Chilly Domains Review 2025. Is chilly.domains good web hosting in Austria?
21 user reviews; 0 support responses; 0 testimonials; 7 products, 0 promotions, 1 social account, Semrush #8082070; 📆 listed 2006 (#3395)
Kirchengasse 13/1A
Wien , VIENNA 1070 AT
☎ Phone +43 (0) 720 277 077
📧 support@c...Website language(s): en-US de-DE
👪 Most Recent Customer Reviews
📅
-anonymous- (-no email-)
😁 Chilly.domains wurde vor einigen Jahren übernommen und erbringt seitdem einwandfreie Leistungen. Die bisherigen Bewertungen stammen von der Vorgängerfirma.
📅
kari (-no email-)
😠 Don't use this company
As others, the service used to be just about OK although tardy. It is now non-existent, have lost access to sites, one site completely down, also email problems. As the company hasn't gone bust it is tricky to get access to my domains to transfer them. VERY dodgy.
As others, the service used to be just about OK although tardy. It is now non-existent, have lost access to sites, one site completely down, also email problems. As the company hasn't gone bust it is tricky to get access to my domains to transfer them. VERY dodgy.
📅
-anonymous- (-no email-)
😠 Appalling support. Submitted numerous support requests through web portal. No reply. No support.
Are they really bankrupt?
Are they really bankrupt?
MORE REVIEWS
📄 Editorial Review
(3*) 🔧 Services: Web HostingDomain Registration ICANN registrar⇔ Redirected from chillydomains.at
🔃 This company is a reseller of Domain Technik
Chillydomains – A Hosting Brand Reimagined Under New Stewardship
With a legacy that dates back to 1998, Chillydomains was once a standalone web hosting and domain provider under Hanival Internet Services GmbH in Vienna. However, financial pressures in the late 2010s culminated in bankruptcy in December 2012, casting doubt on the company’s future. What followed was a critical turning point: in January 2013, the assets and customer base were acquired by Ledl.net GmbH, a well-established Austrian hosting provider with strong technical credentials.
This acquisition not only kept Chillydomains alive but reshaped it—shifting the brand into a more stable, technologically supported environment under the larger umbrella of Ledl.net’s Domaintechnik platform.
Reliable Services for Everyday Online Needs
Post-transition, Chillydomains has focused its offerings around core hosting essentials, suited for individuals and small to mid-sized businesses:
- Flexible web hosting plans, ideal for both personal and commercial websites
- Domain registration and management, supporting a wide array of TLDs
- Email hosting, allowing businesses to operate with professional email addresses linked to their domain
The brand has pivoted toward clarity and customer-friendliness, eliminating hidden charges and unnecessary upselling—a welcome approach in a market often cluttered by confusing price structures.
Focus on Performance and Stability
While Chillydomains is no longer independently operated, its infrastructure now benefits directly from Ledl.net’s data centers, among the most robust in Austria. Key strengths include:
- Redundant power and hardware systems, which reduce the risk of service interruptions
- Real-time monitoring, ensuring uptime and early issue detection
- Regular server upgrades, keeping the platform aligned with evolving security and performance standards
This backend strength enables customers to rely on fast-loading websites, stable email delivery, and consistent domain management—all without the burden of managing the technical layers themselves.
Support That Speaks Your Language
One of the most praised aspects of Chillydomains under its new management has been its responsive customer support. When Ledl.net took over, they didn’t just inherit systems—they reactivated blocked domains and restored access for clients affected during the transition.
Beyond recovery, Chillydomains has placed emphasis on ongoing support:
- A dedicated emergency portal (Chillyforum.at) for urgent issues
- Helpful and approachable support staff with a clear focus on solving—not deflecting—problems
- Proactive communication, with customers encouraged to give feedback for service refinement
This hands-on attitude has helped to rebuild trust with users who may have experienced uncertainty during the brand’s turbulent period.
Transparent Approach, Long-Term Vision
Where Chillydomains now differentiates itself is in its no-nonsense philosophy: clearly presented services, honest pricing, and a focus on doing the fundamentals well. It doesn’t overpromise cutting-edge innovation, but instead offers reliable, everyday solutions supported by industry expertise.
The brand is particularly well-suited for:
- Freelancers and SMEs needing a stable online presence
- Local businesses looking for domain-based email and secure hosting
- Users who value human support over large-scale automation
🎯 Conclusion
Chillydomains, now powered by Ledl.net GmbH, has effectively navigated its post-bankruptcy chapter and found solid footing as a dependable web services provider. While its journey has not been without challenges, the transition was handled with care, and the result is a service that is both technically reliable and customer-conscious.Those looking for a hosting partner that puts stability, transparency, and support first will likely find Chillydomains a worthy choice—especially within the Austrian or broader DACH region, where local infrastructure and language support can be real advantages.
