Vexx Host Review 2025. Is vexxhost.com good web hosting in Canada?
28 user reviews; 0 support responses; 0 testimonials; 27 products, 0 promotions, 9 social accounts, Semrush #1873564; 📆 listed 2006 (#3734)
6500 TransCanada Hwy, 4th Floor
Pointe-claire , QC h9r 0a5 CA
☎ Phone 1.800.910.1726
📧 domains@v...Website language(s): en-US
👪 Most Recent Customer Reviews
📅
-anonymous- (-hidden-) / healthiest-website.com
😉 About to renew in 12th year. A few security or CP issues, most fixed w/in days. Never warned upcoming renewal. Went to repay, and claim "No Paypal." A vendor has to really burn Paypal's whiskers to lose ability to collect by Paypal.
Price was terrific, service a bit better than we paid for. Sorry to see them go. Soooo much work to move a dozen websites! Thx for 11 years, genuinely appreciated.
Price was terrific, service a bit better than we paid for. Sorry to see them go. Soooo much work to move a dozen websites! Thx for 11 years, genuinely appreciated.
📅
-hidden- (-hidden-) / lvrockgym.com
😠 Not secure
I was a customer for 12 years with a small website just for my local business. Totally off the world radar. Just minor usual issues over the years so I was a loyal and prompt paying customer.
Then I got hacked. Had my web developer fix it, and was hacked again in a week at which point Vexxhost dropped me and asked me to take my business elsewhere.
Never bothered to help even when told of the issue.
I was a customer for 12 years with a small website just for my local business. Totally off the world radar. Just minor usual issues over the years so I was a loyal and prompt paying customer.
Then I got hacked. Had my web developer fix it, and was hacked again in a week at which point Vexxhost dropped me and asked me to take my business elsewhere.
Never bothered to help even when told of the issue.
📅
-anonymous- (-hidden-)
😁 I'm surprised to see these old reviews. I've been using Vexxhost public cloud to host my site and I have absolutely no complains. Their prices are competitive and their cloud is so easy to work with. I'm happy with them
MORE REVIEWS

📄 Editorial Review
(3*) 🔧 Services: CloudVEXXHOST – Sustainable, OpenStack-Powered Cloud Infrastructure from Canada
Founded in 2005 and headquartered in Montreal, VEXXHOST has grown from a traditional web hosting provider into a globally recognized cloud infrastructure company, rooted in open-source technologies and committed to transparency, performance, and sustainability. What sets VEXXHOST apart is its clear stance against reselling—every server is owned and operated in-house, giving customers direct access to the people who manage their infrastructure.
This hands-on approach enables faster support, greater customization, and a depth of operational control that many cloud providers cannot match.
Self-Managed, Enterprise-Grade Infrastructure
VEXXHOST operates its services from Tier 3 compliant data centers, maintaining complete control over its hardware, network, and security. Its flagship facility in Montreal is powered primarily by hydroelectric energy and features redundant diesel generators capable of delivering up to 16 megawatts, ensuring business continuity even in critical situations.
Key facility features include:
- N+1 redundant power systems
- 4000+ tons of cooling capacity
- 24/7 physical security with biometric access
- Dark fiber interconnectivity between locations
With additional data centers in Santa Clara, California, and Amsterdam, VEXXHOST now offers a multi-region global footprint that delivers high availability, low latency, and compliance-ready services, especially for customers with strict privacy and data sovereignty requirements.
Cloud Solutions Engineered for Scale and Control
VEXXHOST’s portfolio is designed for businesses seeking robust cloud infrastructure with minimal vendor lock-in. Central to its offerings is OpenStack, the open-source cloud platform that powers both public and private cloud environments. VEXXHOST has been an active contributor to the OpenStack community since 2011, giving them not just implementation experience—but also influence over the platform's evolution.
Available services include:
- Compute (VMs and Bare Metal)
- Kubernetes and container orchestration
- Block, object, and file storage
- Software-defined networking and DNS
- Cloud-native load balancing and identity management
Clients also benefit from the Atmosphere platform, an advanced deployment and management layer that runs OpenStack on Kubernetes. This hybrid architecture offers simple upgrades, native monitoring, and automation, with full lifecycle management across all cloud operations.
