20i Review 2025. Is 20i.com good web hosting in United Kingdom?
3 user reviews; 0 support responses; 0 testimonials; 37 products, 0 promotions, 7 social accounts, Semrush #489962; π listed 2017 (#25260)πͺ Most Recent Customer Reviews
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-anonymous- (info@c...) / circuswunderbar.co.uk
π Move a few WordPress domains so far, all good and really helpful and qucik support team. This is my new go to hosting provider.
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-anonymous- (hi@z...) / ziggerwebdesign.co.uk
π I've used various hosters over the years and no-one comes close to 20i. The reseller hosting is reliable and fast and their support department is excellent. Check out their Trustpilot reviews - 5/5 and not one bad review, possibly a record!
I am nothing to do with 20i, just appreciate good service
I am nothing to do with 20i, just appreciate good service
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π Editorial Review
(3*) π§ Services: Web HostingDomain Registration ICANN registrar Own datacenter20i is an independent UK-based web hosting provider that launched in 2016, founded by brothers Jonathan and Tim Brealey. The Brealey brothers are veterans of the hosting industry β back in 1997 they founded Webfusion, the first UK host to offer a custom control panel (the "Virtual Control Panel"), making hosting more accessible to novice users. In 2000 they also launched the domain registrar 123-reg, driving down the cost of UK domain names and becoming a market leader and in 2004 they started Heart Internet. After exiting their previous companies, the founders brought over 20 years of experience to 20i.com, aiming to "break the mold" of traditional hosting with a next-generation platform. Today, 20i positions itself as a premium hosting company offering cutting-edge technology, high performance, and a strong focus on reseller hosting and customer support.
History and Key Milestones
Despite its relatively recent start, 20i has rapidly innovated and expanded its services. Some key milestones in the companyβs timeline include:
2016: 20i officially launches, leveraging the foundersβ two decades of experience to offer a new kind of hosting service.
2017β2018: The 20i hosting platform is developed with an emphasis on exceptional website loading speeds. During this period, 20i introduced its first Virtual Private Servers (VPS) along with built-in DDoS protection and free on-demand malware scanning for all users.
2019: Launch of HostShop, a free white-label e-commerce and billing platform for reseller hosting, allowing resellers to automate sales (an alternative to WHMCS). 20i also rolled out advanced WordPress Tools β including one-click staging and cloning β and made over 1,000 updates to their control panel that year.
2020: Introduction of 20iβs free Content Delivery Network (CDN) with edge caching features comparable to paid CDNs like Cloudflare. 20i added 8 additional global edge nodes as part of this rollout. This year the company also achieved further platform resilience through load balancing, ensuring no single server could become a point of failure.
2021: Expansion beyond the UK with the opening of 20iβs first United States data center, enabling customers to choose US or UK hosting locations. This gave US-based users better performance and allowed existing resellers to host sites in both regions.
2022: 20i switched all of its hosting to be powered by 100% renewable energy, reinforcing its commitment to green hosting. The companyβs data centers boast a power usage effectiveness (PUE) of 1.2 (lower is better), reflecting world-class energy efficiency. Customers on 20iβs "green hosting" enjoy the same high performance, with the reassurance that their websites arenβt contributing to climate change.
2023: Launch of Managed Cloud Hosting β a flexible platform that lets users deploy and manage sites or applications across 20iβs own cloud as well as AWS and Google Cloud infrastructure. This gave customers the ability to choose from over 60 global data center locations and leverage multiple cloud providers for redundancy and speed.
2024: Introduction of Website Turbo, a performance-boosting add-on for reseller hosting. Website Turbo uses high-frequency compute and edge caching to significantly enhance website speed for reseller clientsβ sites.
2025: Debut of Autoscale, 20iβs next-generation high-availability hosting platform. Autoscale combines true autoscaling (dynamic resource allocation across multiple servers) with high-frequency CPUs, enabling "unlimited" concurrent users and seamless handling of traffic spikes without slowdown. This platform was designed especially for demanding WordPress sites and large applications, featuring built-in staging, cloning, and a WordPress management dashboard. The launch of Autoscale exemplifies 20iβs continued focus on innovation and performance.
