@m...)

😠 Hello,
I wanted To warn you guys from dealing with webhostingpad.com
The are the scammers No.1 and they really know how to manipulate their rules,So you'll be working against it.which will lead for a stupid excuse to steal your money.

anyway, here's the videos that proves what I'm saying

WHP Fraud I: Stealing your money and don't gives you the webspace
http://www.youtube.com/watch?v=5J_hIsj4deM

WHP Fraud II:Stealing your money from your Affiliate Account
http://www.youtube.com/watch?v=3rIHo2kJYik

Thank you

Tags: webhostingpad.com, webhostingpad, WHP fraud scam

📅 Sep 15, 2009

германс босовс (solomea07@m...)

😠 webhostingpad.com is crap hosting. Never go to them. Its just shit. They got one good admin, which got brain, everything else is just dog shit.

📅 Sep 14, 2009

John Abraham (ritanayak86@g...)

😠 I had purchased web hosting from webhostingpad.com for my site.

Webhostingpad.com sudanally sutdown my website after six month. I contacted them and as per webhostingpad ADMIN, they said some hacker tried to hack my site and that caused their server problem and they are trying to fix it. After that they suspended my website. I contacted them but they said they will not provide me the hosting services and I have to move to some other provider and I did it. Instead of blocking or stopping hackers they suspended my account.

When I contacted their billing department to refund my 6 month hosting fee which I paid they denied stating that somebody does not like your site and hackers were trying to hack your site and that cause our server problem. I asked them that as per your email it was not my problem then how you are telling me that its because of my site you faced server problem and webhostingpad will not refund me.

I know its not a big money involve for that I am [read more...]

📅 Sep 4, 2009

reinder groote (-no email-)

😁 All the other features the other have, but....
Webhostingpad 1.99USD/month... free awstats, free domainprivacy.
199.USD for europeans too ( JustHost has a much higher price for europeans )
free awstats excellent
free domainprivacy... that's more important then everybody thinks WHOIS will tell people your adress telephonenumber etc.
excellent help in setting up my multi domains and emailaddresses... for 1.99USD unbelievable.
Yeah, I have experience now with five, but this one beats them by far.

📅 Sep 3, 2009

James (noemailsplease@n...)

😁 I’ve been with Webhostingpad about 2 years now. That’s the longest amount of time I’ve ever spent with a hosting company. So why Webhostingpad? Here are my reasons:

Support is nice, well-trained/knowledgeable, and responsive.
Reliability is superb. I’ve hardly seen my site down in my whole 2 years and no customer has ever complained.
Price. Price. Price.
cPanel is the most up-to-date one – lots of other hosting companies either don’t use cpanel or have an old version.

Those are my reasons. As long as I can have these things, I will be a loyal customer to Webhostingpad.

📅 Aug 15, 2009

Tom (sorry@n...)

😠 5/4 - Contacted support because mailing lists didn't work. They restarted "something" and they began working again.
6/4 - See above.
6/9 - See above.
6/12 - See above.
6/15 - Moved mailing lists to another provider since they still would not work.
6/17 - Asked about backup DNS. They said they set it up. To date, it still acts as if primary vs backup. Never set up correctly.
6/25 - Server down. Contacted them and they restarted.
7/3 - Server down. Contacted them, and things started working again.
8/15 - Service was disconnected. I tried phoning, but ended up in voicemail. Contacted via live chat and spoke with Dustin B. Was informed that service was disconnected due to high load from a script in my account. I checked all emails - no warnings were issued. Upon asking Dustin, he informed me that "We do not have to warn people that abuse the server." I asked him if there was a way in their system that I could see the load so I could avoid this in the future. He [read more...]

📅 Aug 4, 2009

Susan (webmaster@m...)

😁 Our trial web site was originally set up with Godaddy last year, then we found it is difficult for us to customize our own web site. So we requested Domain transfer to webhostingpad. It is very difficult process due to Godaddy's holding up our domain with security reason after security reasons... I was so embarrassed to webhostingpad to reinitialized the transfer over and over (3 times), and they do it without any question... Finally, we got our domain transferred to Webhostingpad (about 1 month's struggle). We are happily hosted with them ever after. Great support and great price!