A Clear Sustainability Mandate
VEXXHOST has made environmental responsibility a pillar of its service model. Its hydro-powered facilities, energy-efficient hardware, and next-generation battery-free UPS systems drastically reduce its environmental impact. With a PUE of 1.2, the company operates one of the most power-efficient infrastructures in its class.
This green philosophy is not just an add-on—it’s built into everything from their data center design to their hardware selection and cloud software optimization. For companies focused on reducing their carbon footprint without compromising performance, VEXXHOST presents a viable alternative to fossil-fuel-heavy cloud providers.
Expert-Led Support Without Red Tape
Support is where VEXXHOST continues to differentiate itself. Clients interact directly with engineers and cloud architects, bypassing the common frustrations of ticket triaging and level-based support systems. Whether deploying a private OpenStack cloud, configuring a high-performance Kubernetes environment, or troubleshooting network issues, clients receive immediate, informed responses.
There’s no reliance on generic call centers or automated chat scripts—just qualified professionals providing practical, actionable support.
Enterprise-Grade Data Centers: Three Strategic Locations
Montreal, Canada (Primary Region)
- Powered by renewable hydroelectric energy
- Full SSAE-16 and SOC 2 compliance
- Dual-factor biometric security
- Ideal for Canadian and European data compliance needs
Santa Clara, California
- Access to Tier 1 connectivity and 40Gbit networking
- Liquid-cooled 9MW facility for high-density workloads
- Security includes combination locks, biometric access, and round-the-clock surveillance
Amsterdam, The Netherlands
- Tied into AMS-IX, one of the world's largest internet exchanges
- Certified to Tier 3 Uptime standards and various ISO, PCI, and SOC standards
- Eco-friendly with chilled-water cooling and 150Kv substation backup
Together, these locations form a reliable, flexible network for distributed workloads, high availability configurations, and cross-region resilience.
Not Just Infrastructure – Strategic Cloud Enablement
VEXXHOST does more than provide infrastructure. Their service suite includes:
- OpenStack migration and upgrades
- Kubernetes enablement and day-2 management
- Consulting on hybrid and multi-cloud architectures
- Custom workflow design, cost optimization, and DevOps integration
Whether it’s helping enterprises reduce operational costs, break free from proprietary lock-ins, or enable high-performance AI/ML applications with GPU passthrough support, the focus remains on aligning infrastructure with long-term strategic outcomes.
🎯 Conclusion
VEXXHOST offers a compelling cloud solution for organizations that prioritize open standards, operational autonomy, and environmental responsibility. Their in-house, OpenStack-powered approach gives customers more control and more transparency than most hyperscale providers.With direct-to-engineer support, global infrastructure, and deep community involvement in the tools they provide, VEXXHOST is well-positioned for businesses seeking more than just commodity cloud services.
However, the platform may be best suited to technically savvy teams or those willing to invest in proper onboarding—especially for OpenStack newcomers. VEXXHOST isn’t trying to be the simplest or flashiest option; instead, it aims to be one of the most capable, customizable, and future-focused cloud providers available today.
For companies looking to scale smartly and sustainably, VEXXHOST is worth serious consideration.
🌏 Server locations:
Montreal Santa Clara📢 Special pages

Website research for Vexx Host on June 18, 2025 by WebHostingTop
🎁 Vexx Host Promotions
No website coupons announced! Looking to get a great webhosting deal using vouchers ? Checkout our current web hosting coupons list!
If you manage this brand, you must be logged in to update your promotions!
If you manage this brand, you must be logged in to update your promotions!
You can directly submit your coupon here!
