Namesco Review 2025. Is names.co.uk good web hosting in United Kingdom?

📄 Editorial Review

🔃 Namesco is part of team.blue
(3*) 🔧 Services: Web HostingDomain RegistrationWebsite Builder
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Namesco, operating under the domain names.co.uk, is a long-standing UK-based web hosting provider with over two decades of experience. Founded in 1997 and now part of the European tech conglomerate team.blue, Namesco has grown into a notable figure in the British hosting landscape. With over 650,000 websites hosted and a strong focus on UK-based customer service, the company appeals to individuals, small businesses, developers, and resellers seeking reliable and versatile hosting infrastructure.

Although once more decorated in the industry, Namesco’s branding remains solid thanks to its consistency in service delivery, support, and recent focus on eco-friendly operations.

Hosting Services and Infrastructure

Namesco offers a comprehensive range of services, including shared hosting, VPS, dedicated servers, reseller hosting, email hosting, domain registration, and SSL certificates. Their shared hosting plans cater only Linux users, and include IMAP-based email and a free domain name (for the first year on most plans).

However, the entry-level shared hosting options come with some limitations—such as restricted hosted domains or email accounts—which may feel constrictive compared to other mainstream competitors. The Premium plan, on the other hand, offers more flexibility, including unlimited features that suit growing websites or small businesses.

Their VPS and dedicated servers are where Namesco begins to differentiate itself. These plans are fully managed and run on modern infrastructure, utilizing Intel Xeon E5 processors, DDR4 RAM, and SSD storage. Dedicated servers are offered in tailored variants, including options optimized for WordPress and Magento, complete with caching tools like Redis and OPcache, and security software such as VCTR Pro for automated vulnerability scanning.

Reseller hosting is limited to a single plan, but this comes with unlimited email and hosted accounts on both Linux and Windows, running on SSD storage. The model allows resellers to set their own pricing and branding, with no hidden costs advertised.

Performance and Technical Features

From a performance standpoint, Namesco emphasizes speed and availability. Hosting plans benefit from SSD and NVMe storage, Dell PowerEdge servers, and caching systems that reduce load times. The company supports popular content management systems, and installation of WordPress, Joomla, and others is possible via one-click installers.

Their custom-built Security Shield is a noteworthy inclusion, featuring malware scanning, automatic CMS patching, DDoS protection, and firewall configuration. Daily backups and restore options are included, alongside tools for FTP/SSH access, cron jobs, phpMyAdmin, and configurable PHP versions.

Namesco guarantees 99.9% uptime, which is standard across the industry, though they do not explicitly offer uptime credits or advanced SLAs on most basic packages.

Data Center & Network

Namesco’s hosting is backed by a secure UK data center in the Thames Valley, operating with Tier 3+ specifications. The facility features redundant power, physical and network security, and 24/7 monitoring. Spread across 50,000 square feet, the infrastructure includes:

• Up to 450 server racks
• 2N power configuration
• Multi-layer access controls
• 24/7 staffed perimeter security

The facility is also connected to other UK network points via high-bandwidth MPLS, ensuring resiliency and low-latency connectivity. These physical and network redundancies provide the backbone for their stable hosting operations.

Environmental Commitment

One of Namesco’s strongest recent moves is their investment in green hosting. Their data center now runs on 100% renewable energy, verified by the Green Web Foundation. They also offset emissions through global tree-planting partnerships and implement comprehensive recycling, equipment reuse, and sustainability practices internally. Electric company vehicles and cycle-to-work initiatives further support their net-zero ambitions.
This eco-conscious approach may appeal to businesses that prioritize sustainability in their operations and procurement.

Control Panels & Usability

While Namesco used to offer cPanel and Plesk—both well-established and widely used control panels, there is no mention anymore in 2025 on their website, only about a proprietary in-house panel (WePanel) for billing and account management. The in-house interface, however, feels outdated in design and functionality, segmented across different subdomains and lacking the polish seen in modern dashboards. This fragmentation might be frustrating for users accustomed to streamlined experiences.

Customer Support

Customer support is available seven days a week, with phone assistance during office hours and a 24/7 ticketing system. While not fully 24/7 across all channels, the support team is UK-based and known for being responsive and knowledgeable. Namesco also offers a well-maintained knowledge base with tutorials, guides, and FAQs, helpful for users who prefer self-service.

Their support infrastructure, while not industry-leading, is consistent and reliable, offering peace of mind for users who might occasionally need technical assistance.

Pricing & Value

Namesco’s pricing is transparent and fairly competitive, especially on introductory offers such as £2 for the first month on shared hosting. However, they do not advertise a money-back guarantee, which could deter some cautious buyers looking for a risk-free trial.

While not the cheapest in the UK market, their pricing reflects the quality of infrastructure, green credentials, and UK-based support. There are no aggressive upsells or hidden renewal traps, which makes them a safer choice than some of the big-brand competitors.

Namesco, once known for offering both Linux and Windows-based hosting, has phased out support for Windows shared hosting in its current lineup—a notable shift from previous years. What raises further concerns is their pricing strategy, which relies heavily on introductory offers. While the initial prices appear competitive, they apply only to the first month of service. For example, the *Pro-XL Shared Web Hosting* plan is advertised at £5 for the first month, but renews at a significantly higher rate of £29.99/month. This sharp increase can catch users off guard, especially those expecting consistent long-term pricing. Such a steep jump is uncommon in the industry and may undermine customer trust, particularly for those comparing hosting providers based on transparency and long-term value.

The refund policy at Names.co.uk is primarily discretionary. This means refunds are not guaranteed unless explicitly outlined in their terms of business. Each refund request is reviewed individually, based on its specific circumstances and the documentation provided. Customers are encouraged to include all relevant information, such as correspondence and supporting documents, when submitting a request.

To initiate a refund inquiry, customers must log an official request through the support section of their Online Control Panel, addressed to the Customer Care Team. Names.co.uk aims to respond to refund requests within 10 working days.
It’s important to note that if the customer terminates the agreement, any liability terms specified under the contract will still apply.

🎯 Conclusion

Namesco provides a well-rounded and dependable hosting solution, particularly for UK customers who prioritize local infrastructure, green credentials, and a trustworthy support team. Their platform offers solid performance, a wide range of features, and straightforward pricing.

That said, a few drawbacks remain: the dated account dashboard, lack of variety in reseller/VPS plans, and the absence of a money-back policy may limit their appeal to more advanced or price-sensitive users. Additionally, they haven’t kept pace in industry recognition, with most of their hosting awards dating back over a decade.
Despite this, Namesco remains a strong choice for small businesses and individuals seeking stable, eco-conscious hosting from a UK provider with a long-standing presence.

Namesco holds a strong position among European hosting providers, known for reliable services and a broad product range. However, one notable shortcoming lies in the naming of its hosting plans. The distinction between options such as Website Builder, Shared Web Hosting, and WePanel Hosting Packages is not clearly defined, which can lead to confusion for potential customers. This lack of clarity in product segmentation makes it harder for users—especially beginners—to identify the most suitable solution for their specific needs. A more intuitive naming strategy and clearer categorization would significantly improve the user experience during the selection process.

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