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Website research for Chilly Domains on May 13, 2025 by WebHostingTop
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Plans📤 Chilly Domains Website Products
| 🔧 Shared - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🆓 Free domain / 🔌 Allowed |
|---|---|---|---|---|---|---|
| Homepage-Designer Free | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer 🔧 Category : Backup, DNS, Wordpress, Self Managed, Website Builder ✍️ Support Options : Email, Phone / Toll-Free, Available 24/7 🔌 Hosted domains : 1  High-Speed Web- and Emailhosting Create a website without prior knowledge by drag and drop. No setup fee and no hidden fees, always included for free with every domain registration. 🔗 Plan URL : https://chilly.domains/en/website-builder/ | free | 2 GB SSD NVMe | 10 GB | / 1 | |
| Homepage-Designer Lite | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer 🔧 Category : Backup, DNS, Wordpress, Self Managed, Website Builder ✍️ Support Options : Email, Phone / Toll-Free, Available 24/7 🔌 Hosted domains : 1 💰 Money-back guarantee : 30 days High-Speed Web- and Emailhosting Create a website without prior knowledge by drag and drop, with 50+ design templates. No setup fee and no hidden fees Promotional price valid for the first year, thereafter €1.99 🔗 Plan URL : https://chilly.domains/en/website-builder/ | €0.99/mo. VAT 20% inc | 10 GB SSD NVMe | 100 GB | / 1 | |
| Email Only | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer 🔧 Category : Backup, DNS, Wordpress, Self Managed ✍️ Support Options : Email, Phone / Toll-Free, Available 24/7 🔌 Hosted domains : 1 💰 Money-back guarantee : 30 days  High-Availability Email-hosting10 GB NVMe Storage 128 MB file attachments 10 E-Mail Accounts Unlimited E-mail aliases Server Spamfilter Account Spamfilter Forwardings Autoresponder POP3 and IMAP No setup fee and no hidden fees 🔗 Plan URL : https://chilly.domains/en/e-mail-server/ | €1.00/mo. VAT 20% inc | 10 GB SSD NVMe | unmetered | / 1 | |
| Bronze | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer 🔧 Category : Backup, DNS, Wordpress, Self Managed ✍️ Support Options : Email, Phone / Toll-Free, Available 24/7 🔌 Hosted domains : 1 💰 Money-back guarantee : 30 days  High-Speed Webhosting10 GB NVMe Storage 10 E-Mail Accounts 1 Database PHP4.4 to 8.4 No setup fee and no hidden fees 🔗 Plan URL : https://chilly.domains/en/webhosting/ | €2.49/mo. VAT 20% inc | 10 GB SSD NVMe | 100 GB | / 1 | |
| Homepage-Designer Premium | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer 🔧 Category : Backup, DNS, Wordpress, Self Managed, Website Builder ✍️ Support Options : Email, Phone / Toll-Free, Available 24/7 🔌 Hosted domains : 1 💰 Money-back guarantee : 30 days High-Speed Web- and Emailhosting Create a website without prior knowledge by drag and drop, with 200+ design templates. No setup fee and no hidden fees. Promotional price valid for the first year, thereafter €5.99 🔗 Plan URL : https://chilly.domains/en/website-builder/ | €2.99/mo. VAT 20% inc | unlimited SSD NVMe | unmetered | / 1 | |
| Silver | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer 🔧 Category : Backup, DNS, Wordpress, Self Managed ✍️ Support Options : Email, Phone / Toll-Free, Available 24/7 🔌 Hosted domains : 2 💰 Money-back guarantee : 30 days High-Speed Webhosting20 GB NVMe Storage 100 E-Mail Accounts 2 Database PHP4.4 to 8.4 No setup fee and no hidden fees 🔗 Plan URL : https://chilly.domains/en/webhosting/ | €4.99/mo. VAT 20% inc | 20 GB SSD NVMe | 500 GB | / 2 | |
| Gold | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer 🔧 Category : Backup, DNS, Wordpress, Self Managed ✍️ Support Options : Email, Phone / Toll-Free, Available 24/7 🔌 Hosted domains : 3 💰 Money-back guarantee : 30 days High-Speed Webhosting50 GB NVMe Storage 500 E-Mail Accounts 5 Database PHP4.4 to 8.4 No setup fee and no hidden fees 🔗 Plan URL : https://chilly.domains/en/webhosting/ | €6.99/mo. VAT 20% inc | 50 GB SSD NVMe | 1 TB | / 3 |
Contact information is managed by chilly.domains representatives support@d..., verkauf@c..., domainadmin@h..., webmaster@c..., admin@c..., support@c..., sales@c..., contact@c..., info@c..., bl@l... [login]
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📊 Web stats
| ⚑ Targeting: | Austria, Germany, United Kingdom, United States |
| 📂 Details for https://chilly.domains/en/ | |