Note: we are professional web store seller and we have our own VPS as well. This web site is just for new business adventure.

📅 Jul 30, 2009

pete (todieorto@l...)

😃 I was with Justhost for a while, and just got sick of dealing with their outsourced support who barely spoke English. Then, talking with the Webhostingpad guys was like a breath of fresh air! They were really good at explaining their services, what they do and don’t offer, and I signed up. I’ve had continually good support from then on and am happy with my new hosting.

📅 Jul 28, 2009

Bai Li (libai0915@g...)

😠 Terrible company ever! I have signed up three year hostig service with this company and after three months, they suspended my website without notice due to causing a DDoS attack as they said. They suggested me upgrading to a MVP plan which will cost me more than ten times more expensive than what plan I chose before in the first place. They also never shown me any evidence such as server log etc to prove it. I was told by the manager that I would get a prorated refund as i signed up for three year service. I then filed my cancellation request and has been waiting for a refund. Then I enver got a message back from them again. I tried to submit a few tickets to complain this issue, then they closed my tickets without explaining me why I have not received the money back after two months. They simply ignored all my requests or words and I feel very frustrated about this issue. I don't really know what actions I can take to deal with the fraud activities from this company. Can anyone [read more...]

📅 Jul 25, 2009

Fayeeg (fayeeg@g...)

😉 Webhostingpad is First Class company in CHEATING. I availed shared hosting service from them with free domain registration. They did registration but did not make it available. You can check www.arivujeevi.com in your name server lookup. I asked them to refund my money as per their 30 days money back gaurantee terms but they have swallowed my money.

Follow these rules,

1) Do not go for cheap hosting
2) Do not get mouth watered to see 'Free Domain' offer
3) You better register the domain with any authorized registrar and you be the owner of the domain. Do not let bastards like webhostingpad to take advantage of your ass by giving them a chance to screw you i.e they register the domain under their name and you can forget about having your ownership. They do not let you know transfer the domain.

Finally, I have filed the complaint against webhostingpad with BBB and waiting for their action. I do not know how far BBB can help punishing the guilty.

📅 Jul 21, 2009

Alex (treexiss@y...)

😁 Wow, I was going to go with HostMonster but guess what? They don’t even offer coupon codes! Then I looked up Webhostingpad coupon codes and what a difference…coupons for every type of package, and not only that, but a great promotion going on. Thanks for saving me lots of money. Now I can buy some extra domain names…:)

📅 Jul 12, 2009

yong (yong.wu@h...)

😠 Terrifying!!, I just can't describe my anger, my advice to EVERYONE new to this company, DON'T give them your credit card detail, because they can charge you ANY time they like!!!!

Ok, my story is, I had one payment issue with them as in my previous threads, basically, they charged me without providing any service, i was really angry already; buy now, just found they charged me again (as revenge? ), ridiculous!! i am in Britain, can anyone suggest what i can do with this online cheaters? * i will cancelled my credit card first thing tomorrow morning, I HATE them!!!!!

Want to go to us to kill those bastards!!!!

📅 Jul 7, 2009

Karina Fisher (karinafisher@y...)

😁 I recommend Webhostingpad to my friends all the time simply because they are the cheapest and have a great service to go with it. I started off by creating my sites with RVSiteBuilder, which is a really easy program to use for those who have NO knowledge about how to make websites. Now, though, I’m making simple sites through Dreamweaver and found it’s not really confusing to upload them. Webhostingpad’s support really helped me there. So thanks for everything.

📅 Jul 4, 2009

yong, sa-ga.co.uk (yong.wu@h...)

