Pappa Shop Review 2025. Is pappashop.com good web hosting in United States?
7 user reviews; 5 support responses; 0 testimonials; 6 products, 0 promotions, 5 social accounts, Semrush #6362082; 📆 listed 2008 (#10188)
Keizer , OR 97307-0637
US
☎ Phone (503) 991-9956
📧 supportticketonly@p...Website language(s): en-US
👪 Most Recent Customer Reviews
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Pam Brown (omg2cuteboutique@g...) / omg2cute.net
😞 I can't seem to pull www.pappashop.com up on my computer. I have tried all the engines and the url is not responding. I have shut down my computer and rebooted my modem so ITS NOT ME! There is no e-mail to get in touch with them, no phone number, NO WAY TO GET HELP!!!! This is horrible customer service
I was so excited to go with them and now I am really disappointed and wondering if I made the right choice to move my nameserver.
I was so excited to go with them and now I am really disappointed and wondering if I made the right choice to move my nameserver.
🗨 Your IP was blocked because you tried over and over to log into pappashop.com's CPanel instead of your own. Your IP was unblocked and you were able to access our site and submit a ticket and we responded promptly to you. We even told you of an alternative way to contact us.
✍️ Customer Service (alex@p..., 📅 ).
✍️ Customer Service (alex@p..., 📅 ).
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-anonymous- (-no email-)
😠 It has been a week now that my website is down. when I opened a ticket, they told me that they had updated their servers , and I should refresh my website?? it took them 24 hours to post this response. Each time I reply they post with an equally useless response, standard replies, canned at best, rude and arrogant at worst.
🗨 This customer blocked his own IP address with too many invalid login attempts repeatedly. We did unblock him several times. His site was never down. He just could not access it due to blocking his IP.
✍️ Customer Service (alex@p..., 📅 ).
✍️ Customer Service (alex@p..., 📅 ).
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Shawna Purdon (scrapbooklayoutsnow@h...) / scrapbooklayoutsnow.com
😠 Poor Customer Service
I Invested over $700 into a site that had nothing but problems. Was asked to fill out a questionaire so they would know what I wanted and did exactly opposite all the way to the final draft. I had no more money to invest in yet another change since they apparently don't read the questionaire they send you, so why bother having us fill it out? so I just stayed with the final draft and was very unhappy with it. Anytime I had a problem they would not answer phone calls or emails in a timely fashion. And they will not refund hosting fees if you cancel early ... which I did! I'm going to do more research next time!! Horrible Experience! Buyers Beware!
I Invested over $700 into a site that had nothing but problems. Was asked to fill out a questionaire so they would know what I wanted and did exactly opposite all the way to the final draft. I had no more money to invest in yet another change since they apparently don't read the questionaire they send you, so why bother having us fill it out? so I just stayed with the final draft and was very unhappy with it. Anytime I had a problem they would not answer phone calls or emails in a timely fashion. And they will not refund hosting fees if you cancel early ... which I did! I'm going to do more research next time!! Horrible Experience! Buyers Beware!
🗨 This customer paid $399 for a custom design. We don't offer anything for $700 so I'm not sure where that amount came from? Customer was satisfied with her new site (emails state this) and a few months later wanted another custom design but didn't want to pay another $399 for a new custom design. Unfortunately we couldn't offer a whole new design for free. Customer then cancelled hosting and wrote reviews on the web. Customer states that we didn't answer the phone in a timely manner but we don't offer phone support. We offer live chat and ticket system. Its unfortunate that this customer didn't just try a little communication with us rather than just immediately cancel hosting and then post a review that isnt entirely based on facts.
✍️ Customer Support (alex@p..., 📅 ).
✍️ Customer Support (alex@p..., 📅 ).
MORE REVIEWS
📄 Editorial Review
(3*) 🔧 Services: Web HostingDomain RegistrationPappaShop Review – Customer-Focused Hosting and E-Commerce Solutions
Founded in 2006, PappaShop has positioned itself as a customer-oriented hosting provider with a personal approach that sets it apart from larger, more impersonal competitors. Still under its original ownership, the company emphasizes stability and consistency, while focusing on reliable hosting services and user-friendly tools for small businesses and online entrepreneurs.
Customer Service and Support
One of PappaShop’s strongest points is its dedication to customer service. The company makes a point of ensuring that clients never feel like "just another number." Support is available through a help desk and a knowledge base with tutorials, making it easier for clients to resolve issues quickly. The support team is described as courteous and professional, aiming to provide guidance at every step of the hosting journey.