Add your promo code
Contact information is managed by vexxhost.com representatives support@v..., sales@v..., domains@v..., webmaster@v..., admin@v..., contact@v..., info@v... [login]
Claim this business
📊 Web stats
| ⚑ Targeting: | Canada, United States |
| 📂 Details for https://vexxhost.com/ | |
|---|---|
| 📥 Website DNS: | ken.ns.cloudflare.com => 172.64.33.127 ( San Francisco ) / CloudFlare Inc. - cloudflare.com isla.ns.cloudflare.com => 172.64.32.119 ( San Francisco ) / CloudFlare Inc. - cloudflare.com MX::vexxhost-com.mail.protection.outlook.com => 52.101.190.2 ( Toronto ) / Microsoft Corporation - microsoft.com |
| 🔨 Server Software: | cloudflare |
| 📌 Website FIRST IP: | 104.26.15.248 |
| 📍 IP localization: | United States, California, San Francisco - see top providers in United States, California |
| 🔗 ISP Name, URL: | CloudFlare Inc., cloudflare.com |
| 📌 Website Extra IPs: | 172.67.73.108 ( San Francisco, California ) CloudFlare Inc. - cloudflare.com 104.26.14.248 ( San Francisco, California ) CloudFlare Inc. - cloudflare.com |
✅ Customer testimonials
There are no customer testimonials listed yet. You can be the first one to add your testimonial here.
Add your own testimonial
This form is used exclusively for positive feedback, for a regular review click here
📋 Vexx Host News / Press release
Cloud Provider VEXXHOST Chooses Interxion’s Amsterdam Colocation Data Center - Canadian cloud hosting provider, VEXXHOST (vexxhost.com), has selected Interxion's densely connected colocation data center in Amsterdam. After announcing their Amsterdam cloud region last October, the company has now completed the deployment of their OpenStack-based public, private and hybrid cloud solutions in Amsterdam.
The selection of Interxion as the primary data center provider in EMEA would enable VEXXHOST to rapidly scale public and private hybrid solutions across Europe and help its [...]
The selection of Interxion as the primary data center provider in EMEA would enable VEXXHOST to rapidly scale public and private hybrid solutions across Europe and help its [...]
VEXXHOST from Canada Adds New Cloud Region in Amsterdam, the Netherlands - Canadian cloud computing provider, VEXXHOST (vexxhost.com), has announced a significant revamp in its public cloud offerings. It includes setting up new servers equipped with 2nd Gen AMD EPYC processors and NVMe storage in the Montreal region. It also includes the launch of a frontline data center in Amsterdam.
VEXXHOST's new Amsterdam cloud region will feature all the latest hardware announced. It will be running on OpenStack's latest release, Victoria. This data center would also boast [...]
VEXXHOST's new Amsterdam cloud region will feature all the latest hardware announced. It will be running on OpenStack's latest release, Victoria. This data center would also boast [...]
OpenStack Train Release Extends Security and Data Protection - The OpenStack (openstack.org) community today released Train, the 20th version of the open source cloud infrastructure software - widely deployed in the cloud and hosting industry. For the Train release, OpenStack received 25,500 code changes by 1,125 developers from 150 different companies. With the Train release, the OpenStack community has delivered features targeting emerging use cases like AI and ML while improving data security and infrastructure resource management for [...]
[search all vexxhost.com news]📣 Vexx Host Social Networks
https://twitter.com/vexxhost
We provide high performance OpenStack® Public and Private Clouds, Consultations, Kubernetes Enablement and more!
Account started from July, 2009, having already 16522 tweets with 10777 followers and 441 friends. Last activity on .
We provide high performance OpenStack® Public and Private Clouds, Consultations, Kubernetes Enablement and more!
Account started from July, 2009, having already 16522 tweets with 10777 followers and 441 friends. Last activity on .
https://www.facebook.com/vexxhostinc/
About: We provide high performance, optimized and reliable cloud computing services powered by OpenStack®. Backed by a 100% SLA.
Vexxhost, Inc. account is having several likes, talking about them several people. Last activity on .
About: We provide high performance, optimized and reliable cloud computing services powered by OpenStack®. Backed by a 100% SLA.
Vexxhost, Inc. account is having several likes, talking about them several people. Last activity on .
Vexx Host Blog Using Wordpress version 5.8.3. Blog added on October, 2013, with total 559 articles. See recent blogs summary posts:
- Cluster API driver for OpenStack Magnum - We've taken two powerful ecosystems, OpenStack & Kubernetes and combined them to provide the best of both worlds for our customers using the Cluster API. The post Cluster API driver for OpenStack ...