Throughout its growth, 20i has remained a privately-owned company and emphasizes that it will stay independent for the long term, avoiding the consolidation seen in much of the hosting industry. This independence, combined with continual improvements, forms a core part of 20iβs ethos.
Services and Hosting Solutions
20i offers a broad range of hosting services catering to different needs:
- Shared Web Hosting: Entry-level shared hosting plans suitable for individual websites, starting at around Β£4.99/month. Even the basic plans come with generous resources (e.g. 10 GB SSD space, 50 GB bandwidth on the Startup plan) and features like 70+ one-click installer apps, a free website builder, automatic daily backups on higher tiers, and integrated caching/CDN. All shared plans include free SSL certificates, malware scanning, and access to 20iβs Website Acceleration Suite for optimizing images and code at the server level. Shared hosting customers benefit from the same autoscaling platform β meaning their sites are not tied to a single server β which improves reliability and performance during traffic surges.
- Reseller Hosting: Reseller hosting is 20iβs flagship offering and the product in which the companyβs heritage really shows. Uniquely, 20i provides a single, all-inclusive reseller plan (priced around Β£34.99βΒ£39.99 per month) that allows hosting unlimited websites and clients under your own brand. This white-label platform includes StackCP (a customizable client control panel) and HostShop (a free integrated billing & automation system), enabling resellers to easily sell hosting plans with their own branding and automate customer sign-ups, billing, and support. The reseller hosting runs on 20iβs autoscaling cloud infrastructure, so each site gets allocated resources from a large pool of servers β not a single machine β ensuring consistent speed even if some sites experience high load. Key features include unlimited SSD storage and bandwidth, isolated accounts (no "noisy neighbor" issues), free wildcard SSL certificates for all sites, one-click migrations from other hosts, and exclusive reseller discounts on add-on services (like domains, VPS, and SSLs) to improve profit margins. Given that the 20i team originally created the first reseller hosting package back in 1998, itβs not surprising that their reseller solution today is regarded as one of the most robust and feature-rich on the market.
- Managed Cloud Hosting: A flexible cloud server offering where customers can deploy applications on 20iβs cloud or on third-party cloud infrastructure (AWS and Google Cloud) through the 20i interface. Managed Cloud Hosting plans come pre-tuned for various use cases β including optimized configurations for PHP/Laravel, Node.js, .NET Core, Magento, WooCommerce, and more β so developers can launch projects on enterprise-grade infrastructure without deep sysadmin knowledge. These plans bundle in features like business-class email, advanced DNS management, and all the security and backup features of 20iβs platform. Customers can choose from 60+ global data centers across the UK, Europe, USA, and Asia-Pacific when deploying cloud instances. The pricing is transparent (one monthly fee with no surprise costs for bandwidth or support), and 20i offers a 10% discount on Managed Cloud servers for existing reseller hosting customers.
- Managed WordPress Hosting: 20iβs WordPress-specific hosting is built on its autoscaling cloud but fine-tuned for WordPress performance and convenience. It includes all the same benefits (100% SSD, CDN, autoscaling resources) plus WordPress-centric tools: one-click staging sites, WordPress cloning (duplicate a site to a new domain or staging area), automatic core updates with integrity checks, the StackCache plugin for optimized caching, and a centralized WordPress Manager for handling plugin/theme updates across multiple sites. Developers also have access to WP-CLI, Git version control, SSH, and cron scheduling. This platform is designed to produce excellent Core Web Vitals and is suitable for everyone from bloggers to large WooCommerce stores. Notably, 20iβs WordPress hosting (and the new Autoscale platform) leverage high-frequency CPUs up to 4.2 GHz and an edge caching CDN, which can dramatically improve WordPress page load times.
