Exainfra.net Review 2025. Is exainfra.net good web hosting in United Kingdom?

📄 Editorial Review

(3*) 🔧 Services: Data Center
EXA Infrastructure, founded as part of I Squared Capital’s portfolio, is today one of the largest dedicated digital infrastructure platforms bridging Europe and North America. Headquartered in London, the company operates a 155,000 km fiber backbone across 37 countries, supported by six transatlantic cables. Their network is known for offering the lowest latency route between Europe and the U.S., making it a strategic partner for businesses that rely on speed and resilience.

Mission and Approach

The company positions itself not just as a network provider, but as a long-term partner for digital growth. Its culture emphasizes simplicity, efficiency, and innovation, supported by a team of engineers and specialists who focus on delivering resilient high-capacity solutions. The guiding values—bold thinking, continuous growth, and strong connections—shape both their internal development and their customer engagement.

Infrastructure and Network Capabilities

EXA Infrastructure owns and manages its entire network, avoiding reliance on intermediaries. This full control allows them to maintain uniform Service Level Agreements and competitive cost structures. With over 500 Points of Presence, 300 colocation facilities, and connections to 25 financial exchanges, their backbone spans 300 cities across 37 countries. Notable routes include the EXA Express transatlantic cable with sub-60 ms latency, and the Trans Adriatic Express, a low-latency path linking Italy, Greece, and Turkey.
Their investment strategy is aggressive, with more than €280 million allocated to network upgrades and expansion since 2021. The use of 400G transmission technology and partnerships with leading vendors ensures the infrastructure is prepared for hyperscale needs.

Colocation and Edge Services

Beyond transport capacity, EXA provides colocation in both Europe and North America, fully integrated into its network. Facilities range from standard racks and cages to custom-built suites. These colocation sites also support Edge deployments, which are critical for hyperscalers and industries needing closer proximity to end users.
The company also manages 20+ Cable Landing Stations (CLS), offering open access to multiple carriers. These facilities provide a vital bridge between large data centers, cloud regions, and subsea cables.

Additional Solutions

EXA goes beyond colocation and transport by supporting clients with land and power solutions directly along their backbone. This includes enabling Edge data centers or even hosting satellite ground stations for emerging broadband providers. Their portfolio is limited to four focus areas—infrastructure, transport, colocation, and technical services—which allows them to concentrate resources where they excel.

💰 Price & Cost

EXA does not operate as a retail host, so pricing is not publicly listed. Instead, businesses negotiate commercial terms such as IRUs, leases, or tailored agreements depending on capacity and location. While this makes services highly flexible for enterprises, it also means EXA is not suited for individuals or small businesses seeking standardized plans.

⌛ Reliability

The company advertises a network availability SLA of 99.995%, reflecting the enterprise-level redundancy and monitoring in place. However, unlike retail hosting providers, EXA does not publish money-back guarantees, as services are delivered under tailored wholesale contracts. Refunds or credits are handled contractually through SLA breach clauses rather than consumer-style guarantees.

✍️ Customer Support

Support is available 24/7/365, with multilingual teams (English and local European languages) handling both technical and account management needs. Customers benefit from direct contact with engineers and account managers rather than outsourced call centers, which is crucial for mission-critical workloads.

🎯 Conclusion

EXA Infrastructure stands out as a wholesale-grade provider with unmatched fiber assets, transatlantic routes, and carrier-neutral colocation. Their solutions are tailored for governments, enterprises, hyperscalers, and industries requiring ultra-low latency and guaranteed uptime. While the company is clearly not designed for retail hosting clients and does not provide consumer-level guarantees, for organizations needing secure, large-scale digital infrastructure, EXA represents a highly reliable partner with global reach.

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