😠 A warning to all webhosting users and especially new to this company, this company is really no credit at all, you can find my previous review about the same issue, ok let me repeat my story. two month ago, i was seduced by their all included and cheap price and going to move my web to here, however, when i made payment online, they sent me an email and said my payment seems fraudulent and ask me to fill up a form and fax to them to confirm this payment. * i am in England

I never been required for online transaction, felt something not right and insulted, and refused as they told me that payment would be voided. at this point, i mistakenly trusted them and did not do anything and just wait, i had asked their so called billing department if i need cancel my payment, immediately replied no, just wait.

now it has been two month, and i had sent numerous emails and online chat, not even
a penny back to my account yet, they just a bunch of bastard liars, shame on those damn S of B, [read more...]

📅 Jun 30, 2009

Roy (ideaz2cash@h...)

😁 Through webhostingpad I got professional website design, which to me, as far as web design services, was not only affordable but I was very impressed with the results. Ben worked with me closely and made sure I was getting what I wanted every step of the way. I could not be happier with the end result, and now I am very proud of sharing my business website with others. It looks great.

📅 Jun 18, 2009

Christopher (christopherromano@h...)

😁 Webhostingpad is the ideal solution for those just starting out in the website business. They are cheap but you get all the basic essentials, and their uptime is actually really good for a budget host. Now that I have a very high-traffic site I will have to go with a VPS package, but my time with Webhostingpad has been quite pleasant, and I recommend them all the time.

📅 Jun 17, 2009

yong (yong.wu@h...)

😠 waring to everyone, they a bunch of liars, i wrote mt review below regarding refund my payment, so far i have not seen any sign of a cent. it has been two months now.

📅 Jun 15, 2009

Vivek (vivek@i...)

😠 When I first saw their Advertisement on a Blog, I was really impressed with the value they were giving. Unlimited Hosting for just $4.99.

Though I am very well aware that there is no such thing as unlimited. Its just a way to oversell. But I was hopeful that if not unlimited, I would be comfortable with about 75-100 GB Space for my BlogSite.

Thinking this I signed up with them. I got the welcome mail with the login details.
When I saw my cpanel details, the total space alloted was 10 GB. I asked about this and the WHP support told me that this is the initial quota they supply and will increase it as and when required. I agreed and continued using my space.

Now after about an year, my space (10 GB) is nearing Full. I called them up again to discuss the increasing the space they had promised in the beginning.

But, to my utter surprise, they have DECLINED to increase the space, claiming that I am not allowed to use a Blog.

I said ok let me put Photos ? NO, You cannot Put [read more...]

📅 Jun 11, 2009

k archambeau (archamboi7@g...)

😁 When I first started working on my site, I was confused about a lot of things. It was so nice to have Webhostingpad available at any moment – whether it was 6 am in the morning or 3 pm at night, perfect-English-speaking customer support was always available. Not many hosts not only provide 24/7 but also non outsourced support. Webhostingpad is the way to go.

📅 Jun 5, 2009

Lionel (livluvlearn88@y...)

😁 I haven’t had a single regret since moving from Yahoo to Webhostingpad. Sure, there are a few problems – my sites have been down a couple of times, and during peak hours support has taken about 15 minutes to answer. But there’s no such thing as a perfect host, and Webhostingpad’s service is unquestionably equivalent to the services of hosts that cost $7, $8, $9 per month. And compared to Yahoo, Webhosting SHINES.

📅 Jun 1, 2009

yong (yong.wu@h...)

😠 Be careful, everyone, once you made your payment to them, you will never get them back. OK, my story is: i made payment online, soon, received an email from their biling department asking me to fill up a form to verify my payment, because they thought my transaction could be fraudlent, as feeling insulted by their judgement, i decided not to fill up the form and carry on with my previous server provider.

then i ask their billing deparment if i need to cancel the payment, immediately they replied - No, it will be voided automatically withing 7-8days. ( now it proved that was their shameless lie -- big regret not cancel it), now it has been 1 month, not a penny back yet, and even after sending numberous emails to their billing department - none of them got a reply --- unbelivieable!!!

they are fraudlent!!!--- now i suspect that all those good reviews were writtern by themselve or paid people.

don't know how can i get my money back, i am in England, if i am in US, i would [read more...]