|---|---|
| 📥 Website DNS: | ns3.chilly.domains => 213.145.232.70 ( Strasswalchen ) / Ledl.net GmbH - domaintechnik.at ns2.chilly.domains => 213.145.228.140 ( Strasswalchen ) / Ledl.net GmbH - domaintechnik.at ns4.chilly.domains => 83.151.27.254 ( Koeln ) / Hosting.de GmbH - twooit.de ns1.chilly.domains => 213.145.228.70 ( Strasswalchen ) / Ledl.net GmbH - domaintechnik.at MX::mail.ledl.net => 213.145.225.225 ( Strasswalchen ) / Ledl.net GmbH - domaintechnik.at |
| 🔨 Server Software: | Apache |
| 📌 Website IP: | 94.16.115.231 |
| 📍 IP localization: | Germany, Bayern, Nuremberg - see top providers in Deutschland |
| 🔗 ISP Name, URL: | ANEXIA Internetdienstleistungs GmbH, anexia.at |
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Reviews👪 Chilly Domains Customer Ratings
The quick stats of Chilly Domains profile shows a note average of 1.7 out of 10, counting 21 opinions. (few listed on the top of the page)
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| (1 = 4.76%) | |
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| (1 = 4.76%) | |
| (19 = 90.48%) |
Filter by language: SHOW ALL(21) EN(20) DE(1)
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📅
freddy (-no email-)
😠 chillydoms move
I got caught with this lot, changed my domain instant by using nominet cost £12 but it was instant all you need is a new host then as soon as set up you can upload yoyur website should be up and running in a day or 2
I got caught with this lot, changed my domain instant by using nominet cost £12 but it was instant all you need is a new host then as soon as set up you can upload yoyur website should be up and running in a day or 2
📅
Peter Langhammer (pl@r...)
😠 bankruptcy finally
Hanival Internet Services GmbH 1070 Wien, Kirchengasse 13/1A Eröffnungsdatum: 20.12.2012 Anmeldefrist: 07.02.2013 Prüfungstagsatzung: 21.02.2013 Insolvenzverwalter: Dr. Christof Stapf Rechtsanwalt, 1010 Wien
bankruptcy finally
Hanival Internet Services GmbH 1070 Wien, Kirchengasse 13/1A Eröffnungsdatum: 20.12.2012 Anmeldefrist: 07.02.2013 Prüfungstagsatzung: 21.02.2013 Insolvenzverwalter: Dr. Christof Stapf Rechtsanwalt, 1010 Wien
bankruptcy finally
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Mart6719 (martinambler@h...) / amblersuk.com
😠 chillydomains no service
no emails have come through in over 4 weeks. Have they gone bust? Does anybody know what customers can do? I am using backup email contact but all correspondence given out ove years has email from chillydomains
no emails have come through in over 4 weeks. Have they gone bust? Does anybody know what customers can do? I am using backup email contact but all correspondence given out ove years has email from chillydomains
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lmc (dave_l@a...) / fmc-technology.at
😠 Worst hoster I know
Website down since 4 weeks, no reply from service, no reply by calling the service line,
What more do I need to say?
Website down since 4 weeks, no reply from service, no reply by calling the service line,
What more do I need to say?
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peter langhammer (-no email-) / rufmacher.com
😠 hands off, don't deal with them, terrible
worked ok until summer 2012, then the troubles occured.
since 1st of october more than ten e-mails to the support-team were not answerd, no telephone-support reached.
since ten days their mailservers are down, can't accept mails on our accounts.
after terminating the contract they don't deliver the necessary tranfer-auth-code to us since 2 weeks.
hands off, don't deal with them. terrible!!!
they will go bankruptcy.
worked ok until summer 2012, then the troubles occured.
since 1st of october more than ten e-mails to the support-team were not answerd, no telephone-support reached.
since ten days their mailservers are down, can't accept mails on our accounts.
after terminating the contract they don't deliver the necessary tranfer-auth-code to us since 2 weeks.
hands off, don't deal with them. terrible!!!
they will go bankruptcy.
📅
Bhavesh (careers@f...) / funitytechnologies.com
😠 Crappy Service at its best.
My website remains down more than its remains up. I must have sent atleast 30 emails to the support. They just do not revert. I am not even to transfer the domain. We are so stuck. Our clients say, that how can you offer services when your website is not even working.