- Atmosphere adds support for Dell PowerStore storage arrays - Atmosphere currently deploys Ceph out of the box on dedicated white-box hardware to allow you to get distributed & highly available storage out of the box without any dedicated appliances. However, ...
- 9000 MTUs (jumbo frames) in all Public Cloud Regions - We're always looking for new ways to improve the quality of the service that we deliver to our public cloud and managed private cloud customers. As networking demands increase, the use of a larger ...
Reviews👪 Vexx Host Customer Ratings
The quick stats of Vexx Host profile shows a note average of 4.4 out of 10, counting 28 opinions. (few listed on the top of the page)
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login
Add your own review [Toggle to basic/advanced form]
Required information
| (10 = 35.71%) | |
|---|---|
| (1 = 3.57%) | |
| (17 = 60.71%) |
📅
Sherry (sherry.safdar@g...)
😠 Hello everyone,
I was contacted by Mohammed Naser through upwork for VoIP and Cisco phones configuration.
First of all their box was hell slow, performance and when I ask them to load their ISO they said it's impossible in their environment to load the ISO. WHAT A CLOUD tech!!!!
I ask him to do few test just to see the connectivity between their network to PBX and look what this stupid guy reply!
ME: Did you block icmp?
[8/29/16, 4:14:50 PM] Mohammed Naser: its an isp
[8/29/16, 4:14:51 PM] Mohammed Naser: who cares
[8/29/16, 4:14:53 PM] Mohammed Naser: it works
[8/29/16, 4:14:55 PM] Mohammed Naser: it is downloading the file
ME: It’s not bud and it’s not about downloading files and stuff.
[8/29/16, 4:19:45 PM] Mohammed Naser: lol
[8/29/16, 4:19:46 PM] Mohammed Naser: ok
[8/29/16, 4:19:56 PM] Mohammed Naser: i know pbx and voip
[8/29/16, 4:19:57 PM] Mohammed Naser: ive set it up before
[8/29/16, 4:20:03 PM] Mohammed Naser: please dont run this stuff by me
I [read more...]
I was contacted by Mohammed Naser through upwork for VoIP and Cisco phones configuration.
First of all their box was hell slow, performance and when I ask them to load their ISO they said it's impossible in their environment to load the ISO. WHAT A CLOUD tech!!!!
I ask him to do few test just to see the connectivity between their network to PBX and look what this stupid guy reply!
ME: Did you block icmp?
[8/29/16, 4:14:50 PM] Mohammed Naser: its an isp
[8/29/16, 4:14:51 PM] Mohammed Naser: who cares
[8/29/16, 4:14:53 PM] Mohammed Naser: it works
[8/29/16, 4:14:55 PM] Mohammed Naser: it is downloading the file
ME: It’s not bud and it’s not about downloading files and stuff.
[8/29/16, 4:19:45 PM] Mohammed Naser: lol
[8/29/16, 4:19:46 PM] Mohammed Naser: ok
[8/29/16, 4:19:56 PM] Mohammed Naser: i know pbx and voip
[8/29/16, 4:19:57 PM] Mohammed Naser: ive set it up before
[8/29/16, 4:20:03 PM] Mohammed Naser: please dont run this stuff by me
I [read more...]
📅
Flexinet | yash@f...
😠 vexxhost.com SUCKS the most
Hi
As we were just a startup, we went to vexxhost because of their cheap plans, but you, please don't get bluffed with plans as their services are very very very very very cheap, venerable(open to every attack) and they are least concerned with the problems of their customers.
Our service were down for 3 continuous days due to a routing problem on their end and they were just trying to fool us and paying no attention to what was going on. Its my 8th month with those assholes and my services went down for 13th time. They never respond, their auto reply will keep bugging you and your services will continue to be down. This time its 4th day and those assholes are not replying queries and my services are down from last 96 hours. All my site data is on the server and status of server is "Error". This is just a small example what I am telling you.
Hi
As we were just a startup, we went to vexxhost because of their cheap plans, but you, please don't get bluffed with plans as their services are very very very very very cheap, venerable(open to every attack) and they are least concerned with the problems of their customers.