📅 Jun 1, 2009

Kyle (marshalgram@g...)

😉 The services they offer are fine. The responsiveness of their shared cluster is acceptable for the price range. CPanel implementation seems to work acceptably. I built 1 site, then went back to build a 2nd and found that you cannot have 2 sites under the same email address there, a big strike. So after creating another email address to use for my second site, their php signup form was broken, telling me the site was not created due to the credit card being invalid while 1 minute later i received a confirmation email at the address specified. I was bounced around to 3 different tech support personnel, all who failed to understand the situation and did not diagnose the issue. If you do not have issues with webhostingpad, i am sure they will be an acceptable host. If you do have issues, i would not have confidence that they will attempt to handle them promptly or even to a satisfactory level. Use at your own risk.

📅 May 21, 2009

Jaqueline (shopm0nster@y...)

😁 Over 2 years of hosting and have had only excellent service: quick to respond to my questions over phone and chat, very friendly and thourough in their help. It is a pleasure working with them.

📅 Apr 27, 2009

tokokun (heroh666@i...)

😃 $125. That is the amount of ad credits Webhostingpad provides!! Wow! That is the best I’ve seen. This includes not only Google and Yahoo but also MIVA and Search 123. I have definitely taken advantage of this and am very happy. So many other great package features I have yet to take advantage of…what a steal for a few bucks a month.

📅 Apr 24, 2009

webhostingpadsucks (whpsucks@f...)

😠 Webhostingpad.com SUCKS. Their billing practices are fraudulent and rebill you without permission.

🗨 When you had signed up with the account, you agreed to our billing policy ( http://www.webhostingpad.com/billing_policy.html ) which states that unless you cancel the account, it is set to automatically renew. This allows for your service to run without being interrupted.
✍️ Customer Support (, 📅 May 29, 2009).

📅 Apr 21, 2009

Chonchoo (bizz0ch@h...)

😁 I LOVE Webhostingpad. They may not be as reliable as Lunarpages or offer as much as other hosting companies but for me they are enough. Thier customer support is AMAZING! They are so friendly and helpful and caring, and helped make my site everything I wanted it to be and very fast. The guys there are just great, super super nice guys.

📅 Apr 20, 2009

Edwin (spawned1420@h...)

😁 I figured that Webhostingpad, being so cheap, wouldn’t be that great but I wanted to try them out anyway because if they were good then I’d be saving money. I decided if I didn’t like I’d just switch to a more expensive but worthwhile company. Well, it turns out Webhostingpad is great. It is everything I need. Great cPanel, support, uptime, ease of use, included features; so far they have not let me down once. I hope this great service continues because I love saving money.:)

📅 Apr 10, 2009

Jason (argonautboi@h...)

😁 Web Hosting Pad is great! I honestly didn’t think I could get such great service for the budget I had, but a friend recommended his hosting company, Web Hosting Pad, and I’m as happy with it as he is. Great uptime, customer support, features, specials, even a coupon when I signed up. Couldn’t have asked for more.

📅 Apr 9, 2009

harry (harryharvey25@y...)

😁 webhostingpad is such a great hosting company I was blown away by their promt phone answering and helpfulness. Not many companies answer their phones within 2 minutes and also don't rush to get off the phone by giving simple, incomplete answers. Instead they explained a lot, very clearly, and I was helped well. thank you I am staying with you a long time!

📅 Mar 31, 2009

jill (jiabrew@y...)

😁 the webhostingpad support really focuses on empowering its customers not only by helping them deal with the issues their customers are having but also by explaining what the problem was and how that problem can be dealt with in the future. I feel as if, the more i have contact with their support team, the more knowledgeable i become and now I hardly ever have to contact them. their support is really great unlike bluehost who just sent me links to their knowledgebase articles whenever i asked them a question. webhostingpad is much more personal and they put much more effort into helping their customers.

📅 Mar 26, 2009

Charles (admin@c...)

😠 Let me preface this review by presenting my opinion: Web Hosting Pad (webhostingpad.com) has been the worst overall hosting experience I have ever had, and I have had many.