- VPS Hosting: For projects requiring dedicated resources or custom server configurations, 20i offers Virtual Private Servers on 100% SSD storage. These VPS plans are unmanaged by default (giving full root access to the customer) but 20i also provides optional management services or paid add-ons like snapshot backups and cPanel licensing. The VPS range includes multiple tiers (from a 1 GB RAM / 1 vCPU plan at ~Β£9.99/mo up to 16 GB RAM / 8 vCPU plans and larger) and all include unmetered bandwidth on a 20 Gbps hypervisor connection, hardware RAID10 for data redundancy, and an out-of-band VNC console for emergency access. 20iβs VPS infrastructure comes with a 99.99% network uptime guarantee and 1 Tbps+ DDoS protection included, reflecting the same focus on reliability and security as the shared platform. Customers can choose the VPS location (UK or US data center) to keep data residency in their region.
- Domains and Other Services: 20i also functions as a domain registrar β customers can search and purchase domain names (with over 600 extensions available) via a fast, intuitive interface. Domain prices are competitive and 20i promises no steep renewal price hikes (what you pay initially is what you pay at renewal). For resellers, domain prices are discounted up to 30% to allow profit margin on domain resales. In addition, 20i offers ancillary services like SSL certificates, a website builder, and an Email Hosting option (though most hosting plans already include email features). One thing 20i notably does not offer yet traditional dedicated servers β their focus is on scalable cloud and VPS solutions rather than single-tenant physical servers.
Autoscaling Technology and Performance
At the heart of 20iβs platform is its autoscaling cloud architecture. Unlike traditional hosting (where a website lives on one server with fixed resources), 20i sites operate on a multi-server cluster that automatically allocates resources as needed. If a site experiences a traffic surge, the autoscaling tech can instantly tap into additional CPU, RAM, and PHP workers from the resource pool to keep response times fast. This means even shared or reseller-hosted sites can handle "unlimited" concurrent visitors without hitting a wall β a busy site isnβt constrained by the limits of any single machine. Once the traffic spike passes, resources are scaled back down so nothing is wasted. This dynamic scaling happens in real time (within milliseconds) and is completely seamless to the site owner.
High Frequency Hosting refers to the use of very fast processors in their infrastructure. The Autoscale platform, for example, runs on high-frequency compute nodes up to 4.20 GHz clock speed. These powerful CPUs, combined with optimized PHP-FPM configuration and dedicated OPcache, enable quicker execution of web applications β translating to snappier websites and the ability to process more requests in parallel. In practice, users report exceptionally quick page load times, and the company often touts that its platform performance leads to envy from competitors.
To further boost speed globally, 20i includes a free CDN (Content Delivery Network) with edge caching on all plans. Static content (images, scripts, etc.) is cached across multiple nodes worldwide, reducing latency by serving visitors from the nearest location. In 2020, 20i expanded its CDN with 8 new edge locations, and today their network spans North America, Europe, and Asia-Pacific. The CDN integration is automatic β customers simply enable "20iCDN" and their content is distributed without any extra fees or complex setup. In combination with the CDN, 20iβs Web Acceleration Suite performs server-level optimizations like image compression, automatic resizing, code minification, and lazy loading of images for even faster delivery of webpages.
On the storage side, 20i uses a distributed storage cluster with 100% SSDs (Samsung enterprise-grade SSDs) for all hosting, rather than slower spinning drives. This all-SSD storage ensures high I/O performance (high IOPS), which benefits database-driven sites and any application that needs fast disk access. The heavy use of caching layers (OPcache for PHP, Redis/ElasticSearch for certain managed platforms, and the CDN edge cache) further reduces direct hits to the storage, keeping response times consistently low.
Overall, the combination of load-balanced clustering, autoscaling, high-frequency CPUs, and SSD storage means that 20iβs infrastructure is designed for both speed and reliability. There is no single point of failure β if a server in the cluster has an issue, traffic is automatically balanced to others. If a site suddenly needs more resources, it gets them; when it doesnβt, it doesnβt hog them unnecessarily. This is a fundamentally different approach from many traditional hosts and is a key differentiator for 20iβs service quality.