Our service were down for 3 continuous days due to a routing problem on their end and they were just trying to fool us and paying no attention to what was going on. Its my 8th month with those assholes and my services went down for 13th time. They never respond, their auto reply will keep bugging you and your services will continue to be down. This time its 4th day and those assholes are not replying queries and my services are down from last 96 hours. All my site data is on the server and status of server is "Error". This is just a small example what I am telling you.
📅
adzbrite.com (thanusri36@g...) / adzbrite.com
😠 vexxhost.com cheated me by deducting inr 6000 rs from my credit card with out [...]
vexxhost cheated me by deducting an amount 6000 indian rupeess by using my credit card information . bee carefull and dont give any credit information , they will store the credit card information in their own database , and they deduct the amount with out our concern or permission , because of vexxhost cheating i blocked my credit card . be carefull criends
vexxhost cheated me by deducting an amount 6000 indian rupeess by using my credit card information . bee carefull and dont give any credit information , they will store the credit card information in their own database , and they deduct the amount with out our concern or permission , because of vexxhost cheating i blocked my credit card . be carefull criends
📅
Matthew (arizonaonline@g...)
😠 Another Bogus Login Info, No Refund.
When I purchased web hosting with Vexxhost I discovered that the login information that they sent to me was incorrect. After several unsuccessful requests for the correct login information, I asked for my purchase to be refunded under their "Full refund in the first 30 days policy". I have requested this refund many times through chat, email, and telephone messages. First I was told that I would need to request the refund though the email that I set-up the account with, which I did. Then I was told that they were having a problem with their billing system. Now my emails are ignored. Each time I speak with a representative though their live chat support, I'm told that they will escalate the problem with billing, but that is all they can do. In researching this company, I found this seems to be a common complaint against them. After a customer pays for service, they receive bogus login information. Then the company gives them the runaround, and never refunds the purchase. I have [read more...]
When I purchased web hosting with Vexxhost I discovered that the login information that they sent to me was incorrect. After several unsuccessful requests for the correct login information, I asked for my purchase to be refunded under their "Full refund in the first 30 days policy". I have requested this refund many times through chat, email, and telephone messages. First I was told that I would need to request the refund though the email that I set-up the account with, which I did. Then I was told that they were having a problem with their billing system. Now my emails are ignored. Each time I speak with a representative though their live chat support, I'm told that they will escalate the problem with billing, but that is all they can do. In researching this company, I found this seems to be a common complaint against them. After a customer pays for service, they receive bogus login information. Then the company gives them the runaround, and never refunds the purchase. I have [read more...]
📅
Bill (-no email-) / p3air.com
😠 strange company
We've hosted with them over a year. Features and price was good, but customer service is/was non-existent. We experienced a blackout for 72+ hours without getting any response to ANY email - and we were begging. We were really trying to work things out, but you can't just ignore a customer who is literally begging. Later one of our developer hosted with them - she had almost run out of business because of lack of support.
****We received many complains of compromised sub-domains we've used for development. It is not a safe environment unless you arm your installations to your teeth.
We've hosted with them over a year. Features and price was good, but customer service is/was non-existent. We experienced a blackout for 72+ hours without getting any response to ANY email - and we were begging. We were really trying to work things out, but you can't just ignore a customer who is literally begging. Later one of our developer hosted with them - she had almost run out of business because of lack of support.
****We received many complains of compromised sub-domains we've used for development. It is not a safe environment unless you arm your installations to your teeth.
📅
dontmaTTER (me@v...) / slandered&hacked.com
😠 THEY SUCK. SECURITY IS AWFUL. HACKERS DESTROYED MY
SCAM, OUTSOURCED, BAD SUPPORT, TERRIBLE SECURITY.
IF YOU WANT TO SEE HOW HACKERS INFILTRATE YOUR HOSTING AND DEFAME YOUR DOMAINS, TRY VEXXHOST.
TERRIBLE
SCAM, OUTSOURCED, BAD SUPPORT, TERRIBLE SECURITY.
IF YOU WANT TO SEE HOW HACKERS INFILTRATE YOUR HOSTING AND DEFAME YOUR DOMAINS, TRY VEXXHOST.