I signed up for one year of service at Web Hosting Pad ("WHP"). I was enticed by the huge space and bandwidth promises. I was naive and I soon found that it was a big mistake. Somehow I didn't think through the fact that hosting companies like WHP don't have the resources to really offer such huge space. They offer such huge space for marketing reasons and if anyone actually took them up on their feature list, they would be in trouble.

I was pissed off two months in - past the 30 day money back guarantee. I got the hint that they are running hundreds of different people's shared accounts on each server after speaking with a tech support agent. The equipment is underfunded, inefficient, and slow. My sites were down at least half the time during one month with no explanation for the downtime. After repeated [read more...]

📅 Mar 24, 2009

CM (millerconrad@r...)

😁 Setup and use is smooth and easy with customer support guys who take time to answer my questions and help me work on my sites. For a cheap hosting company they actually have very up-to-date equipment and services, and I am pretty happy with it. All in all a great hosting company that I recommend to friends and clients all the time.

📅 Mar 22, 2009

Josh Sag (junk@s...)

😠 This has to have been the worst webhosting comapny I have ever delt with. I should have known that a low cost hosting comapny would be disaster. cPanel was shotty. Customer support was an absolute joke. If they didn't know what the problem was they simply stopped talking to you (online chat).

If you sign up be prepared for lots of unexplained down time and no customer support.

🗨 We sincerely apologize for your experience. As far as customer support, we never close off a conversation; however, please be aware that there are often multiple chats going on simultaneously.
Please send detailed descriptions of the other specific issues you've been having to manager@webhostingpad.com, and they will be resolved.
✍️ Customer Support (, 📅 May 29, 2009).

📅 Mar 19, 2009

kayla (prancerkatz@g...)

😁 Webhostingpad is really an all-inclusive package. On my first site alone they helped me install an image gallery, forum, and WordPress blog. I also now have a Joomla site. None of this would have been possible without a hosting company that is there for me 24/7 and sets their priority on helping their customers get the most out of their hosting package.

📅 Mar 7, 2009

Michael (mishmyu@g...)

😠 This is the worst Hosting ever! The Builder is slow and down most of the time. After I switched to other hosting the support which was actually very nice and friendly became the worst! I purchased 3 domains from webhostingpad and now I cannot control them. Webhostingpad doesn't allow DNS control and I try to contact them more than a week to get the control for my domains, all my sites are down.
Very not recommended Hosting!

🗨 As we are not an ICANN domain registrar, we don't have direct access to domain management. We partner with a registrar to provide domain name registrations. This is a common practice among web hosting companies.
Also, as we are available 24/7, we do respond to tickets around the clock and as quickly as possible. Conditions that may slow down responses include, but are not limited to: re-responding to a ticket prior to us responding which moves the ticket bottom of the support queue, cc'ing the ticket to multiple tickets, or wait times for the customer to reply back.
✍️ Customer Support (, 📅 May 29, 2009).

📅 Mar 2, 2009

Gary (gojappy7@a...)

😁 I really like Webhostingpad. The support guys are really nice and showed me how to do everything. I think Webhostingpad makes hosting simple and easy to do. I don't see any point in going to another hosting company if this company gives me everything I need for such a cheap price.

📅 Feb 26, 2009

pat (dolphin5@c...)

😁 Web hosting pad is so great! The support people are very friendly and helpful and setup was so fast, smooth, and easy. So far I haven’t had a single problem and was only impressed by how much they offer, and continue to offer, customers for a very good price. I wouldn’t go with any other company.

📅 Feb 26, 2009

Mona (msthlm@g...)

😠 Warning !!! Webhostingpad.com took my money and give me nothing. I still can not access the server. They not answer my emails. They are sending automatically emails with links to support ticket and when I click the links my firewall are blocking the links telling me about spayware look like this ert47.a1.wrs. so I decide to cancel the account. I have used the cancellation request form but still not receive any response from them, only automatically links to the support ticket with the spayware link. My website look like this ,Simpson's constructions page, not accessible start page. I did not get my money refund.