π° Price & Cost
In terms of pricing, 20iβs plans are generally mid-range β not the absolute cheapest, but considering the premium features and performance, they offer good value for money. Importantly, 20i does not engage in the common industry trick of introductory prices that skyrocket on renewal. The prices advertised are what you pay going forward, and any promotional rates (like "First Month Β£1" on reseller/autoscale plans) are clearly indicated without locking customers into long contracts. All plans are available month-to-month, and you can cancel any time with no penalty. If you opt for annual billing on some services, there are often incentives β for example, paying yearly for a Reseller or VPS plan might grant you the first month free, effectively ~8% discount over the year. Additionally, as noted earlier, reseller hosting clients get discounts on other services (e.g. 10% off Managed Cloud servers, 25% off VPS, up to 30% off domain registrations), which can reduce costs if you use multiple 20i products.
One hallmark of 20iβs confidence in their service is their 30-day money-back guarantee. They offer a full refund within the first 30 days on most hosting plans if youβre not satisfied (limited to one refund per customer). This guarantee covers shared hosting, reseller hosting, and managed WordPress/Autoscale packages. The few exclusions are items that incur third-party costs: domain name registrations and renewals, SSL certificates, "virtual nameserver" purchases, and VPS packages are generally not refundable under the guarantee. In other words, core hosting services are risk-free to try, but things like domains or VPS (which have direct costs) arenβt included. To get a refund, customers just need to cancel and request it via support within 30 days of sign-up, and 20i will process it β no hard feelings. This policy, combined with the lack of long-term contracts, means trying out 20i is essentially zero-risk for new customers.
Itβs also worth noting that migrations to 20i are free and unlimited. They have an automated migration tool that can pull over websites (files and databases) from other hosts (cPanel, Plesk, etc.) with minimal downtime. Many users have taken advantage of this when moving dozens or even hundreds of sites to 20iβs reseller platform. Knowing that you wonβt be charged migration fees nor have your sites offline during the transfer is a big relief for those switching providers.
Given the features included (free CDN, backups, security, etc.), customers often find that 20iβs all-in-one pricing ends up cheaper than competitors who charge extra for each addon. For example, a single Β£4.99/mo shared hosting plan at 20i comes with CDN and daily backups, whereas another host might charge extra for a CDN service or backup plan on top of a base fee. Similarly, the reseller planβs price may seem higher than some budget reseller hosts, but since it has no caps on sites and includes the billing software for free, it can be more economical for a web designer or agency serving multiple clients.
Accepted Payment Methods for Purchases:
- Debit & Credit Cards: Delta, Maestro, Mastercard, American Express, Visa, and Visa Electron
- Digital Wallets: Apple Pay and Google Pay
- PayPal is not available at checkout for direct purchases, but you can use PayPal to add funds to your 20i account balance.
In summary, 20i is globally recognized for professionalism and reliability, 20iβs pricing is transparent and reasonable for the high level of service. The money-back guarantee provides peace of mind, and the absence of sneaky renewal fees or long contracts is a customer-friendly approach. This aligns with 20iβs overall philosophy of keeping things fair and straightforward for their users.
β Reliability
20i integrates robust security measures across all its hosting packages by default β many of which other hosts charge extra for. All websites on the platform are protected by an enterprise-grade firewall and DDoS mitigation system. Specifically, 20iβs network includes 1 Tbps+ DDoS protection that can absorb and deflect large-scale attacks, helping keep sites online. The hosting includes an intelligent Web Application Firewall (WAF) that filters malicious traffic and blocks common web exploits, and it is continuously updated.
Every hosting account is isolated (even in the shared environment) to prevent cross-site contamination or "bad neighbor" effects. Daily malware scanning is performed on all sites β 20i provides on-demand virus and malware scans so customers can detect if any of their files are compromised. Additionally, brute-force login protection is in place (for CMS logins like WordPress wp-admin), and features like FTP Security Lock allow users to disable FTP when not needed to prevent unauthorized access. Two-factor authentication (2FA) can be enabled on the My20i account for an extra layer of account security.
Data reliability is another area of focus. All critical systems have built-in redundancy β for example, database services run in a clustered setup, and storage is in RAID 10 arrays with off-site backup, so hardware failure does not equate to data loss. 20iβs service level agreement for VPS promises 99.99% network uptime each month, and for shared/reseller hosting they similarly advertise a 99.99% uptime guarantee. In practice, the load-balanced architecture helps achieve high uptime: if one server goes down, traffic is automatically routed to others, and the affected sites are brought back up from replicated data on a healthy server. This failover happens with minimal delay, thereby keeping websites online even during incidents.