Reliability and Uptime
PappaShop promotes a 100% uptime commitment, backed by 24/7 monitoring of its servers. Instead of overloading servers, the company invests in additional capacity as its customer base grows. This approach helps maintain stable performance and minimizes downtime. While "100% uptime" is an ambitious claim—rarely fully achievable in the industry—their emphasis on proactive monitoring and resource allocation reflects a genuine effort toward reliability.
Hosting Features and Tools
PappaShop’s hosting packages are designed to be accessible, particularly for those new to running online businesses. Key features include:
- Free SSL certificates for all plans
- Unmetered bandwidth
- CPanel access with over 70 one-click install applications (WordPress, Joomla, Drupal, Magento, and more)
- A mobile-responsive site builder with built-in CMS and free shopping cart
- Templates optimized for mobile use and SEO
- Support for digital downloads and multiple payment options, including PayPal and credit cards
These features allow small businesses to launch and manage an online store without requiring coding expertise. A 30-day money-back guarantee provides an extra layer of reassurance for new customers.
E-Commerce Focus
Beyond standard hosting, PappaShop places a strong focus on e-commerce solutions. Its integrated site builder and shopping cart make it easy for entrepreneurs to create and manage online shops. The simplicity of setup, combined with responsive templates and payment integration, makes the platform particularly attractive for first-time online sellers.
🎯 Conclusion
PappaShop has built a reputation as a modest but dependable provider, best suited for individuals and small businesses seeking straightforward e-commerce and hosting solutions with hands-on support. Its customer-first philosophy, risk-free trial, and accessible tools make it appealing to newcomers. However, compared to larger hosting providers in 2025, PappaShop shows limited innovation and may lack the advanced scalability, automation, and global infrastructure that bigger competitors now offer. Still, for users who value personalized service and simplicity over cutting-edge features, PappaShop remains a viable and trustworthy option.📢 Special pages
Website research for Pappa Shop on August 17, 2025 by WebHostingTop
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Plans📤 Pappa Shop Website Products
| 🔧 Shared - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🆓 Free domain / 🔌 Allowed |
|---|---|---|---|---|---|---|
| General | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Check Payments, Money Order 🔨 Control Panel : [In-house] 🔧 Category : Backup ✍️ Support Options : Email, Help Desk, Available 24/7 🔌 Hosted domains : 1 🆓 Free domains : 0 📌 Dedicated IPs : 0 🚀 Uptime : 99.9 %  Hosting without the PappaShop CMS/shopping cart for users who will build their own site. Resources: 1000 MB disk space, 1.5 GB monthly transfer, 5 email accounts, 5 FTP accounts, 5 MySQL databases, Softaculous installer and standard control-panel [...]🔗 Plan URL : https://www.pappashop.com/pages/webhosting.htm | $4.99/mo. | 1 GB | 2 GB | 0 / 1 | |
| Basic | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Check Payments, Money Order 🔨 Control Panel : [In-house] 🔧 Category : Backup, Website Builder, E-Commerce ✍️ Support Options : Email, Help Desk, Available 24/7 🔌 Hosted domains : 1 🆓 Free domains : 0 📌 Dedicated IPs : 0 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.9 % Includes the PappaShop site builder with integrated shopping cart, mobile-responsive templates, SSL certificate and SSL checkout. Resources: 4000 MB disk space, unlimited bandwidth, 5 email accounts, 5 FTP accounts, 5 MySQL databases, Softaculous [...]🔗 Plan URL : https://www.pappashop.com/pages/webhosting.htm | $9.99/mo. | 4 GB | unmetered | 0 / 1 | |
| Premium | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Check Payments, Money Order 🔨 Control Panel : [In-house] 🔧 Category : Backup, Website Builder, E-Commerce ✍️ Support Options : Email, Help Desk, Available 24/7 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.9 % Adds higher allowances and unlimited sites while keeping the full e-commerce site builder stack. Resources: 8000 MB disk space, unmetered bandwidth, unlimited email accounts, FTP accounts and MySQL databases. Domain features list unlimited add-on [...]🔗 Plan URL : https://www.pappashop.com/pages/webhosting.htm | $15.99/mo. | 8 GB | unmetered | 0 / unlimited | |