🗨 Your site was never actually down. The Simpsons page you see is a temporary placeholder file until you publish your website. As for the support ticket auto-responses, there are no spyware in them. They are automatically generated confirmations, so if your firewall is blocking them, then you need to reconfigure your firewall to receive those responds to your emails. More than likely, you have been getting responses from us but are not receiving them because of your firewall.
✍️ Customer Support (, 📅 May 29, 2009).

📅 Feb 16, 2009

mica (yadabuda@g...)

😁 webhostingpad rocks!!! i had NO IDEA i could get so much for such a low price and having websites is soooo exciting and easy now. i cannot wait to put into use all the different features they offer. plus they are super nice and i just love working with them.

📅 Jan 29, 2009

John Hsu (a5in5@m...)

😁 Web hosting pad is by far the best hosting company I’ve worked with. For someone like me who can’t afford much more, but need all the features they offer, I was so happy to find that Web Hosting Pad not only has both but also a great support service. The technical guys there have only been helpful. I am a very satisfied customer.

📅 Jan 8, 2009

Jenni Bern (iyh73@y...)

😁 This is such a great hosting company. Whenever I had a problem I just called it in and they helped me so much. For example, I was having trouble installing Wordpress and WP themes, so I submitted a ticket about it and within an hour it was all done for me. Also I didn’t know hosting could be so cheap, and with the coupon I had, I saved so much more than if I’d gone with someone else. My site has also been up 99% with very good speed. I’m very happy with Webhostingpad. Thank you for your great service!

📅 Jan 7, 2009

Matt (matt@t...)

😠 Chalk me up as another DIS-satisfied customer of WHP. I can count on one hand the number of hours my site was up in a 3 week period.

Something has happened over at WHP and whatever it is it's not good.

Sure their prices are great...maybe to suck as many people in before they shut their doors or something.

STAY AWAY... there are too many good companies out there for you to waste your time with this outfit.

📅 Dec 26, 2008

Joe (joetrooperbc@i...)

😁 Web Hosting Pad has incredible prices for so much. I couldn’t believe I found such a good company. No hidden fees, a free site builder, 100% uptime in the past year, an affiliate program. Definitely can’t find more for your money than with Web Hosting Pad! WHP, great job.

📅 Dec 18, 2008

Leon Carlson (mister@m...)

😠 I have power plan w/ dedicated server. Webhosting Pad gives a lot of hype in their home page - but you better have very extensive web master knowledge if you want everything to work. They have lots of bells and whistles for a low price - I feel like suing for false advertising. When I signed up they made it sound like they transfer old site for you. They tell you how to work FTP. They advertise Noah's classified - I singed up for it figuring it to be point click and fill in the blanks - no it's raw data base. They promise Cgi bin, and form mail when I asked for route - they said they don't support form mail, or as they word it NOBODY mail, as if my customers are nobody. Then they tried to sell me access to form mail, when I said I should talk to my attorney, they gave me a route for form mail, and cgi bin. But they would only do one form. Support is a joke, I was on chat w/ long waits, then asked to email support? Who was I just chatting with? Most email replies are 3-4 hours. [read more...]

📅 Dec 9, 2008

Rakim Purim (greenpillow1@h...)

😁 Webhostingpad is the best, there is no better hosting company out there, and I have tried many. WHP is reliable, helpful, advanced, cheap, easy-to-use, their staff is very personable, patient and helpful. I love Webhostingpad, I recommend them to all my clients and to anyone who wants the best hosting service there is.

📅 Dec 3, 2008

Cody Veerkamp (cveerkamp@g...)

😉 I've used this service about 7 months and it seems that the service keeps getting worse and worse. As mentioned in other reviews, I have had files deleted before with no notice of deletion or without them acknowledging that the did. The bad thing was it wasn't even copyrighted material! They were basic html pages that were part of my church's website. That was early on and hasn't happened again yet, and I hope it doesn't.