TERRIBLE
📅
Mike (jimsocal@h...) / ranchosilencio.com
😠 Vexxhost has NO customer support by phone
I have had nothing but problems with Vexxhost over the past 2 months:
1) someone hacked my site through their CPanel and I tried contacting Vexxhost for a week. 24/7 support does NOT exist! I submitted about 5 tickets over 2 weeks and NONE of my tickets were responded to and no one attempted to address my issue. I finally found someone to help me get things fixed, no help from Vexxhost.
2) I want to renew my domain name but NOT my hosting, based on the above. So I tried to go to their site to do just that because my domain expires tomorrow. There is NO phone support for this at all. I talked to someone by chat and they said they'd bring it to the attention of a supervisor but I have to sit here worried about losing my domain name and there is no person to talk to who can help me. I have no reason to believe, based on the above issue in #1, that anyone will call or write me with info to help me register my domain name before it expires. Unbelievable that their site has no option for [read more...]
I have had nothing but problems with Vexxhost over the past 2 months:
1) someone hacked my site through their CPanel and I tried contacting Vexxhost for a week. 24/7 support does NOT exist! I submitted about 5 tickets over 2 weeks and NONE of my tickets were responded to and no one attempted to address my issue. I finally found someone to help me get things fixed, no help from Vexxhost.
2) I want to renew my domain name but NOT my hosting, based on the above. So I tried to go to their site to do just that because my domain expires tomorrow. There is NO phone support for this at all. I talked to someone by chat and they said they'd bring it to the attention of a supervisor but I have to sit here worried about losing my domain name and there is no person to talk to who can help me. I have no reason to believe, based on the above issue in #1, that anyone will call or write me with info to help me register my domain name before it expires. Unbelievable that their site has no option for [read more...]
📅
Saul Bretado (saul@b...) / myunlimited.net
😠 They are the worst company int the world!
They make many mistakes and they refuse to give my money back (Talking about ticket # #DBB-704-17123)
They are the worst company in the world!... Avoid them if you don't want any problems!
They stold my money!
They make many mistakes and they refuse to give my money back (Talking about ticket # #DBB-704-17123)
They are the worst company in the world!... Avoid them if you don't want any problems!
They stold my money!
📅
Alexandra S. (myotheremail@e...) / na.com
😠 I have hosed with Vexx for over 2 years. I have 8 sites and there were some issues but I overlooked them however, in the last 30 days it has been pure hell. My sites had to be move because Vexx had hardware issues. I was down for 2 days, no heads up when they were going to make the move, NO COMMUNICATION.
Once they were up I received an email stating that they can't host my sites any longer because my sites used too much of the CPU in the last 24hrs, and that I should go to a VPS. Mind you, my sites were down at that time.
Lately I also experienced 9 hacks and they keep on telling me that it is my fault, what they don't know is that my sites were scanned and passed PCI compliance + i run scripts that automatically block an IP address if hacking attempts are made. I think it's just Vexx way of getting rid of customers that make any complains by opening tickets.
STAY AWAY from this company, NOT customer FRIENDLY, they could NOT care less about you and they will treat you like [read more...]
Once they were up I received an email stating that they can't host my sites any longer because my sites used too much of the CPU in the last 24hrs, and that I should go to a VPS. Mind you, my sites were down at that time.
Lately I also experienced 9 hacks and they keep on telling me that it is my fault, what they don't know is that my sites were scanned and passed PCI compliance + i run scripts that automatically block an IP address if hacking attempts are made. I think it's just Vexx way of getting rid of customers that make any complains by opening tickets.
STAY AWAY from this company, NOT customer FRIENDLY, they could NOT care less about you and they will treat you like [read more...]
📅
Joe (vinsim1@h...) / aqafirm
😠 Terrible hosting, terrible support! Never got one response, they sent me the wrong login details and did not have the decency to respond... Stay away from this shite...
📅
Michael D. (-no email-)
😠 Hosted with Vexx Host for not even a month and my account was suspended for high CPU usage and I was instructed to pay for a VPS. This was very frusturating because my business relies on my website being UP and RUNNING. Not to mention when it was running, my php scripts were running incredibly slow.
I read the reviews here before I purchased my hosting package and now I realize that half the good reviews on this website is in fact the company submitting positive reviews for themselves... WOW!