| E-Shop Basic | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Check Payments, Money Order 🔨 Control Panel : [In-house] 🔧 Category : Backup, Website Builder, E-Commerce ✍️ Support Options : Email, Help Desk, Available 24/7 🔌 Hosted domains : 1 🆓 Free domains : 0 📌 Dedicated IPs : 0 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.9 %  E-commerce hosting with the PappaShop site builder included. Specs on the cart: 4000 MB disk space, unlimited bandwidth, 5 email accounts, SSL included, unlimited subdomains/parked domains and 1 add-on domain. Designed for small shops that want an [...]🔗 Plan URL : https://www.pappashop.com/whmcs/cart.php?gid=8 | $19.99/mo. | 4 GB | unmetered | 0 / 1 | |
| E-Shop Premium | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Check Payments, Money Order 🔨 Control Panel : [In-house] 🔧 Category : Backup, Website Builder, E-Commerce ✍️ Support Options : Email, Help Desk, Available 24/7 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 0 💰 Money-back guarantee : 30 days 🚀 Uptime : 99.9 % Upgraded e-commerce hosting with more space and unlimited sites. Cart specs: 8000 MB disk space, unlimited bandwidth, unlimited email accounts, SSL included, unlimited subdomains and parked domains, and unlimited add-on domains. Best for bigger [...]🔗 Plan URL : https://www.pappashop.com/whmcs/cart.php?gid=8 | $24.99/mo. | 8 GB | unmetered | 0 / unlimited | |
| 🔧 Domains | Keep mouse over features! | 💰Price | 📆 Updated | |||
| .COM | features *💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Check Payments, Money Order ✍️ Support Options : Email, Help Desk, Available 24/7 Price Transfer : $ 19.95  .COM registration priced at 19.95 USD per year. The cart also lists the same 19.95 USD for transfers and renewals, with automated provisioning and optional extras like DNS management and WHOIS privacy. Combine with hosting or transfer in to manage [...]🔗 Plan URL : https://www.pappashop.com/whmcs/cart.php?a=add&domain=register | $19.95/yr. |
Contact information is managed by pappashop.com representatives alex@p..., info@p..., sales@p..., admin@p... [login]
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📊 Web stats
| ⚑ Targeting: | United States |
| 📂 Details for https://www.pappashop.com/ | |
|---|---|
| 📥 Website DNS: | MX::pappashop.com => 45.42.212.90 ( Las Vegas ) / Integration Processing Systems Inc. - ips.ch ns.securednshost.com => 52.11.181.236 ( Boardman ) / Amazon Technologies Inc. - amazon.com ns1.securednshost.com => 45.42.212.251 ( Las Vegas ) / Integration Processing Systems Inc. - ips.ch |
| 🔨 Server Software: | LiteSpeed |
| 📌 Website IP: | 45.42.212.90 |
| 📍 IP localization: | United States, Nevada, Las Vegas - see top providers in United States, Nevada |
| 🔗 ISP Name, URL: | Integration Processing Systems Inc., ips.ch |
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📋 Pappa Shop News / Press release
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📣 Pappa Shop Social Networks
https://twitter.com/pappashop
Pappashop Ecommerce Web hosting with CMS and shopping cart included FREE! We also offer website templates and custom web design.
Account started from May, 2010, having already 90 tweets with 63 followers and 90 friends. Last activity on .
Pappashop Ecommerce Web hosting with CMS and shopping cart included FREE! We also offer website templates and custom web design.
Account started from May, 2010, having already 90 tweets with 63 followers and 90 friends. Last activity on .
https://www.facebook.com/pappashop.hosting/ (inactive)
No official account on Linkedin yet
Pappa Shop Blog First post from June, 2014, with total 20 articles. See recent blogs summary posts:
- Big News: Extra Protection Is Now Included – FREE! - Big News: Extra Protection Is Now Included – FREE! We're excited to announce that all our hosting customers now benefit from full-scale security protection at no extra cost! Your websites are now ...
- Shared Server Upgrades - We upgraded all of our shared servers. We are proud to announce the following new features available to all of our shared server customers now: New Hardware :: The hardware has been upgraded to SSD ...
- Important upcoming Pricing Changes as of 04/01/2022 - In order to keep up with increasing labor and operational costs, we are forced to make changes to our rates as of 06/01/2022. Please note: by choosing a 36 month triennially plan you will not incure
Reviews👪 Pappa Shop Customer Ratings
The quick stats of Pappa Shop profile shows a note average of 3.4 out of 10, counting 7 opinions. (few listed on the top of the page)
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login
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| (1 = 14.29%) | |
|---|---|
| (1 = 14.29%) | |
| (2 = 28.57%) | |
| (3 = 42.86%) |
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-anonymous- (-no email-)
😞 no phone customer service. when you try to call the sales line it's always on voicemail. No weekend service. Website was down in the first week I had my site there. Have to open tickets for support and wait 24+ hours.
