Planet Hoster negative review #44536 by ullamurielle@y... on Nov 2019
Planet Hoster got a negative review on
4416 Louis-B.-Mayer
Laval , QC h7p 0g1 CA
☎ Phone +1 855 774-4678
☎ Phone +33 1 76 60 41 43
📧 support@p...-anonymous- ( ullamurielle@y... )
I was with planethoster for many years (managed server), although their price is higher than competitors it didn't matter for me as reliability is priceless. Sadely, since they moved to hybrid cloud, it seems that they paid less attention to existing infrastructure. As a result, after the last VPS failure, most of my databases are lost and my sites are down since then. They assured me that they restored a fresh backup and moved all into a new server. But too bad, the bacup were as fresh as pretended as they dated for 1 year ago at least. Knowing that VPS are old and no longer reliable, I wonder why they didn't bother to make recurrent backup given the higher risk of dataloss. By the way, servers are usually down for few hours every sunday night, so if you want to host critical things, you may need to take that into account. For all these, they didn’t even recognize that they were faulty, there were just sorry and that’s all.
I don't recommend this provider for all these reasons, it’s too expensive for such a reliability.
I don't recommend this provider for all these reasons, it’s too expensive for such a reliability.
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