Malaysia-VPS Review 2025. Is malaysia-vps.com good web hosting in Malaysia?

📄 Editorial Review

(3*) 🔧 Services: Web HostingDomain Registration
Malaysia-VPS.com is a local hosting brand operated by ControlVM Sdn. Bhd., incorporated in 2017 after acquiring ControlVM Technology. Headquartered in Selangor, Malaysia, the company has steadily expanded its reach and now serves clients from over 40 countries, including customers in the United States, Europe, the Middle East, and across Asia.

The provider positions itself as a full-service hosting company, offering everything from domain registration and SSL certificates to cloud hosting, VPS, dedicated servers, and colocation. Unlike many smaller providers that simply resell capacity, ControlVM has invested in its own infrastructure within Malaysian data centers, while also outsourcing capacity to established facilities in Singapore, Europe, and the USA to ensure international coverage.
The company’s product portfolio is broad:

• Cloud Hosting – available as elastic hosting, cloud web hosting, PBX hosting, or enterprise cloud solutions.
• Cloud Servers & VPS – Linux SSD VPS, Windows SSD VPS, and KVM-based solutions with scaling options up to 32 CPU cores, 72 GB RAM, and 10 TB storage.
• Dedicated Servers – powered by Intel Xeon processors with same-day delivery and IPMI access.
• Colocation – Tier III compliant facilities for housing customer-owned hardware.
• Business Email Hosting – with cPanel management, strong IP reputation controls, and free domain included on select plans.

Their enterprise positioning is underlined by the integration of security tools such as Comodo cWatch for WAF and malware protection, CloudLinux isolation, SSD/NVMe storage pools, and firewall-based defenses. This blend of services makes Malaysia-VPS.com attractive to both small businesses starting out and enterprises seeking scalable infrastructure.

💰 Price & Cost

Pricing is competitive for the Malaysian market, though not always the lowest. The Cloud Web Hosting Personal plan starts at RM155/year, while Enterprise Cloud VPS plans begin at RM45/month, offering flexible upgrades as resource needs grow. Dedicated servers start from RM449/month, which includes enterprise hardware, IPMI access, and Tier III data center hosting.

Colocation services are billed based on rack space, power, and bandwidth, with upgrade options such as additional IPs (RM10/IP per month) or gigabit LAN ports (RM100/port per month).

A 30-day money-back guarantee is available, but only for shared web and email hosting plans. VPS, cloud servers, dedicated servers, SSL certificates, and colocation are excluded from refunds. The refund policy is strict, with payments generally treated as non-refundable unless the company fails to deliver the service within the promised timeframe.
The provider accepts multiple forms of payment, including PayPal, Stripe, and major credit cards. However, customers should note that chargebacks incur penalties, with ControlVM billing USD50 per returned check, wire transfer, or disputed payment.

🏢 Data Center

Malaysia-VPS.com operates its main infrastructure in Tier III certified facilities in Malaysia, with additional outsourced data center capacity in Singapore, Europe, and the USA.
Their primary MY03/CX2 facility in Cyberjaya offers:

• Tier III certification and ISO compliance.
• Raised flooring and N+1 redundant power.
• Cold aisle cooling systems.
• 24/7 CCTV monitoring and strict building access controls.
• Carrier-neutral connectivity for local and international routing.

This hybrid model of in-house and outsourced facilities allows Malaysia-VPS.com to balance local control with global reach, offering customers both domestic hosting for compliance and international options for performance.

The provider guarantees 99.8% network uptime SLA, equivalent to about 86 minutes of downtime per month. If this threshold is exceeded due to internal network issues, customers may receive a 10% service credit (capped at RM200 or USD50).

✍️ Customer Support

Customer support is available 24/7, with multiple contact channels including tickets, email, and phone. The company emphasizes its self-owned infrastructure and dedicated team, which gives it a degree of flexibility and direct control that resellers cannot match.
Support quality is reinforced with managed service options, and security-conscious customers can take advantage of Comodo’s cWatch platform for continuous monitoring, malware prevention, and PCI DSS compliance assistance.

While customer service is positioned as a strong point, certain limitations exist: OS reinstallation on dedicated servers is charged at USD25 if performed by staff, and IPMI access for dedicated servers requires a ticket request rather than being always available.

🔨 Control Panel

Most hosting services are powered by the cPanel control panel, widely recognized for its ease of use and feature-rich interface. Cloud hosting and VPS customers can manage resources, backups, and firewall rules directly via the client portal, with KVM virtualization enabling advanced functionality such as running both Linux and Windows systems.

For email hosting, cPanel management allows easy setup of accounts and spam protection. VPS and dedicated server clients also benefit from additional flexibility, with self-service options for firewall management, backup creation, and operating system reinstallations.

🎯 Conclusion

Malaysia-VPS.com has grown quickly since 2017, establishing itself as a reliable local provider with international reach. Its strengths lie in broad service coverage, Tier III data center hosting, enterprise-grade cloud and dedicated solutions, and strong security integration.

On the downside, the refund policy is restrictive, uptime SLA is slightly lower than global competitors (99.8% instead of 99.9–100%), and some service terms (such as IPMI access and OS reinstallation fees) may be inconvenient for advanced users. Pricing is competitive locally but may not always be the cheapest compared to global hosts.

Overall, Malaysia-VPS.com is a solid choice for Malaysian businesses seeking local hosting with professional infrastructure, or international customers who want presence in Southeast Asia. While not perfect, its mix of services, scalability, and security makes it a dependable mid-tier provider.

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