The access is real weird too. I am using wordpress now for the church site and while I am editing the pages, the site will be available and then all of the sudden, the server can't be found. If I wait 5 minutes and refresh it works again, and no it isn't my internet connection. Whenever I email the admins (I don't bother with regular support/chat/calling any more because I probably know more than they do.), they say they made changes to the server and for me to try again. I've emailed them at least 4 or 5 times, and nothing has changed. Same thing [read more...]

📅 Dec 1, 2008

Bradford (kapatawaran-basura@y...)

😠 I signed up for 2 years with webhostingpad to get the best price per month. Their support answers quickly, but they tend to forget about me often, making the chat sessions unnecessarily long. The couple of phone calls I've made to them revealed that they only had one (or a few more) people answering phones - and I got the same guy on chat. He wasn't helpful or friendly. When I chatted in (today even) with an issue adding domains, the chat "Technical Support Agent" answered that I had to email someone else. What's the point of chat support?

During my first month (the month where you can get your money back if you're not satisfied) my site was quick and I didn't have any problems. After the first month, it got much much slower. I only use the site for a family website running wordpress, but it is almost unusable. I suspect they put the new accounts on the faster servers, and the older accounts (that are now stuck without an "out") on the slower/more congested servers. Others [read more...]

📅 Nov 10, 2008

oxy (selectseebuy@y...)

😁 I have tried few different web hosts before, but none is compared to my new web hosting host. Those who are still wondering what host , where, well try my host, you'd love their fast support, attention, c panel and web building tool and other easy to instal goodies. Thank God I try them out before trying any other.
Good luck all

📅 Nov 3, 2008

El (el@y...)

😠 I'll keep it simple. Don't host with this company, ever, please listen to me. Terrible downtime. Slow loading on pages. I have only basic HTML pages and these pages take a long time to load. It's horrible. Submit a ticket they work on getting your web site up and running. If you check it a couple of hours later (your web site) it's still down.

📅 Oct 31, 2008

Tamara (noteboxx@g...)

😠 It sucks I got charged twice for one plan and then when I tried to get refunding they totally played games and made it really difficult for me to get my money back. So far as I am writing this I still don't have my money. Once I paid I had no email giving me access to Cpanel and never heard a thing from them. I am now put in a dispute with Pay Pal. Further more Pay Pal has not been overly helpful either. So if you decide to use this host its buyer beware big time! Very unhappy!!!!

📅 Oct 10, 2008

pinkrenegade (essophee@y...)

😠 Used to be a good service but no longer. Can't get help when you have a problem. I have not been able to get on my 3 websites for 9 days now and I can't get anyone at Webhostingpad or RVsitebuilder to help me. They keep telling me nothing is wrong on their side!!!

If nothing is wrong on their side, why is it all of a sudden, 9 months later, I can no longer get onto my 3 websites? No one has an answer for that.

I have asked for someone to call me, they have not done that, I have sent upward of 60 emails back and forth to them. They just keep saying "try it now".... I am tired of trying it now and knowing they haven't done anything different.

I have asked to have supervisors from both companies to contact me, neither have.

Would you like this experience to happen to you? If so, I would sign up with Webhostingpad, if you are thinking maybe not.... then stay far away from them.

📅 Sep 21, 2008

Jacob (jacob@j...)

😁 I have the unlimited plan and everything is great support is great they fixed my upload size from 8mb to 50mb they are great the account was setup in 10 minutes i would reccomend webhostingpad.com because i have not had any problems.

📅 Aug 28, 2008

Frankie (-no email-)

😠 Basic plan. Server crashed and they lost my entire site even though they say they back up every Sunday. I was on for almost a month when this happend. No backup was ever created. Then, they didn't want to give me a refund. I clearly did not want to spend more time on a website that webhostingpad hosted. I just couldn't afford more time lost.

They insisted on charging me a settup fee and lost record of my cancellation. Fortunately I had not. They did not issue my credit, I had to spend more time getting my money back for a service I wish I never initiated.

📅 Aug 25, 2008

anu (aannu4539@g...)

