Coolhousing Review 2025. Is coolhousing.net good web hosting in Czech Republic?

📄 Editorial Review

(3*) 🔧 Services: Web HostingDomain Registration Own datacenter
Coolhousing is a Czech data center provider established in 2003, operating from a strategic location in the heart of Prague, within the Stimbuilding on Vinohradská třída, near the NIX.cz exchange. Over the years, the company has grown into a recognized player in the regional hosting market, focusing on reliability, security, and personalized service. Their infrastructure is spread across three modern server rooms, each equipped with advanced cooling, power backup, and security measures to ensure maximum uptime and stable performance.

The company’s philosophy is built around security, transparency, and an individual approach. They emphasize clear contractual terms without hidden fees, SLA-backed services, and a human touch in customer interaction. Coolhousing also offers long-term partnerships for businesses looking for tailored IT solutions, from small setups to large-scale deployments.

Colocation Services

Coolhousing provides rack hosting, full rack colocation, and smaller-scale options like NAS, NUC, or mini colocation. All colocation services benefit from redundant power supply systems, advanced cooling with cold/hot aisle separation, and multi-path network connectivity. These facilities are supported by anti-DDoS protection, physical security, and 24/7 monitoring.

Server Hosting

They offer VPS hosting, dedicated servers, and managed server solutions. VPS hosting is backed by daily automated backups, while dedicated servers are available with optional management services for clients who prefer hands-off administration. The managed server offering includes monitoring, security updates, and proactive issue resolution.

Additional Hosting & Network Services

Beyond standard hosting, Coolhousing provides:

• Administration services for server management
• Dedicated lines and private network circuits
• Data storage solutions
• KVM over IP for remote server control
• Network security features including anti-DDoS protection
• Microsoft licensing for Windows-based deployments
• TV/media streaming services and data circuits for specialized needs

The combination of robust infrastructure, transparent business practices, and a broad service portfolio positions Coolhousing as a serious choice for companies operating in Central Europe.

💰 Price & Cost

Coolhousing operates with clear and upfront pricing, avoiding hidden charges. Payment can be made via multiple online methods, including credit card, PayPal, GoPay, and direct bank payments from various Czech banks.
A standout aspect is their generous money-back guarantees:

• 200-day proportional refund for virtual servers, dedicated servers, rack housing, and server housing if repeated outages occur due to operator faults (for annual prepaid plans).
• 14-day full refund for VPS, server colocation, rack colocation, or dedicated servers without minimum commitment.
• 60-day contract withdrawal option for 24-month commitments on server colocation or rack colocation, without penalties.

These refund and withdrawal policies are rare in the data center industry, reflecting strong confidence in service quality.

🏢 Data Center

Coolhousing’s Prague facility consists of three server rooms with:

• N+1 cooling systems using cold/hot aisle separation and free cooling technology.
• N+1 UPS-backed power systems, supported by diesel generators for prolonged outages.
• Independent power separation for IT equipment and infrastructure systems.
• Redundant network infrastructure using Juniper and Cisco hardware with a Spine & Leaf topology, active ECMP routing, and multiple independent optical paths to ensure stability.
• Connections to NIX.cz for peering and transit through Vodafone Business and ComSource with full BGP tables.

While no formal uptime SLA is publicly stated, historical data indicates extremely high availability (approaching 99.9999761% in some periods).

✍️ Customer Support

Technical support is available 24/7/365, including holidays, via phone and email. The support team operates directly from the data center, allowing quick physical intervention when needed. Customers also benefit from a modern control panel accessible on desktop or mobile devices, enabling real-time management of services without relying on operator intervention.

🔨 Control Panel

Coolhousing provides a custom-built control panel with a clear and intuitive interface, optimized for both desktop and mobile devices. Clients can:

• Monitor service status
• Manage configurations
• Access backup and restore functions for VPS
• Handle billing and contracts

This self-service portal reduces downtime by enabling customers to perform many operations without waiting for support intervention.

🎯 Conclusion

Coolhousing combines high-grade infrastructure, robust connectivity, and strict security measures with a transparent and customer-friendly business approach. Their range of colocation, VPS, dedicated, and managed services suits both SMEs and larger enterprises looking for reliable hosting in Central Europe.
Strengths include:

• Excellent location in Prague with direct access to NIX.cz
• Multiple redundancy layers for power, cooling, and connectivity
• Unusually generous refund policies
• Transparent contracts and billing
• 24/7 technical presence on-site

The main limitation is the absence of a publicly advertised uptime SLA, though historical data suggests strong reliability. For companies seeking a secure, technically advanced, and service-oriented Czech data center provider, Coolhousing stands out as a premier choice.

🌏 Server locations:

Prague

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