I read the reviews here before I purchased my hosting package and now I realize that half the good reviews on this website is in fact the company submitting positive reviews for themselves... WOW!
📅
Keith | me@m...
😠 This host is very very very bad. No notice, suspended 3 sites because 1 had banner boxes on them, that were not linked to ad hosts, they were on there via as3 flash banner rotation to which i owned and made all the content. They did not just shut the site off, they deleted all the email accounts and cPanel without warning. Legally they have to warn and allow a customer time to fix what they consider a TOS violation, and allow time to back up databases. They did not. It gets worse, I phoned, they asked my name, then hung up before I even knew why the site was down, I didn't even say anything, wasn't mad, was polite. This company is so so so so bad.
📅
Rose Chiep (admin@h...) / helloall.us
😁 I got my account with them, for about six months. Used it for my blog, and everything has been going on very well. they are the best, speed wise, price and reliability of the service also a helpful support staff.
📅
stancafe@gmail.com (stancafe@g...)
😠 Vexxhost is a very very bad company for hosting a website. I was their customer for 2 years and i had slow website becouse of their servers who were failind and facing downtimes every week.
When my sites started to grow and i was geting 300 visitos per day, and they were generating up to 3000 impressions, they suspended my hosting and asked me to pay for VPS service.
I used only like 1 GB and max 10 GB transfer monthly. Imagine this, and this was cousing CPU overload. Silly
My recommandation. DONT EVEN TRY them.
When my sites started to grow and i was geting 300 visitos per day, and they were generating up to 3000 impressions, they suspended my hosting and asked me to pay for VPS service.
I used only like 1 GB and max 10 GB transfer monthly. Imagine this, and this was cousing CPU overload. Silly
My recommandation. DONT EVEN TRY them.
📅
John (-no email-)
😠 I've been using vexxhost.com for over two years. Two days ago, with no warning, vexxhost disabled all of my websites "due to very high CPU usage on your end, the CPU usage is primarily from the heavy usage of FrontPage."
Since they allow FrontPage and never gave me any indication that this was a concern, this is totally unacceptable.
As will all services, things were fine until this, but an unexpected loss of service with no warning is totally unacceptable. Do not not use vexxhost.com!
Since they allow FrontPage and never gave me any indication that this was a concern, this is totally unacceptable.
As will all services, things were fine until this, but an unexpected loss of service with no warning is totally unacceptable. Do not not use vexxhost.com!
📅
KC (khrishna@y...)
😠 My site, a wedding crafts blog, was abruptly shut down by Vexxhost citing excessive CPU usage. There was no warning. I had no idea this was an issue.
I was given the option of upgrading to a VPS or getting a backup of my cPanel to take to another host. (They said there was no way they could re-instate my website.) I opted for the latter. After several hours I got the backup and it was incomplete, missing huge chunks of data. I asked for them to resend. They declined.
I paid a full year in advance, used only 3 months, and have been refused a refund for the remaining 9 months. I
I was a great customer and had 1 CPU issue that I would've been more than happy to research and resolve. I never had the opportunity. My business was interrupted and data was lost.
Avoid!
I was given the option of upgrading to a VPS or getting a backup of my cPanel to take to another host. (They said there was no way they could re-instate my website.) I opted for the latter. After several hours I got the backup and it was incomplete, missing huge chunks of data. I asked for them to resend. They declined.
I paid a full year in advance, used only 3 months, and have been refused a refund for the remaining 9 months. I
I was a great customer and had 1 CPU issue that I would've been more than happy to research and resolve. I never had the opportunity. My business was interrupted and data was lost.
Avoid!
📅
Dan Bucco (vexed.3.bidigital@s...)
😠 A) Price good, server speed a smidgeon above average. THIS HOST HIJACKS FRONT PAGES. Site after site, not just ours, reveals MS SmartTags adlinks inserted into the first sentence of each sites index page. That's both wrong, and unethical. What's extra disturbing is that our pages already have a 'Prevent MSSMARTTAG Parsing' line of code
B) NO PHONE SERVICE - email only.
C) DO NOT TRY TO USE PHP here - You will be stunned by how much it slows server
D) Because they lied about page hijacking, rather than seeking to resolve it informally, VEXXHOST gets the lowest rating, and we have accounts with many webhosts. It is hard to get us to give ANYONE a low number, because we try to find the good in all.