No contact number, nothing.
Thumbs up for the crappiest service.
My website remains down more than its remains up. I must have sent atleast 30 emails to the support. They just do not revert. I am not even to transfer the domain. We are so stuck. Our clients say, that how can you offer services when your website is not even working.
No contact number, nothing.
Thumbs up for the crappiest service.
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david | david.reiner@g...
😠 Hands off of chillydomains
I had no problems in the last years but since a few months everything seems to go crazy. Servers are down, mailservers won't work and my newest domain got hosted on the same outdated server as my other ones. I can not even install the newest Wordpress version there.
No reactions from the customer "service". No reactions from the CEO of the company (not even from his secretary or anyone else).
I patiently tried to reach them now for two months and decided to cancel my plans. Now I am afraid the domain transfer will not work as well.
I had no problems in the last years but since a few months everything seems to go crazy. Servers are down, mailservers won't work and my newest domain got hosted on the same outdated server as my other ones. I can not even install the newest Wordpress version there.
No reactions from the customer "service". No reactions from the CEO of the company (not even from his secretary or anyone else).
I patiently tried to reach them now for two months and decided to cancel my plans. Now I am afraid the domain transfer will not work as well.
📅
-anonymous- (-no email-)
😠 repeated complet breakdown over tendays and once over 25 days within a couple of months. No web-site and all e-mails lost!
Double debit entry in the lasrt year, but after hardship I got the money back. Last four weeks I sent e mails of complaints and finaly 3 e-mails of dismissal without response but they must give me the codes of the domain for to change the provider at least within 5 days. So I´m waiting. And never more chillydomains:
iT´S REALLY CHILLY!!!
Double debit entry in the lasrt year, but after hardship I got the money back. Last four weeks I sent e mails of complaints and finaly 3 e-mails of dismissal without response but they must give me the codes of the domain for to change the provider at least within 5 days. So I´m waiting. And never more chillydomains:
iT´S REALLY CHILLY!!!
📅
Suevancoppenhagen (s.vancoppenhagan@o...) / suevancoppenhagen.com
😠 Extremely unhappy!
My site has been down for over a month now as it has been locked despite being fully paid up until October next year. I have tried contacting Chillydomain offices and customer service in Austria, India, USA and UK without any answer by phone or email.
Basically, as I am unable to even transfer my domain, Chillydomains is essentially guilty of theft and as such have approached my solicitors. They should be closed down as soon as possible in order to protect unsuspecting new and potential customers.
My site has been down for over a month now as it has been locked despite being fully paid up until October next year. I have tried contacting Chillydomain offices and customer service in Austria, India, USA and UK without any answer by phone or email.
Basically, as I am unable to even transfer my domain, Chillydomains is essentially guilty of theft and as such have approached my solicitors. They should be closed down as soon as possible in order to protect unsuspecting new and potential customers.
📅
Harry (kater_harry@h...) / khm1.at
😠 chillydomains are total bad
no support - daly crash - email server and apache server crashed and no telefon or email support answer
no support - daly crash - email server and apache server crashed and no telefon or email support answer
📅
Dominik Danter (-no email-)
😠 I advise everyone to stay away from this provider.
The DNS has not been working for over 4 days now, it took the customer service over 4 days to respond to my mail.
I asked about the DNS Problem, the customer service reported that their team was working on the HTTP problem.
Kind regards
Dominik
The DNS has not been working for over 4 days now, it took the customer service over 4 days to respond to my mail.
I asked about the DNS Problem, the customer service reported that their team was working on the HTTP problem.
Kind regards
Dominik
📅
teltrsh (teltrish221@b...) / artpainter.co.uk
😠 Chillydomains Constant Crashing
This provider has constantly crashed on me, making it unable to publish or view web pages, as request does not find URL.
They never reply to emails, requesting answers, or when their system server will be up and running again.
This is costing me a lot of costumers
This provider has constantly crashed on me, making it unable to publish or view web pages, as request does not find URL.
They never reply to emails, requesting answers, or when their system server will be up and running again.
This is costing me a lot of costumers
📅
N Subramani (nsubramani@y...) / smebizplans.com
😠 worst and unfriendly,Keep away.
Wants to realise money too early before renewal,No contact in india, too fast to terminate after realising money,never understands customer communications,does not honour affiliate payments.
Wants to realise money too early before renewal,No contact in india, too fast to terminate after realising money,never understands customer communications,does not honour affiliate payments.
📅
Sha (sharon.mcinally@b...)