Automatic backups are included with many plans as well. On the shared/reseller platform, 20i retains daily backups (so-called Timeline Backups) that allow easy one-click restoration of files or databases to a previous point. Higher-tier shared plans include these daily backups for free, while reseller and Autoscale plans include at least 30 days of automated backups as standard. Even on plans without automatic backup, users can generate manual backups anytime through the My20i control panel. All backups are stored off-site for safety.
SSL is another essential component: 20i provides free SSL certificates (Letβs Encrypt) for every site, including support for wildcard SSL on reseller domains. This not only secures traffic but also is increasingly required for modern browsers. The platform is also PCI-DSS compliant, meaning it meets the security standards required for handling credit card data (useful for e-commerce customers). In summary, 20iβs customers get a very secure hosting environment by default β with protections against attacks, isolation of accounts for containment, regular scans, and proactive measures β all included in the base price of the hosting. Reliability is bolstered by the redundant cloud design and excellent uptime track record. These features reinforce 20iβs positioning as a premium, worry-free hosting solution.
π’ Data Center
One standout aspect of 20i is its commitment to environmental sustainability. As of 2022, 100% of 20iβs hosting operations are powered by renewable energy. The company has partnered with renewable electricity suppliers (including solar, wind, and biofuel sources) to ensure that its data centers, network infrastructure, and offices draw power from green sources. For customers, this means websites hosted on 20i can genuinely be considered "green" β they even pass the Green Web Foundationβs checks for sustainable hosting.
20i proudly advertises a data center Power Usage Effectiveness (PUE) of 1.2, which is an impressive efficiency rating (closer to 1.0 is ideal). The primary UK data center for 20i is a state-of-the-art facility (in 2025 they migrated UK services to the large Kao Data campus in London) with robust connectivity (400 Gbps network capacity) and backup power infrastructure. In the US, their data center is located in Dallas, TX, ensuring low latency for North American clients. Additionally, the 20iCloud system can tap into AWS and Google Cloud regions, offering over 60 global locations for deploying sites and VMs, from Europe to Asia-Pacific.
Beyond the data centers themselves, 20iβs business operations also emphasize sustainability. Their headquarters in Nottinghamshire, UK, is powered by 2,000+ solar panels on-site and set in an eco-friendly office park. The company practices recycling and encourages staff to reduce carbon footprint (e.g. remote work, car-sharing, cycle-to-work schemes). By developing their unique autoscaling technology in-house, the team has also found a way to align performance with efficiency: when a siteβs traffic drops, freeing up resources means less energy consumed by servers needlessly. In other words, the autoscaling platform inherently promotes energy savings, since it dynamically downscales resource usage during idle times β a win-win for performance and the planet.
For environmentally conscious users and agencies, 20iβs green credentials are a strong selling point. The hosting industryβs energy usage is significant worldwide, so 20iβs move to renewables and efficient architecture helps clients reduce the carbon footprint of their websites. Unlike some hosts that offer "green hosting" as a separate product, 20i has made all of its hosting green with no extra cost or difference in service. This means you donβt sacrifice any features or speed by choosing sustainable hosting. Given the growing importance of eco-friendly IT solutions, 20iβs early adoption of green energy (since 2022) positions it as a forward-thinking leader among hosting providers.
βοΈ Customer Support
20i provides 24x7x365 support, with an emphasis on quick and expert responses. All support is handled in-house by their team of hosting specialists at the Nottinghamshire HQ. Notably, 20i chooses to do text-based support only β meaning via live chat or support tickets/email, rather than phone calls. The rationale (as 20i and some users explain) is that complex hosting issues are often solved more effectively with written communication (where you can share links, code snippets, screenshots, etc.), and it allows the support team to manage requests more efficiently. In practice, customers frequently praise 20iβs support responsiveness and depth of knowledge. Itβs common to hear that queries are answered in minutes and that the support agents go "the extra mile" to help, without boilerplate replies. The support coverage includes holidays as well, ensuring help is always available if something goes wrong at 3 AM or on Christmas Day.
