Hetzner Review 2025. Is hetzner.com good web hosting in Germany?

📄 Editorial Review

🔧 Services: Web HostingDomain Registration ICANN registrar Own datacenter
⇔ Redirected domains: your-server.de hetzner.de hetzner.cloud hetzner.ag
Founded in 1997, Hetzner is a hosting provider powered by hardware and software products with strong reputation on the market. They are a green company working on renewable energies. Their website is available in German, English and Russian.

The company offers the following web hosting solutions:

• Shared Hosting;
• Dedicated Servers;
• Cloud Hosting;
• Managed Servers;
• Colocation;
• Domain Registration;
• SSL Certificates;

With shared hosting packages, customers can find included standard features that are important when purchasing hosting services: backup, SSL encryption or DNS. Hetzner also implemented support for PHP scripts or databases (MySQL/PostgreSQL). The inconvenience that might appear is that some features usually included in an unlimited amount in server configurations at other hosting companies, are restricted here to limited amounts, except for the advanced shared hosting plan.

Cloud servers are powered by Load Balancers and run on Intel Xeon Gold or AMD EPYC 2nd GEN processors. These are scalable servers and can be upgraded up to 10 TB storage and data traffic can be expanded from the 20 TB automatically implemented in the server. The customers also enjoy free choice regarding network storage (NVMe SSD RAID or Ceph).

Customers have the freedom to choose between pre-configured dedicated servers or the customization of their personal server. These are powered by Intel and AMD processors, running on SATA, HDD or NVMe SSD drives.

💰 Price & Cost

Hetzner provides standard prices for the plans they offer. Customers can cancel their plan and receive a refund, but the company does not give much information about their money-back guarantee, but we know that servers are covered by 14 days money back. If you pay in advance, you can still cancel the server within the normal cancellation period, meaning you would then get a partial refund of the money you paid in advance. Details https://docs.hetzner.com/accounts-panel/accounts/payment-faq/

⌛ Reliability

There is no mention of an uptime guarantee. However, they guarantee an annual average of 99.9% network availability for the infrastructure of our computer center. Details at https://www.hetzner.com/rechtliches/agb

🏢 Data Center

The headquarters of the company are located in Gunzenhausen, Germany. They also own a data center located in Tuusula, Finland.

✍️ Customer Support

In order to get in touch with tech support, customers can contact them on phone, e-mail or customers can complete a form explaining the problem they are dealing with. They are also active on social media platforms, so customers can contact them on their Facebook, Twitter or Instagram pages as well.

For additional info, you can always go to their documentation page. For explanatory videos, you can check out their YouTube channel.

🔨 Control Panel

There is no specific mention of the control panel they use, therefore they use their own control panel. However, for dedicated machines they offer at extra cost ( € 32.00 /mo. ) cPanel / WHM and Plesk (Plesk 12/Onyx)

🎯 Conclusion

Hetzner is a green hosting company providing a variety of hosting solutions. They offer good prices (neither cheap, nor expensive) for their services, but their money-back guarantee is not accurately mentioned.

There is no uptime guarantee, but they work on robust hardware which makes sure of network availability and speed.

Overall, Hetzner is a good hosting choice for online business as it provides necessary equipment for your server management and affordable prices.

🌏 Server locations:

Gunzenhausen Tuusula

📢 Special pages

• Contact us
• Terms of Service
• Privacy
• Wiki
• Knowledge base