Contabo negative review #37282 by -anonymous- on Sep 2018
Contabo got a negative review on
Aschauer Strasse 32a
Munich , BY 81549 DE
☎ Phone +49 89 356471771
📠 Fax +49 89 216 658 62
📧 info@c...-anonymous- ( -hidden- )
I placed an order with Contabo just over 72 hours ago - payment was taken immediately. After number of attempts to contact their support over 24 hours later, I finally received a message back saying that because I have not paid for additional CAL, the order was not processed. Finally the host was ready just after 48hours and in my first attempt to use it, the entire application menus were in German(Deutsch). Unfortunately I cannot read that and the information could have not been translated. I contacted their support in attempts to resolve this and was told that they contacted their higher support team and this cannot be resolved. I asked to cancel and was told I will be refunded.
I since received at least 6 or more emails asking why Im leaving and what can they do to keep me as a client, completely ignoring previous discussions with their support.
They refuse to provide a refund even though they cannot provide services so I had lodged a complaint via Paypal.
My advice, stay away and dont let the prices fool you. Its not worth it. There are other vendors that offer far better service and support.
My 2 cents.
I since received at least 6 or more emails asking why Im leaving and what can they do to keep me as a client, completely ignoring previous discussions with their support.
They refuse to provide a refund even though they cannot provide services so I had lodged a complaint via Paypal.
My advice, stay away and dont let the prices fool you. Its not worth it. There are other vendors that offer far better service and support.
My 2 cents.
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