20i provides a comprehensive Knowledge Base and documentation site (docs.20i.com) where users can find guides and answers to common questions. They also maintain a status page (stackstatus.com) so users can check the system status and any ongoing maintenance or incidents in real time. The company is active on social media and often gives service updates or tips via those channels as well.
Another nice touch is the "Hosting Profiler" questionnaire on 20iβs site β new customers who arenβt sure which product suits them can fill out a short form about their project (traffic, type of site, etc.) and 20i will recommend a solution. This consultative approach, along with free migrations, aims to make onboarding to 20i as smooth as possible for users coming from other hosts.
Overall, 20i has built a strong reputation for support and reliability, which is crucial in the hosting industry. As one customer put it, after using many well-known hosts in the past, others "are embarrassing compared to the extremely high standards that 20i adheres to". Of course, no host is perfect β there are occasional criticisms. But in the big picture, 20iβs user reviews skew very positive, and the companyβs commitment to remaining independent and customer-focused seems to resonate with its client base.
π¨ Control Panel
Instead of using the common cPanel or Plesk, 20i built its own proprietary control panel called My20i. My20i is a web-based hosting dashboard that centralizes the management of all services β websites, servers, email, databases, DNS, backups, and security β in one place. The interface is designed to be user-friendly for newcomers yet powerful enough for advanced users. Because itβs home-grown, 20i isnβt limited by the featureset of third-party panels. In practical terms, My20i allows one-click enabling of services (CDN, SSL, etc.), integrates the staging/cloning functions for WordPress, and has unique touches like a Website Password Manager (for easily applying password protection to sites) and one-click restoration from backups. The lack of license fees for My20i also helps 20i keep costs down for customers (no extra charge for a control panel license on VPS, for example).
For reseller hosting customers, 20i provides StackCP, which is a branded client control panel. StackCP is fully white-label: resellers can customize its look with their own logo, colors, and even use a custom domain for the panel (no 20i branding). Through StackCP, the resellerβs end-users can manage their own hosting accounts (create email accounts, manage databases, etc.) with only the permissions the reseller chooses to offer. This focus on a seamless reseller experience β a polished control panel that your clients can use β is something that sets 20i apart (many other reseller platforms simply have clients use cPanel with limited customization). Additionally, 20i provides a Reseller API and even a WHMCS module, for those who want to integrate 20iβs services into other systems or prefer WHMCS billing.
From a developer perspective, 20iβs environment is quite flexible. They support multiple versions of PHP (from 5.3 up to the latest 8.x) which can be switched per site, and even multiple Node.js and .NET Core versions on the appropriate plans. The hosting accounts come with Git version control integration, SSH access on demand, WP-CLI for WordPress command-line management, and Cron job scheduling via the panel. On the Managed Cloud and Autoscale plans, there are additional dev-friendly perks: for example, a Laravel code execution console and environment variable manager for PHP apps. My20i also includes real-time resource usage graphs and a "Active Sessions" monitor so you can see current traffic and connections to your site.
One potential adjustment for users migrating from a cPanel/Plesk background is the learning curve of a new panel. While My20i is generally praised for its clean UI, some experienced users might initially miss cPanelβs familiarity. However, most reviews note that 20iβs dashboard is "a delight to use" and very intuitive once you get used to it. It also eliminates some common pain points β for example, no need to manually install caching plugins or deal with separate logins for different services. Everything is unified under My20i, and even large-scale resellers managing hundreds of sites report that it makes multi-site management efficient and even enjoyable.
In summary, 20iβs custom control panels (My20i and StackCP) are key parts of their offering. They enable features and performance optimizations that wouldnβt be possible if 20i were just another cPanel host. The trade-off is simply that users have to adopt a new interface, but given its capabilities and the fact it comes at no extra cost, itβs a worthwhile trade for most.