😠 DONT EVEN THINK ABOUT IT
These guys must be THE worst hosting company ever. They have no idea what they are doing. I have been unable to publish my site for the past six months because plesk says the ftp is wrong, they cant fix it! They did manage to publish content once, but its not my content and now I cant change it. They ignore emails, demand money, have no UK number I can call and are the most rude and unprofessional people I have ever spoken to. Just dont do it! I lost all of my website last year after there servers went down, and they dont even back up! also, they say you can back up and four easy steps to get a site, yet backup is disabled in the control panel and erm...I still dont have a working site! nightmare! I went with www.echointernet.net instead and could not be happier, real qualified people at the end of the line or email who actually care about keeping your business/website online. Will never look back, you only pay for what you get!
These guys must be THE worst hosting company ever. They have no idea what they are doing. I have been unable to publish my site for the past six months because plesk says the ftp is wrong, they cant fix it! They did manage to publish content once, but its not my content and now I cant change it. They ignore emails, demand money, have no UK number I can call and are the most rude and unprofessional people I have ever spoken to. Just dont do it! I lost all of my website last year after there servers went down, and they dont even back up! also, they say you can back up and four easy steps to get a site, yet backup is disabled in the control panel and erm...I still dont have a working site! nightmare! I went with www.echointernet.net instead and could not be happier, real qualified people at the end of the line or email who actually care about keeping your business/website online. Will never look back, you only pay for what you get!
📅
carl (-no email-)
😠 These guys have by far the worst service I have ever witnessed. Shockingly poor standard of service, no communication, unhelpful, poor uptime, bad or no support, bad attitudes, just totally......well wrong!
Be warned and please consider other hosting companies, these guys made my life hell.
Be warned and please consider other hosting companies, these guys made my life hell.
📅
alpay (alpay_s@h...)
😠 worst customer service on the planet! probably the laziest people in the market that you can possibly come across, ignoring e mails, not being helpful at all, impossible to find some one take care of your problem. no reply during weekend ( advertised 24/7 back up) this company is a joke!!!
📅
Craig Brodie (craigbrodie1960@h...) / brodietravelexperience.co.uk
😠 This is the worst company I have ever had the misfortune to come into contact with. In the last three days i have e-mailed the customer service department. My website has ceased publishing for reasons out of my control. These lazy bastards have refused to offer any assistance, indeed they have never replied to my concerns. Not once.
You then invoke the grievance procedure and write 4 times to Dietmar Haacker and guess what no reply whatsoever. Soi if you have money to waste or a business to destroy I can give no more higher recommendation than to ask chilldomains customer service department to do this for you.
I have begged pleaded cajoled requested abused got utterly frustrated and at no time have the vermin in this company ever attempted to resolve what is probably a tiny problem. They are the scum of the earth and if you do nothing so are you
You then invoke the grievance procedure and write 4 times to Dietmar Haacker and guess what no reply whatsoever. Soi if you have money to waste or a business to destroy I can give no more higher recommendation than to ask chilldomains customer service department to do this for you.
I have begged pleaded cajoled requested abused got utterly frustrated and at no time have the vermin in this company ever attempted to resolve what is probably a tiny problem. They are the scum of the earth and if you do nothing so are you
📅
K Gibson (info@s...)
😉 ChillyDomains is the web hosting equivalent of Asda in that it epitomises the phrases: "you get what you pay for," and; "stack 'em high and sell 'em cheap!"
Their Plesk 8.6.0 control panel isn't actually that bad and is quite user-friendly once you get used to it, though it does appear to alter its features with the phases of the moon.
One major gripe is the fact that the image uploading facility can be more than a little precarious. A good deal of my time over the last couple of years has been wasted in repeated attempts to upload even small and well optimised images. Oddly, I have recently discovered that it can sometimes help to change the name of an image if the control panel is having a hard time uploading it. However, once a file is placed in the FTP space, it does seem stable enough in there.
The uptime is pretty good too - I can think of very few occasions when things have gone drastically amiss.
Alright, here comes the down side...
Sure, their hosting doesn't cost [read more...]
Their Plesk 8.6.0 control panel isn't actually that bad and is quite user-friendly once you get used to it, though it does appear to alter its features with the phases of the moon.
One major gripe is the fact that the image uploading facility can be more than a little precarious. A good deal of my time over the last couple of years has been wasted in repeated attempts to upload even small and well optimised images. Oddly, I have recently discovered that it can sometimes help to change the name of an image if the control panel is having a hard time uploading it. However, once a file is placed in the FTP space, it does seem stable enough in there.
The uptime is pretty good too - I can think of very few occasions when things have gone drastically amiss.
Alright, here comes the down side...
Sure, their hosting doesn't cost [read more...]