VEXXHOST is worse than NewWebsite.com, and you may know that takes quite a bit.
B) NO PHONE SERVICE - email only.
C) DO NOT TRY TO USE PHP here - You will be stunned by how much it slows server
D) Because they lied about page hijacking, rather than seeking to resolve it informally, VEXXHOST gets the lowest rating, and we have accounts with many webhosts. It is hard to get us to give ANYONE a low number, because we try to find the good in all.
VEXXHOST is worse than NewWebsite.com, and you may know that takes quite a bit.
📅
Ken B. (kendan@e...)
😁 I signed up using the Personal Package.
The level of performance from this hosting company and the support I have received from them is top notch. I've dealth with several other hosting companies in the past. I was skeptic at first with the price they were offering. I signed up with nothing to lose using PayPal. I'll pay month to month for now but after a few months will likely go with the yearly plan.
It is refreshing to ask questions using regular emails. Most of my communications with them had a turn around time of about 5 minutes. I wrote at 3:00am and 3:pm. My questions were dealth with with very little correspondence - just the way I like it.
Here is an example. On a Sunday I realized the problem of having all my sub-domains under a domain belonging to a client. I expressed my concern and with just a few emails back and forth had major changes to my account done. I shook my head as I expected more time and more work on my part.
If you want confusion go [read more...]
The level of performance from this hosting company and the support I have received from them is top notch. I've dealth with several other hosting companies in the past. I was skeptic at first with the price they were offering. I signed up with nothing to lose using PayPal. I'll pay month to month for now but after a few months will likely go with the yearly plan.
It is refreshing to ask questions using regular emails. Most of my communications with them had a turn around time of about 5 minutes. I wrote at 3:00am and 3:pm. My questions were dealth with with very little correspondence - just the way I like it.
Here is an example. On a Sunday I realized the problem of having all my sub-domains under a domain belonging to a client. I expressed my concern and with just a few emails back and forth had major changes to my account done. I shook my head as I expected more time and more work on my part.
If you want confusion go [read more...]
📅
Tamy D. (me@t...)
😁 I know from the beginning how good you are , with your top of the line billing, cPanel, and the rich features, also I liked fantastico as it helped me a lot, but after sometime I learned that simply I am with the best professional people as I got top of the line technical support.
📅
BrownEyedBeauty.com (me@b...)
😁 I am a beginner in computers and internet, I bought my first domain name and my web hosting from vexxhost, I was having difficulties installing my blog, your technical support was very patient with me and help me install my blog. I know this is not their responsibility but they do it to help me, thank you support.
📅
GreatResponder (admin@g...)
😁 My Auto responder website was a nightmare for me, I was always kicked out from web hosting companies simply because I email too much, my responder was double optin and there were no spam issues. But with you, things changed, I am relaxed and can concentrate on my main business. Also you have a very responsive technical support that really helps answer my questions.
📅
Joseph G. (me@j...)
😁 A big thanks to your technical support, I was having some issues with my php pages, I thought there was a problem with Zend extension, but your technical support not only show me that the problem was in my script but also helped me correct my script to make it work properly.
📅
James W. (me@j...)
😁 As I come from an IT sector, my consideration was technical issues, I always need some software to be installed on the server which most of the times I got a negative answer, until I found vexxhost, They are great in technical support and are open to install what ever add-ons I asked. I recommend them to all of my friends and to you also.
📅
Team77.com (admin@t...)
😁 Thank you for your fine web hosting service, I want to add my review here to show how excellent service you have, I have a huge website with more than 20,000 pages and kept going from host to another until I found you, your generous bandwidth and space are great for the price I am paying, your technical support is really great. Thank you again
📅
Khaled Naser (please.dont@s...)
😁 Hello!
My experience with vexxhost is great! They have very fast support and very nice techs! Their plans are also very good for the price and they do not kick you after using alot of bandwidth
thanks alot vexxhost!
My experience with vexxhost is great! They have very fast support and very nice techs! Their plans are also very good for the price and they do not kick you after using alot of bandwidth
thanks alot vexxhost!