InMotion Hosting negative review #9083 by victor (tx_holdem@y...)
InMotion Hosting got a negative review on
555 S. Independence Blvd
Virginia Beach , VA 23452 US
☎ Phone 888-321-4678
📧 sales@i...victor ( tx_holdem@y... )
Their philosophy is that if you pay for 1-year of service, after 90-days, you will not be able to get any refund because credit card company usually don't let you dispute after 90 days. It does not matter if their server is unable to accommodate your website. Whatever reason it is, if you cancel their service after 90 days, they keep the entire amount of money. No refund! We paid them $500 for 1 year service (VPS hosting) and half a year later, they said that my site used too much of their resources, they send me a "final notice" trying to force me to upgrade to their dedicated server which is at least around $250/month. Otherwise, they will suspend my account and keep the money!
Technically - we have 2 different retail sites hosting on 2 different hosting company:
server load number of items on site status
inmotion hosting 2 (16 cpu) 50,000 "final notice"
the other hosting company 4 (2 cpu) 25,000 OK
after moving away from inmotion 0.5 (4 cpu) 100,000 OK
They had been harrassing us often trying to get us to move to their dedicated server which we DID! the result? the site was down for an entire Monday before Christmas - the busiest shopping season. What kind of hosting company cannot host 50,000-item retail site, even on a dedicated server? Our other site has item count just half of the amount at 25,000 and it has been hosted on a "shared server" for a couple years. A shared server usually costs less than $100 a year.
We immediately moved the site to a different hosting company, and the cpu load came down and we have double the item count on the site without a problem at all. They kept blaming us for the problem while it's simple and clear just by looking at the above number comparison.
Conclusion: Inmotion hosting is not only technically inferior, they also lack business ethics - who gets to earn money for doing nothing? We have had experience with quite a few hosting companies and nobody - NOBODY refuses to refund when service is canceled. [taken from inmotion.net]
Technically - we have 2 different retail sites hosting on 2 different hosting company:
server load number of items on site status
inmotion hosting 2 (16 cpu) 50,000 "final notice"
the other hosting company 4 (2 cpu) 25,000 OK
after moving away from inmotion 0.5 (4 cpu) 100,000 OK
They had been harrassing us often trying to get us to move to their dedicated server which we DID! the result? the site was down for an entire Monday before Christmas - the busiest shopping season. What kind of hosting company cannot host 50,000-item retail site, even on a dedicated server? Our other site has item count just half of the amount at 25,000 and it has been hosted on a "shared server" for a couple years. A shared server usually costs less than $100 a year.
We immediately moved the site to a different hosting company, and the cpu load came down and we have double the item count on the site without a problem at all. They kept blaming us for the problem while it's simple and clear just by looking at the above number comparison.
Conclusion: Inmotion hosting is not only technically inferior, they also lack business ethics - who gets to earn money for doing nothing? We have had experience with quite a few hosting companies and nobody - NOBODY refuses to refund when service is canceled. [taken from inmotion.net]
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