π― Conclusion
20i has quickly emerged as a top-tier hosting provider by leveraging its foundersβ extensive industry experience and focusing on what modern web professionals value: performance, reliability, and flexibility. In under a decade, 20i has built a platform that competes with (and in many aspects, outshines) the offerings of much larger hosting companies. Its autoscaling cloud architecture is a bold departure from conventional shared hosting, effectively delivering the benefits of cloud scalability to every customer without complexity. Features like the free global CDN, one-click staging, and integrated security tools demonstrate 20iβs commitment to adding value for users without extra charges.For agencies, developers, and resellers, 20i is particularly appealing. The unlimited white-label reseller package and the custom StackCP control panel give professionals the tools to host client websites with ease and confidence. Many long-time resellers who migrated to 20i note that it has simplified their business and improved the experience for their clients, thanks to better speeds and uptime. End-users (individual site owners) also benefit from the same technological advantages β their personal blogs or business sites hosted on 20i load fast and stay online, and they can get prompt help from support at any hour if needed.
Another area where 20i stands out is its environmental responsibility. By using 100% renewable energy and designing an efficient platform, they allow customers to run websites that are fast and eco-friendly β a combination that is increasingly important in 2025. This, combined with the companyβs insistence on remaining independent, gives it a bit of a "boutique" host vibe in the best sense: 20i isnβt driven by cutting corners for shareholders, but rather by a genuine passion for hosting technology (something reflected in the enthusiasm of their support team).
Of course, no host is without minor downsides. Some users may need a short adjustment period to learn the My20i interface if coming from cPanel. And 20i currently doesnβt offer dedicated server hardware (also no colocation services) for those who prefer single-tenant environments (although their autoscaling cloud is intended to negate the need for a dedicated server). However, these are relatively small trade-offs considering the numerous advantages and innovations 20i brings to the table.
20i offers its products in both GBP and USD, making pricing accessible to customers in different regions. However, the absence of multilingual localization or support limits its appeal to international users and leaves room for improvement in global market reach.
20i has "redefined hosting" for many of its customers by providing a next-level platform that is fast, secure, and constantly evolving. With over 25 years of know-how behind it, 20i blends old-fashioned reliability with modern tech innovation. Whether youβre a freelance web designer looking for a solid reseller host, a business owner needing a dependable website in UK, or a developer seeking flexible cloud hosting without the AWS complexity, 20i is a provider that deserves serious consideration. It offers a refreshing combination of performance and support, earning high praise from users and industry experts alike. As a final note, 201.com website ranks among the best worldwide when compared with other web hosting company sites. WHTop has reviewed thousands of companies and 201.com stands out as a top performer. The platform is well-organized, features a clean and attractive layout, and provides exceptionally detailed information on all available services. In addition, it runs smoothly and quickly across all major browsers, enhancing overall usability.
π’ Special pages

Website research for 20i on September 2, 2025 by WebHostingTop
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π Web stats
| β Targeting: | Australia, Canada, India, Ireland, South Africa, United Kingdom, United States |
| π Details for https://www.20i.com/ | |
|---|---|
| π₯ Website DNS: | ns1.stackdns.com => 35.197.225.59 ( London ) / Google LLC - google.com ns2.stackdns.com => 146.148.28.88 ( Brussels ) / Google LLC - google.com ns4.stackdns.com => 104.196.137.209 ( Moncks Corner ) / Google LLC - google.com ns3.stackdns.com => 35.198.79.191 ( Frankfurt am Main ) / Google LLC - google.com MX::20i-com.mail.protection.outlook.com => 52.101.68.5 ( Dublin ) / Microsoft Corporation - microsoft.com |
| π¨ Server Software: | nginx |
| π Website IP: | 185.151.30.20 |
| π IP localization: | United Kingdom, England, Mansfield - see top providers in Great Britain |
| π ISP Name, URL: | 20I Limited, 20i.com |
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π 20i News / Press release
20i Unveil New Autoscale Hosting Platform - Managed Hosting company 20i (20i.com) has announced the release of Autoscale, a new hosting platform combining high-availability, autoscaling resources with high-frequency processing.
The platform, ideal for high-traffic websites, large applications and ecommerce databases that demand ultra-low latency, uses distributed architecture which adapts to traffic surges in real time. Resources such as PHP workers and server capacity scale automatically in milliseconds, allowing websites to handle [...]