🗨 We don't have voicemail as we don't offer phone support or have a call center or phone to call. We state business hours on our site but we are here working all weekend most weekends and sometimes into the night. We also end up working holidays at times too. You don't have to wait 24 hours for a ticket response but we ask that you allow that amount of time just in case we need to fix something for you.
Since you didn't post your domain name I can't look you up to see what might have been the problem.
✍️ Customer Support (alex@p..., 📅 ).
Since you didn't post your domain name I can't look you up to see what might have been the problem.
✍️ Customer Support (alex@p..., 📅 ).
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Shawn Mattsson (scmatts@c...) / piercingfrenzy.com
😠 Caution- Things have changed
PappaShop used to be great but now things have changed. I receive nasty, usless responces to my email questions. No one will answer the phone. The do not seem to care that I am loosing money waiting for their response. Instead of offering help they outlined the proceedure for cancelling my service. Start with another web host before you have to move your whole site.
PappaShop used to be great but now things have changed. I receive nasty, usless responces to my email questions. No one will answer the phone. The do not seem to care that I am loosing money waiting for their response. Instead of offering help they outlined the proceedure for cancelling my service. Start with another web host before you have to move your whole site.
🗨 Posted by Shawn,
While trying to install Google Analytics I went into the Template section and clicked customize like the Knowledgebase article advises. Now the left side of my page is light blue and purple but we had it set to black and white.
Would you please change the color or tell me how to do it?
Thanks so much,
Shawn
Posted by PappaShop on Saturday 9th July 2011 at 13:45
You can select the template from the dropdown list, check both little boxes under the dropdown list and then click Apply. This will reset the original template.
Thank you,
From the desk of Jocelyn C.P.
Posted by Shawn on Sunday 10th July 2011 at 02:38
The bottom check box will not stay checked. I am not using the original template. Don modified it so the whole page looks black. Would you please look at my page and see how it is blue on the left. That blue part was black so that it matched the rest of the page. Jocelyn
Staff
Posted by PappaShop on Sunday 10th July 2011 at [read more...]
✍️ Customer Support (alex@p..., 📅 ).
While trying to install Google Analytics I went into the Template section and clicked customize like the Knowledgebase article advises. Now the left side of my page is light blue and purple but we had it set to black and white.
Would you please change the color or tell me how to do it?
Thanks so much,
Shawn
Posted by PappaShop on Saturday 9th July 2011 at 13:45
You can select the template from the dropdown list, check both little boxes under the dropdown list and then click Apply. This will reset the original template.
Thank you,
From the desk of Jocelyn C.P.
Posted by Shawn on Sunday 10th July 2011 at 02:38
The bottom check box will not stay checked. I am not using the original template. Don modified it so the whole page looks black. Would you please look at my page and see how it is blue on the left. That blue part was black so that it matched the rest of the page. Jocelyn
Staff
Posted by PappaShop on Sunday 10th July 2011 at [read more...]
✍️ Customer Support (alex@p..., 📅 ).
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ladyveve (welkindreamer@g...)
😉 poor customer support
I have been with pappashop for years now. I really liked them. I've never had a problem but now that I do, Ive gotten very little help. The only way to contact them is with a trouble ticket, which is great if they read it and respond appropriately. I'm on my third ticket and I've yet to get a response answering my question. My problem is that I cant login to the client area. It says I don't have an account. Instead of them addressing the issue. They send me a generic response telling me how to login. Not something I would expect from a small business. I'll be swithching hosts now.
I have been with pappashop for years now. I really liked them. I've never had a problem but now that I do, Ive gotten very little help. The only way to contact them is with a trouble ticket, which is great if they read it and respond appropriately. I'm on my third ticket and I've yet to get a response answering my question. My problem is that I cant login to the client area. It says I don't have an account. Instead of them addressing the issue. They send me a generic response telling me how to login. Not something I would expect from a small business. I'll be swithching hosts now.
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Donald Potter (info@k...) / keizerprinting.com
😁 There plans accomidate the novice user as well as the advance user, with 99.9% uptime. In the past few years I have had no problems with outtages or any problems of any kind. I have had 4 accounts with them on basic, premium and even Advance hosting plans.
There support is very helpful as well!
There support is very helpful as well!