😁 I'm extremely happy with the service and support from webhostingpad.com. You folks answer questions promptly (billing, sales or support) and the tech support is far better than what I see from other hosts. The fact that I've had my site for almost a year without any crashs or down time is very impressive.

📅 Jul 3, 2008

dastagir (datagir74@g...)

😃 If rock-solid reliability, safe and secure connection, instant activation, a money-back guarantee means so much to you as far as web hosting is concerned, then you are going to get what you bargained for with webhostingpad dot com. The company promises a simple and flexible web hosting solution.A web hosting provider that caters to businesses and enterprises. They provide them with solutions that can make their business grow and be more successful. They even provide assistance to small businesses in creating a strong presence on the World Wide Web

📅 Jul 3, 2008

Mark (markjhaas@y...)

😠 Terrible. Plain and simple. Poor support 3 days to bring site on line, then lost site entirely and was black for 5 days with 12 hours in between support emails. Frustrated and tired of excuses called and spoke with customer support - hung up on, spoke with owner hung up on as well after I demanded full reimbursement. I was told 8-14 days. I said unacceptable and I wanted written confirmation of my refund. I was told to check my inbox. I'm not surprised - nothing from them confirming the refund.

📅 Jun 6, 2008

lola (ladida@y...)

😠 You would not believe how bad webhostingpad.com is. They do not have any concept of customer service. They blame the customer for everything. Their server falls down at least 3 times a week. The tech support people are not only snippy but stupid. They do now know how to solve any problems. And when you politely ask for a refund, the owner sends you threatening emails. So if you are looking for a web host...pass this one up. They are cheap but so is a nightmare. Sweet dreams.

📅 May 22, 2008

abc123 (owoclan@m...)

😠 I had the very same problem with the only reason that is was my fault. Well i trasferred all the same files to a new host with no issues and the site is running great. They don't want to admit they have problems they cant fix. I have since sent a ticket to cancel my account and wish to be prorated for the months of service and have that credit back. They say after 30 days there is no refund. Here is the kicker.....everything was fine for 30 days.....then they moved my account to provide better service and they were right.....it has been nothing but SERVICE !

"Let's offer a 30 day refund and put them on the new server.....then we'll move them.....who cares we got their money and their 30 days is up!"

If your looking for a web host.....move on!

📅 Mar 20, 2008

Asanka Gunasekara (gayan@t...)

😁 I ran through many hosting reviews and only this hosting provider came out clean. Every other major competitor had some kind of problem with them, either in their server side or in their customer relations side.

In a feature-wise comparison, this site offers everything. What they advertise is what you get ;-). And its a lot if you ask me. The cPanel is a pleasant to work with as its the best cPanel s/w in the world. So you've got support from anywhere in the world fro a very large community.

The Support team is really great here. Their response is very quick and they do what you ask and what's necessary for you. I've submitted them several regarding many issues, once about a phpmailing script, they took the liberty of creating one for me.

They have one of the fastest servers as i tested on a phpBB3 forum, it takes under 1sec to load it completely. And for the last 3 months i never had any downtime.

What's best is the unbeatable price you get after using the coupon code. [read more...]

📅 Feb 18, 2008

Shar (sharmaine1111@y...)

😞 They setup accounts VERY VERY SLOW. Although they advertise that they usually setup accounts 2 hours from the time you send payment and a maximum of 8 hours, THAT'S CRAP AND NOT TRUE! When I talked to their sales representative over the phone because my account, after 5 hours of waiting, is not yet set-up, they inform me that i have to wait for 24 hours for my account to be setup because apparently, their billing department, who apparently approved setting up of accounts, is on holiday. Great Webhostingpad, so all along your 24/7 advertisement is NOT true at all!

📅 Feb 1, 2008

Rileks (rileks_santai@y...)

😁 Hi Guys,
I want to very recommended for you, webhostingpad.com is really a professional and good support and nice people. I'm glad to find them. For me price is not my top requirement (price must in reason), but user support, response, nice people, skill, secure site, system support, they're my top requirement. For all them you can found in webhostingpad.com.

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