The platform, ideal for high-traffic websites, large applications and ecommerce databases that demand ultra-low latency, uses distributed architecture which adapts to traffic surges in real time. Resources such as PHP workers and server capacity scale automatically in milliseconds, allowing websites to handle [...]
UK Cloud Provider 20i Chooses Kao Datas Harlow Data Center - British cloud services provider 20i (linkedin.com) (20i.com) has signed a new hosting agreement with Kao Data (kaodata.com), one of the UK's most advanced data center operators, to bolster its managed cloud and web hosting offerings. The partnership brings together two powerhouses in their respective fields - 20i in cloud hosting and Kao Data in high-performance data center operations - aimed at delivering enhanced digital infrastructure tailored to the demands of AI workloads, security [...]
20i.com AI Survey - 89% of digital workers rely on AI - A new survey of web industry professionals has shown the scale of AI usage by digital creatives.
Conducted by web hosting company 20i, the AI survey of 500 web designers, web developers, digital marketers and copywriters revealed:
89% of professionals are currently using AI tools in their work
AI tool satisfaction ranges from 84% to 97% across different professional roles
84% believe AI should be regulated by governmentally regulated
42% perceive AI as a potential threat to human jobs [...]
[search all 20i.com news]Conducted by web hosting company 20i, the AI survey of 500 web designers, web developers, digital marketers and copywriters revealed:
89% of professionals are currently using AI tools in their work
AI tool satisfaction ranges from 84% to 97% across different professional roles
84% believe AI should be regulated by governmentally regulated
42% perceive AI as a potential threat to human jobs [...]
π£ 20i Social Networks
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High-performance Reseller Hosting, WordPress Hosting & Managed Cloud Hosting for agencies, freelancers & businesses. Backed by 24x7 expert support.
Account started from October, 2015, having already 5950 tweets with 3248 followers and 2451 friends. Last activity on .
High-performance Reseller Hosting, WordPress Hosting & Managed Cloud Hosting for agencies, freelancers & businesses. Backed by 24x7 expert support.
Account started from October, 2015, having already 5950 tweets with 3248 followers and 2451 friends. Last activity on .
https://www.facebook.com/hostedby20i/
About: An independent hosting experience from the original creators of Reseller Hosting. Fast, reliable, autoscaling cloud hosting with SSD web space as standard and in-house UK support.
20i account is having many likes, talking about them many people. Last activity on .
About: An independent hosting experience from the original creators of Reseller Hosting. Fast, reliable, autoscaling cloud hosting with SSD web space as standard and in-house UK support.
20i account is having many likes, talking about them many people. Last activity on .
https://www.20i.com/blog/Β Β Using Wordpress version 6.7.2. First post from February, 2018, with total 269 articles, Language en-GB. See recent blogs summary posts:
- Brand New: Autoscale - 20i blog post by Matthew Telfer from 20i - Web hosting, reseller hosting & everything internet! We're redefining hosting again with β¨Autoscaleβ¨, our brand new high-frequency, high-availability ...
- How to Track AI Traffic in GA4 - 20i blog post by Danny Watkinson from 20i - Web hosting, reseller hosting & everything internet! AI powered search and chatbot tools are becoming a significant part of how users find and engage with
- Rebuilding Our Website with Strapi and NuxtΒ - 20i blog post by Matthew Telfer from 20i - Web hosting, reseller hosting & everything internet! We talk about the importance of page load speeds and best practice web development a lot. But up until
Reviewsπͺ 20i Customer Ratings
The quick stats of 20i profile shows a note average of 10.0 out of 10, counting 3 opinions. (few listed on the top of the page)
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-anonymous- (info@d...) / doyoucompute.co.uk
π I at present host around 40 websites in my reseller account.
Very little downtime, Excellent customer service, Very fast hosting, Migration from other hosts is excellent.
I would definitely recommend 20i to anyone looking for a host.
Very little downtime, Excellent customer service, Very fast hosting, Migration from other hosts is excellent.
I would definitely recommend 20i to anyone looking for a host.

